Windows 7 - Windows live messenger installation

Asked By Tony Cliff
26-Jan-08 03:38 AM
Problem signature:

Problem Event Name:	APPCRASH

Application Name:	Dashboard.exe

Application Version:	12.0.1471.1025

Application Timestamp:	47211873

Fault Module Name:	UXCore.dll

Fault Module Version:	12.0.1111.1005

Fault Module Timestamp:	4706b2ec

Exception Code:	c0000005

Exception Offset:	00074c00

OS Version:	6.0.6000.2.0.0.768.2

Locale ID:	2057

Additional Information 1:	b2b3

Additional Information 2:	beae56c971a1e32b6a621b63c3087a57

Additional Information 3:	29f1

Additional Information 4:	41b056ea1323d359cf4eaac59be100bb



Hi,

Trying to install windows live messenger on my daughters laptop (Vista basic) and we get the above message.



Can anyone help ?



BTW - not a techy, so plain language please !!



Thanks,

Tony
Vista
(1)
AumHa
(1)
Beae56c971a1e32b6a621b63c3087a57
(1)
Windows
(1)
Robear
(1)
Dyer
(1)
Daughters
(1)
APPCRASH
(1)
  PA Bear [MS MVP] replied...
26-Jan-08 02:36 PM
You can post your query to this Windows Live Messenger-specific newsgroup:
microsoft.public.windows.live.messenger

On the web:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.messenger

In your newsreader:
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
  aurelius replied...
01-Feb-08 03:37 PM
slt

200812633833tcliff@ftlte.fruit.com...
  z replied...
30-Jun-08 07:45 AM
i am using windows vista ultimate and i am facing somewhat the same kind of
problem but in my case it is

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 8.5.1302.1018
Application Timestamp: 4717a53b
Fault Module Name: ole32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd92
Exception Code: c0000005
Exception Offset: 0011559f
OS Version: 6.0.6000.2.0.0.256.1
Local ID: 1033
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