Windows 7 - New Windows Live Hotmail format: hate it, change me back

Asked By DavetheRe on 29-Oct-08 01:13 AM
This afternoon I was, once again, given a new Hotmail appearance/screen/
visual. Why?

It's a big step backwards. Each page has fewer messages than ever. The
contacts list is now broken up by alphabet so I have to click on each letter
if I'm looking for someone who is not organized by last name (or first or
other known designation)-- in the past ALL contacts were on one page, I just
had to scroll down to spot my target.

I want to switch back to Hotmail Classic! Help screens, Options screens,
Technical support emails, online chats with Microsoft are of no use
whatsoever.

Help! I want my old Hotmail back!!

Cursed Microsoft.




DavetheRe replied on 29-Oct-08 01:18 AM
Microsoft even got rid of the discussion group for Hotmail or LiveHotmail or
LiveMail or to whatever they change the name. Why was that?? Too many
complaints, I wonder?

I just hope I've posted this on the correct forum.

(Exasperated)
DavetheRe replied on 29-Oct-08 02:16 AM
I am really very disappointed.
I am disappointed in the product itself. Secondly I am disappointed in the
arrogance on the part of microsoft in thinking that they know what I'm going
to like, what I'm going to want, and in giving me no option to decide for
myself.

(So what else is new)
...winston replied on 29-Oct-08 04:14 AM
Only one of my accounts has been upgraded, though the Hotmail UI is not =
something I use regularly for mail(my preference is Outlook=20
03/07 and Windows Live Mail, thus changes to the web UI are secondary to =
my use and preference.

You are not alone...others have expressed similar opinions about =
'choice'. Feedback can be sent via this electronic form.

Feedback Live Hotmail
https://feedback.live.com/?mkt=3Den-us&productkey=3Dwlmail

Sometimes we all forget the service agreement that applies to both free =
and fee versions(WL Hotmail and WL Hotmail Plus)
- as-is," "with all faults" and "as available
- change the service or delete features at any time and for any reason
- etc..


--=20
...winston
ms-mvp mail


the
going
for
...winston replied on 29-Oct-08 04:19 AM
It looks like you found it in the web interface.
X-Newsreader: Microsoft CDO for Windows 2000
Newsgroups: microsoft.public.msn.discussion

MSn/Hotmail groups
Nntp:

On the web:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?d=
g=3Dmicrosoft.public.msn.discussion

--=20
...winston
ms-mvp mail


LiveHotmail or
DavetheRe replied on 29-Oct-08 04:37 AM
If I'm not mistaken, in the past there was a forum dedicated specifically to
Hotmail issues. This "public" forum is a catchall. Yet microsoft retains
forums for every whiched type of esoterica you could imagine , just not one
for one of its most popular programs/products.

they are, they have their own forum. I'm sure they get just tons and tons of
hits. On the other hand, hotmail? who uses that?

It's crazy.
DavetheRe replied on 29-Oct-08 04:42 AM
Yes, of course microsoft got their lawyers to writeup an agreement which is
totally to their benefit. Shocking!

Microsoft provides three options to its customers:
a) take it
b) leave it
c) screw you
Earle Horton replied on 29-Oct-08 12:41 PM
There are two "Hotmail" discussion groups, both of which I follow:
microsoft.public.es.msn.hotmail and microsoft.public.fr.msn.hotmail.  Note
the presence of "msn" in both.  This is the right place for Hotmail related
discussions.  As far as I know, there never was an English language group
with Hotmail in the name.

Use the feedback forms if you don't like the new change.  Try to remember
that you are a user of a free, advertisement supported product.  Perhaps
they keep the MSN name for the benefit of their paying customers.  ;^)  It's
all "Live this" and "Live that" now.

--
Earle Horton -- earleh@terra.comx
DavetheRe replied on 29-Oct-08 02:22 PM
You mean I've got to go to France or Spain in order to address hotmail
issues? Talk about outsourcing.

These sites are not on the pulldown at the top of this page. Thanks for the
reference, though.

I'm pretty sure there was a (US) forum with "hotmail" in the name earlier
this year, but I'm not sure. I can't follow all this "live" this, "msn" that
naming, either. What does all that mean? What's live about it? Is is live
rhymes with jive, or live rhymes with give?

How about just plain ole hotmail. I don't need all this facebook-type junk
and photo swappping crap they've tried to tack on to my email service.

