Windows 7 - WLM keeps disconnecting in Vista

Asked By Jennifer Lee

02-Feb-08 12:46 PM

I just bought a new Sony with preinstalled Vista Business. I did a semi-clean install and then installed WLM 8.1 It installed correctly but everytime I log on, it disconnects after 3-4 seconds.  I noticed that it does not even correctly import all the contacts, so that every time i reconnect, only portion of my contacts show.



I tried to set up the compatibility to "run as administrator" but that box was grayed.



I also tried reinstalling flash but it didn't help.



I don't think my LAN is a problem because this occurs even when I'm not using wireless



HELP!

02-Feb-08 02:37 PM

Forwarded to Windows Live Messenger newsgroup
(microsoft.public.windows.live.messenger) via crosspost.

What's a "semi-clean install" and why did you do this if Vista Business came
preinstalled on the machine?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

03-Feb-08 12:48 AM

Two address the contacts, either of these options should work
- If Messenger 8.1 was installed on a prior machine, export those contacts
as a *.ctt file, copy the file to a jump drive or network then import on the
Vista machine
- Export your contacts from you prior client as a csv file, delete the
contacts in Messenger, close Messenger, then logon to mail.live.com and
import the contacts



--
...winston
ms-mvp windows live mail


Forwarded to Windows Live Messenger newsgroup
(microsoft.public.windows.live.messenger) via crosspost.

What's a "semi-clean install" and why did you do this if Vista Business came
preinstalled on the machine?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

14-Feb-08 11:02 AM

I just got an Asus G1S, with Vista Home Premium 3GB of RAM.
I installed WLM 8.1 and I have same issue.
WLM keeps disconnecting and reconnecting every few seconds.
My other notebook using different user account don't do same, it is a MAC -
but that shows the network I am on is OK. I tried to reverse the user
accounts, same result. Tried to remove and re-install WLM same result!

Ideas???

Steen

15-Feb-08 03:17 AM

It's been quite some time since I've used 8.1.
You might check other potential connection items.
Firewall, AV, Port Blocking(router or firewall) etc...

I've not experienced this issue with Windows Live Messenger(Version 2008) -
verion 8.5.1302.1018.
http://www.microsoft.com/downloads/details.aspx?familyid=7A1AAE73-48CC-4F7A-B445-0487BD5E84EF&displaylang=en


--
...winston
ms-mvp windows live mail


I just got an Asus G1S, with Vista Home Premium 3GB of RAM.
I installed WLM 8.1 and I have same issue.
WLM keeps disconnecting and reconnecting every few seconds.
My other notebook using different user account don't do same, it is a MAC -
but that shows the network I am on is OK. I tried to reverse the user
accounts, same result. Tried to remove and re-install WLM same result!

Ideas???

Steen

15-Feb-08 08:41 AM

Hi!
Done all the basic footwork :) and Yahoo and Gmail (talk) both runs without
any problems.
I did try 8.5 with same result. However, I will this night try again. Just
to be 100% sure...
I also followed and tip found on the net about removing Adobe from the PC
and re-install.

Steen

23-Apr-08 02:30 AM

I got this remedy from a wonderful girl at Telus. This worked for me hope it helps you.

I have WLM 8.5 on Vista Home Premium

Solution: Go to Control panel - Click Network and sharing center - Click manage network connection(in the left column) - Click Lan - Click properties - if you have two Internet protocol versions  4 and 6, uncheck Version 6. - reboot.

I'm hard wired to my modem, I'm not sure how this works if you are on wireless.

23-Apr-08 02:46 AM

Post to this Windows Live Messenger-specific newsgroup instead, please:
microsoft.public.windows.live.messenger

On the web:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.messenger

In your newsreader:
--
~PA Bear