Windows 7 - Remote host said: 550 SC-001

Asked By vijay pancha on 28-Feb-08 03:47 AM
Hello

I have problem this

Remote host said: 550 SC-001 Mail rejected by Windows Live Hotmail for
policy reasons. Reasons for rejection may be related to content with
spam-like characteristics or IP/domain reputation problems. If you are not an
email/network admin please contact your E-mail/Internet

how can i solve this problem

reply

my mail address vrpanchal@hotmail.com




StephenB replied on 28-Feb-08 04:56 AM
Have your ISP contact Hotmail support.
-steve




--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@mvps.org
Earle Horton replied on 28-Feb-08 11:03 AM
I suspect that he needs to have the person who is trying to contact him via
email, have their ISP contact Hotmail support.  This comes up from time to
time here.  Usually (always?) the person who attempts to report the problem
is the one who did not receive some email.  The person who initially got the
550 SC-001 message needs to contact their ISP to get the ball rolling.

Earle
Mont replied on 19-Mar-08 02:48 PM
Thats funny.  So i am supposed to contact my ISP.., YAHOO!?!?!?  Do you know
how freaking difficult that is, can't just call their toll free number?  Why
is Hotmail blocking emails from Yahoo anyways, aren't they doing the same
thing to Google GMail accounts too?

Gawd, i hate Microsoft, they make nothing but crap.  Wish people would stop
using their products so we can live in a more productive society!
Earle Horton replied on 19-Mar-08 03:40 PM
Yeah, that's it.  If you have a paid account of some sort with them they
will probably respond eventually.  (I assume you are the person here
attempting to send to a Hotmail account.)  In some cases, not necessarily
yours, the recipient would merely have to change his Junk Mail settings and
he would receive the messages in question.


Read the previous post again.  You may be sending "content with spam-like
characteristics" and "IP/domain reputation problems" is not the problem at
all.

That won't fix things.  I find the Free Software, Linux, Ubuntu and Apple
crowd insufferable.

Saludos cordiales,

Earle
djferna replied on 31-May-08 09:45 PM
Where you able to correct this? What did you do? I have the same problem!

TKS
djferna replied on 31-May-08 09:54 PM
This is the message received. Can somebody help! Thanks!

PERM_FAILURE: Gmail tried to deliver your message, but it was rejected by
the recipient domain. We recommend contacting the other email provider for
further information about the cause of this error. The error that the other
server returned was: 550 550 SC-001 Mail rejected by Windows Live Hotmail for
policy reasons. Reasons for rejection may be related to content with
spam-like characteristics or IP/domain reputation problems. If you are not an
email/network admin please contact your E-mail/Internet Service Provider for
help. Email/network admins, please visit http://postmaster.live.com for email
delivery information and support (state 13).
PA Bear [MS MVP] replied on 01-Jun-08 01:35 AM
The message seems pretty clear to me: The Windows Live Hotmail server
rejected the message (sent by the Gmail server), possibly because the
message had "spam-like characteristics" or the IP/domain from which the
message originated may have "reputation problems" (e.g., an IP from which an
excessive number of spam-like messages have been sent).

What can you do about it?  Not much, but for starters you can do as the
message says and "visit http://postmasterlive.com".

Of course, the link to the support site for Windows Live Hotmail users does
NOT take you to the right page (unless you're an MSN subscriber).  Try this
one instead:

Windows Live Hotmail E-mail Support:
https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
djferna replied on 01-Jun-08 03:45 PM
Let me explain more....

We have a web page that requires users to register in order to shop. Our
e-mail is hosted with GMAIL services.  Our server (which is at theplanet.com)
sends messages to users and those are the mails that are not being delivered
to anyone@hotmail.com. When I send the same message from my GMAIL account it
gets to hotmail. However the ones not getting there are the ones generated by
our server. We get the following message in reponse....

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

carlitoc22@hotmail.com

Technical details of permanent failure:
PERM_FAILURE: Gmail tried to deliver your message, but it was rejected by
the recipient domain. We recommend contacting the other email provider for
further information about the cause of this error. The error that the other
server returned was: 550 550 SC-001 Mail rejected by Windows Live Hotmail for
policy reasons. Reasons for rejection may be related to content with
spam-like characteristics or IP/domain reputation problems. If you are not an
email/network admin please contact your E-mail/Internet Service Provider for
help. Email/network admins, please visit http://postmaster.live.com for email
delivery information and support (state 13).

----- Original message -----

Received: by 10.90.31.8 with SMTP id e8mr7823605age.22.1212240575604;
Sat, 31 May 2008 06:29:35 -0700 (PDT)
Return-Path: <admin@iguama.com>
Received: from www.iguama.com ( [74.52.61.194])
by mx.google.com with ESMTPS id v26sm4184279ele.7.2008.05.31.06.29.30
(version=SSLv3 cipher=RC4-MD5);
Sat, 31 May 2008 06:29:30 -0700 (PDT)
Date: Sat, 31 May 2008 08:25:59 -0500
Return-Path: admin@iguama.com
To: carlitoc22@hotmail.com
From: "iguama.com" <admin@iguama.com>
Subject: Detalles del usuario Carlos Colindres en iguama.com
Message-ID: <f0cfa92f5d8bc6ca515019dcca8cfe25@www.iguama.com>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="iso-8859-1"

Thanks again
PA Bear [MS MVP] replied on 01-Jun-08 04:01 PM
Then the Windows Live Hotmail server has identified theplanet.com as a
source of spam, possibly because the messages are effectively being resent
via Gmail.  The only thing you can do about it is (1) plead your case with
the Live.com postmaster or (2) start sending messages directly, possibly
using a different domain.
PA Bear [MS MVP] replied on 01-Jun-08 06:06 PM
Speaking of which: http://isc.sans.org/diary.html?n&storyid=4504
djferna replied on 01-Jun-08 07:06 PM
Where can I plead my case with the live.com postmaster? Will it work?

TKS
PA Bear [MS MVP] replied on 01-Jun-08 08:50 PM
When all else fails, follow the directions: Start with the link in the error
message: http://postmaster.live.com/

That page has a "for more support" link on it.
N. Miller replied on 02-Jun-08 12:54 AM
In this case, Gmail and Hotmail need to butt heads about the issue. You will
not likely have much success dealing with Windows Live directly because it
is the Gmail server, not yours, which Hotmail doesn't like. So much of the
message headers as you show from the bounce are replicated in an email I
successfully sent into the 'live.com' domain. However, from here:


...to here show that the Google Mail server, 'rv-out-0506.google.com', is
not being blocked by Hotmail at this time. From here:


...to here show a similar path into the Google Mail system as your message
took. The difference is the Google Mail relay agent, which you are not
seeing. The main difference in my successful email, and your unsuccessful
email is the internal Google mail servers:


...in your case vs.:


...in my case. They likely connect with different Google Mail relay agents;
of which the relay agent serving your account is blocked by Hotmail, while
the one serving my account is not blocked.

You can try to plead your case with Windows Live, but I suspect that they
will only listen to the Google Mail administrators for
'rv-out-0???.google.com ([209.85.198.???])'.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.
Omar Perez replied on 21-Aug-09 09:43 AM
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