BTW, I am a paying customer. This is the thanks I get.
PA Bear [MS MVP] replied on 29-Oct-08 06:31 PM
The Windows Live Hotmail team is (supposedly) monitoring
microsoft.public.internet.mail newsgroup for Hotmail-related issues, etc.

FYI:

HOW TO Optimize IE for Windows Live Hotmail
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry

Top 30 Windows Live Hotmail Help Topics for Mail and Settings:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5828.entry

Hotmail (Email) Support:
https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Earle Horton replied on 29-Oct-08 10:47 PM
Those groups are used for MSN, Hotmail and Live mail issues, just like this
one is.

I am too, but through Qwest Choice DSL with MSN Premium aka Qwest Mail by
Windows Live.  I use Outlook to read my mail.  Try the Outlook Connector on
Microsoft Downloads.  Outlook Express also works, for a while, as does MSN
Explorer.  If you have Hotmail Plus, well then any pop3/smtp client with SSL
will work.

--
Earle Horton -- earleh@terra.comx
DavetheRe replied on 30-Oct-08 01:58 AM
Thanks for the good suggestions.
Dave the Red
N. Miller replied on 30-Oct-08 04:42 PM
Are you paying for a "Hotmail Plus" account?

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.
...winston replied on 30-Oct-08 10:13 PM
Dave,
If that is your definition, venting aside<g>, it would still fall under the
category of what is agreed upon by using the service.
...winston replied on 31-Oct-08 01:16 AM
the
going
for

???
The interface change is common to both free and Plus.

...winston
ms-mvp mail
DavetheRe replied on 31-Oct-08 02:03 PM
I am. Have been for about eight years.

I feel I am a pretty loyal customer. Microsoft seems to have to gone to good
length to 'p' me off.

(Like the poem, Norman)
Earle Horton replied on 01-Nov-08 11:55 AM
So why is this guy paying for Hotmail Plus, if he's (only) using the web
interface?  I have to admit I don't know much about what people are griping
about here, but I am thinking no ads (some discussion group messages seem to
negate this) and no idle account termination.  10 GB instead of 2 GB storage
doesn't seem like such a big deal, but I don't get or send that many videos.
I don't even use the online folders except for temporary storage of
messages.

I use a pop3 client to download my mail.  Sometimes out of town with the
laptop I use an HTTP client or as a last resort the web interface.  It
doesn't look so bad to me.  You also want to check your Junk folder from
time to time, so make sure that Hotmail/Live isn't getting too aggressive.
Maybe I really do want to join kaseyemma25198362's new Yahoo! group.  I
can't remember the last time I actually used the web interface New message
tool.

I really do like what ...winston and Dave have come up with for "Terms of
Use" though.  Heh, heh.

--
Earle Horton -- earleh@terra.comx
...winston replied on 02-Nov-08 06:52 AM
Hotmail Plus = No ads in mail or on one's Spaces page when others are
viewing
Iirc, the majority of all the complaints about ads were focused on msn.com
and my.msn.com which are freely accessible by anyone with a live ID, thus
free and fee(Plus)have the same options and rights(as is, subject to change
etc.)

Where as my.live.com is ad-free allowing one to add a wide cross section of
content(basic, news, sports, entertainment, multiple pages, share, feeds and
gadgets etc...

...winston


griping
to
storage
videos.
DavetheRe replied on 04-Nov-08 11:42 AM
Earle,

To get a better idea of what people are griping about since the change over,
go to

http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!8878.entry#comment

You'll need a couple of hours to read through all the negative comments.
There's a fire storm a-brewin!
Earle Horton replied on 04-Nov-08 01:34 PM
I have five accounts, all linked and all attached to my Qwest MSN
subscription.  I wonder why four of them get the older interface, and one
gets the new one you have been talking about?

--
Earle Horton -- earleh@terra.comx
Earle Horton replied on 05-Nov-08 01:11 PM
Never mind, all five accounts have the new page now.  I could get used to
this thing.  I kind of like it...

