19-Oct-06 01:11 AM

Dears,

My Windows Live Messager has not work since 2 days before. Live
Messager does not prompt any error message and just logo constantly.
However, windows message works perfectly.

How can I do?

19-Oct-06 01:11 PM

Greetings,

To attempt to correct this, shut down Messenger entirely by right-clicking on its icon in the
notification area and choosing Exit, then download and run this .reg file:
http://messenger.jonathankay.com/downloads/remove_wlmpolicies.reg

Then try signing in again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

19-Oct-06 08:55 PM

Jonathan,

Thank you so much for this fix.
I was not able to sign on after installing IE7. I ran your .reg file
and all is well.

Mike

19-Oct-06 09:28 PM

Hi,

Great.  However, I don't think this is related to IE7 per se, it was just coindental that
both happened at the same time.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

19-Oct-06 10:00 PM

Hi, Jonathan,

It works now !!

But could you please tell me the background story?

Thanks,

Eric


Jonathan Kay [MVP] =E5=86=99=E9=81=93=EF=BC=9A

g on its icon in the

19-Oct-06 10:13 PM

Hi Eric,

There was a misconfiguration Messenger server-side which caused some invalid policies to be
placed on people who logged in at the time.  By running this .reg file it simply removed
those registry entries where the policies are kept, therefore allowing you to log back in.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

Hi, Jonathan,

It works now !!

But could you please tell me the background story?

Thanks,

Eric


Jonathan Kay [MVP] ??:

20-Oct-06 10:29 PM

Jonathan,

Your fix worked perfectly - Thank you! I also wanted to let you that my
issue happened after an IE 7 install as well. I know coincidences happen but
I wanted you to know that it's not an isolated instance. Again thanks for the
fix!

20-Oct-06 10:32 PM

Hi,

Thanks for the feedback.  I think the reason why XP updates, IE7 etc. have been blamed is
because they all happened at about the same time.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

22-Oct-06 03:35 PM

Yes, the fix worked wonders!! I also experienced this problem logging in just
after I installed IE7 on my PC...

Many thanks,
Alessandro

25-Oct-06 02:58 PM

Thank you!
I simply went to Regedit and cleared the key. Work liked charm:-)
I was out of messenger for two seeks before I found this forum.
Great stuff, thanks!
Nik

Windows 7 - Hi Nik,Yeah, the misconfiguration that caused this happen just over a week ago.

Asked By Jonathan Kay [MVP]

25-Oct-06 03:01 PM

Hi Nik,

Yeah, the misconfiguration that caused this happen just over a week ago.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--