Earle
Simonsk replied on 09-Nov-08 07:52 AM
My first email account is Hotmail. I fall in love with hotmail. But now....
What is this! I think hotmail is imitating google like interface and i hate
it so much. The new interface SUCKS!!!!!
PA Bear [MS MVP] replied on 09-Nov-08 11:03 AM
See
http://windowslivewire.spaces.live.com/Blog/cns!2F7EB29B42641D59!14128.entry
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Quich replied on 10-Nov-08 10:05 PM
"Dave the Red" wrote:
Quich replied on 10-Nov-08 10:15 PM
Geez This hotmail/msn sucks I hate it. It took me forever just to figure out
how to respond to all this sh*t. Give us back the old format. Its not that I
dont like change its just not user friendly
Change in your face Jane replied to DavetheRe on 12-Mar-10 02:04 PM
"Dave the Red" wrote:
Change in your face Jane replied to DavetheRe on 12-Mar-10 02:50 PM
I liked MSN before the Bing drop down interruptions so I tried Yahoo. It did
the same thing. Went back to MSN because I liked the page set up. Now that
*><*ed and you get Hollywood in your face. Give us a break! WE WANT REAL NEWS
and a familiar front page.
PA Bear [MS MVP] replied to Change in your face Jane on 12-Mar-10 04:28 PM
BOHICA:

MSN redesign begins broad deployment Tuesday:
http://blog.seattlepi.com/microsoft/archives/197124.asp
susan helmer replied to DavetheRe on 29-Jul-10 09:41 PM
Why in god's good name did you  change your format.  I cannot find the "sent" button...not to mention it is not reader friendly.   I will be leaving this mail soo.  sorry...
...winston replied to susan helmer on 30-Jul-10 12:39 AM
Who is 'you'.

The post you responded too is almost 2 yrs old.

'Sent' button where..
Hotmail user interface ?
Msn Explore(Msn Premium software) user interface ?
Windows Live Mail desktop email client interface ?

What does 'reader' friendly mean ?



--
...winston
ms-mvp mail


Why in god's good name did you  change your format.  I cannot find the =
I will be leaving this mail soo.  sorry...




New Windows Live Hotmail format: hate it, change me back
29-Oct-08

This afternoon I was, once again, given a new Hotmail appearance/screen/
visual. Why?

it is a big step backwards. Each page has fewer messages than ever. The
contacts list is now broken up by alphabet so I have to click on each =
letter
if I am looking for someone who is not organized by last name (or first =
or
other known designation)-- in the past ALL contacts were on one page, I =
just
had to scroll down to spot my target.

I want to switch back to Hotmail Classic! Help screens, Options screens,
Technical support emails, online chats with Microsoft are of no use
whatsoever.

Help! I want my old Hotmail back!!

Cursed Microsoft.

Previous Posts In This Thread:


New Windows Live Hotmail format: hate it, change me back
This afternoon I was, once again, given a new Hotmail appearance/screen/
visual. Why?

it is a big step backwards. Each page has fewer messages than ever. The
contacts list is now broken up by alphabet so I have to click on each =
letter
if I am looking for someone who is not organized by last name (or first =
or
other known designation)-- in the past ALL contacts were on one page, I =
just
had to scroll down to spot my target.

I want to switch back to Hotmail Classic! Help screens, Options screens,
Technical support emails, online chats with Microsoft are of no use
whatsoever.

Help! I want my old Hotmail back!!

Cursed Microsoft.


Microsoft even got rid of the discussion group for Hotmail or =
LiveHotmail or
Microsoft even got rid of the discussion group for Hotmail or =
LiveHotmail or
LiveMail or to whatever they change the name. Why was that?? Too many
complaints, I wonder?

I just hope I have posted this on the correct forum.

(Exasperated)


Re: New Windows Live Hotmail format: hate it, change me back


I am really very disappointed.
I am disappointed in the product itself. Secondly I am disappointed in =
the
arrogance on the part of microsoft in thinking that they know what I am =
going
to like, what I am going to want, and in giving me no option to decide =
for
myself.

(So what else is new)


Only one of my accounts has been upgraded, though the Hotmail UI is not
Only one of my accounts has been upgraded, though the Hotmail UI is not =
=3D
something I use regularly for mail(my preference is Outlook=3D20
03/07 and Windows Live Mail, thus changes to the web UI are secondary to =
=3D
my use and preference.

You are not alone...others have expressed similar opinions about =3D
'choice'. Feedback can be sent via this electronic form.

Feedback Live Hotmail
https://feedback.live.com/?mkt=3D3Den-us&productkey=3D3Dwlmail

Sometimes we all forget the service agreement that applies to both free =
=3D
and fee versions(WL Hotmail and WL Hotmail Plus)
- as-is," "with all faults" and "as available
- change the service or delete features at any time and for any reason
- etc..


--=3D20
...winston
ms-mvp mail


=3D
the
going
for


It looks like you found it in the web interface.
It looks like you found it in the web interface.
X-Newsreader: Microsoft CDO for Windows 2000
Newsgroups: microsoft.public.msn.discussion

MSn/Hotmail groups
Nntp:

On the web:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?d=
=3D
g=3D3Dmicrosoft.public.msn.discussion

--=3D20
...winston
ms-mvp mail


=3D
LiveHotmail or


If I am not mistaken, in the past there was a forum dedicated =
specifically to
If I am not mistaken, in the past there was a forum dedicated =
specifically to
Hotmail issues. This "public" forum is a catchall. Yet microsoft retains
forums for every whiched type of esoterica you could imagine , just not =
one
for one of its most popular programs/products.

ever
they are, they have their own forum. I am sure they get just tons and =
tons of
hits. On the other hand, hotmail? who uses that?

it is crazy.


Yes, of course microsoft got their lawyers to writeup an agreement which =
is
Yes, of course microsoft got their lawyers to writeup an agreement which =
is
totally to their benefit. Shocking!

Microsoft provides three options to its customers:
a) take it
b) leave it
c) screw you


Re: New Windows Live Hotmail format: hate it, change me back
There are two "Hotmail" discussion groups, both of which I follow:
microsoft.public.es.msn.hotmail and microsoft.public.fr.msn.hotmail.  =
Note
the presence of "msn" in both.  This is the right place for Hotmail =
related
discussions.  As far as I know, there never was an English language =
group
with Hotmail in the name.

Use the feedback forms if you do not like the new change.  Try to =
remember
that you are a user of a free, advertisement supported product.  Perhaps
they keep the MSN name for the benefit of their paying customers.  ;^)  =
it is
all "Live this" and "Live that" now.

--=20
Earle Horton -- earleh@terra.comx



You mean I have got to go to France or Spain in order to address hotmail =
issues?
You mean I have got to go to France or Spain in order to address hotmail
issues? Talk about outsourcing.

These sites are not on the pulldown at the top of this page. Thanks for =
the
reference, though.

I am pretty sure there was a (US) forum with "hotmail" in the name =
earlier
this year, but I am not sure. I cannot follow all this "live" this, "msn" =
that
naming, either. What does all that mean? What's live about it? Is is =
live
rhymes with jive, or live rhymes with give?

How about just plain ole hotmail. I do not need all this facebook-type =
junk
and photo swappping crap they have tried to tack on to my email service.

BTW, I am a paying customer. This is the thanks I get.







The Windows Live Hotmail team is (supposedly) monitoring =
microsoft.public.
The Windows Live Hotmail team is (supposedly) monitoring
microsoft.public.internet.mail newsgroup for Hotmail-related issues, =
etc.

FYI:

HOW TO Optimize IE for Windows Live Hotmail
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!6203.entry

Top 30 Windows Live Hotmail Help Topics for Mail and Settings:
http://emailsupport.spaces.live.com/Blog/cns!5D6F5A79A79B6708!5828.entry

Hotmail (Email) Support:
https://support.live.com/eform.aspx?productKey=3Dwlmail&ct=3Deformts
--=20
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Re: New Windows Live Hotmail format: hate it, change me back

Those groups are used for MSN, Hotmail and Live mail issues, just like =
this
one is.

I am too, but through Qwest Choice DSL with MSN Premium aka Qwest Mail =
by
Windows Live.  I use Outlook to read my mail.  Try the Outlook Connector =
on
Microsoft Downloads.  Outlook Express also works, for a while, as does =
MSN
Explorer.  If you have Hotmail Plus, well then any pop3/smtp client with =
SSL
will work.

--=20
Earle Horton -- earleh@terra.comx


Re: New Windows Live Hotmail format: hate it, change me back
Thanks for the good suggestions.
Dave the Red





Re: New Windows Live Hotmail format: hate it, change me back
Are you paying for a "Hotmail Plus" account?

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.


Dave,If that is your definition, venting aside<g>, it would still fall =
under
Dave,
If that is your definition, venting aside<g>, it would still fall under =
the
category of what is agreed upon by using the service.


Re: New Windows Live Hotmail format: hate it, change me back
the
going
for

???
The interface change is common to both free and Plus.

...winston
ms-mvp mail


I am. Have been for about eight years.I feel I am a pretty loyal =
customer.
I am. Have been for about eight years.

I feel I am a pretty loyal customer. Microsoft seems to have to gone to =
good
length to 'p' me off.

(Like the poem, Norman)


So why is this guy paying for Hotmail Plus, if he is (only) using the web
So why is this guy paying for Hotmail Plus, if he is (only) using the web
interface?  I have to admit I do not know much about what people are =
griping
about here, but I am thinking no ads (some discussion group messages =
seem to
negate this) and no idle account termination.  10 GB instead of 2 GB =
storage
does not seem like such a big deal, but I do not get or send that many =
videos.
I do not even use the online folders except for temporary storage of
messages.

I use a pop3 client to download my mail.  Sometimes out of town with the
laptop I use an HTTP client or as a last resort the web interface.  It
does not look so bad to me.  You also want to check your Junk folder from
time to time, so make sure that Hotmail/Live is not getting too =
aggressive.
Maybe I really do want to join kaseyemma25198362's new Yahoo! group.  I
cannot remember the last time I actually used the web interface New =
message
tool.

I really do like what ...winston and Dave have come up with for "Terms =
of
Use" though.  Heh, heh.

--=20
Earle Horton -- earleh@terra.comx



Hotmail Plus =3D No ads in mail or on one's Spaces page when others are
Hotmail Plus =3D No ads in mail or on one's Spaces page when others are
viewing
Iirc, the majority of all the complaints about ads were focused on =
msn.com
and my.msn.com which are freely accessible by anyone with a live ID, =
thus
free and fee(Plus)have the same options and rights(as is, subject to =
change
etc.)

Where as my.live.com is ad-free allowing one to add a wide cross section =
of
content(basic, news, sports, entertainment, multiple pages, share, feeds =
and
gadgets etc...

...winston


griping
to
storage
videos.


Earle,To get a better idea of what people are griping about since the =
change
Earle,

To get a better idea of what people are griping about since the change =
over,
go to

http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!8878.ent=
ry#comment

You'll need a couple of hours to read through all the negative comments.
There is a fire storm a-brewin!


I have five accounts, all linked and all attached to my Qwest MSN =
subscription.
I have five accounts, all linked and all attached to my Qwest MSN
subscription.  I wonder why four of them get the older interface, and =
one
gets the new one you have been talking about?

--=20
Earle Horton -- earleh@terra.comx



Never mind, all five accounts have the new page now.
Never mind, all five accounts have the new page now.  I could get used =
to
this thing.  I kind of like it...

Earle


My first email account is Hotmail. I fall in love with hotmail. But =
now....
My first email account is Hotmail. I fall in love with hotmail. But =
now....
What is this! I think hotmail is imitating google like interface and i =
hate
it so much. The new interface SUCKS!!!!!


Re: New Windows Live Hotmail format: hate it, change me back
See
http://windowslivewire.spaces.live.com/Blog/cns!2F7EB29B42641D59!14128.en=
try
--=20
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



RE: New Windows Live Hotmail format: hate it, change me back


Geez This hotmail/msn sucks I hate it.
Geez This hotmail/msn sucks I hate it. It took me forever just to figure =
out
how to respond to all this sh*t. Give us back the old format. Its not =
that I
dont like change its just not user friendly




I liked MSN before the Bing drop down interruptions so I tried Yahoo.
I liked MSN before the Bing drop down interruptions so I tried Yahoo. It =
did
the same thing. Went back to MSN because I liked the page set up. Now =
that
*><*ed and you get Hollywood in your face. Give us a break! WE WANT REAL =
NEWS
and a familiar front page.


BOHICA:MSN redesign begins broad deployment =
Tuesday:http://blog.seattlepi.
BOHICA:

MSN redesign begins broad deployment Tuesday:
http://blog.seattlepi.com/microsoft/archives/197124.asp




Submitted via EggHeadCafe - Software Developer Portal of Choice
Changing WCF Service Implementation at Runtime
http://www.eggheadcafe.com/tutorials/aspnet/d9263dcc-f7ed-42f3-bc96-32146=
1be3306/changing-wcf-service-implementation-at-runtime.aspx=20
Carmen Hardy replied to DavetheRe on 01-Aug-10 10:43 AM
So no help is really available for those of us that hate the "new hotmail format"



OK it's free - but they're not the only email browser/

If no request to change to the former hotmail - guess I'll just change to outlook.
Christina Kelly replied to Carmen Hardy on 24-Nov-10 03:03 PM
Where the Hell is my sent email box??? I work on this damned account and it's driving me mad!

Chris
Christina Kelly replied to Christina Kelly on 24-Nov-10 03:04 PM
Not to mention my junk box and my deleted box!!!