Asked By Robert L [MVP - Networking]
18-Aug-07 02:37 PM
This is a multi-part message in MIME format.
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To troubleshoot limited or no connectivity issue, try these:
1. Obtain and install the most recent version of the wireless network =
adapter driver and/or wireless router firmware..
2. Re-configure NIC speed.
3. Install Microsoft wireless update
4. check the wireless security settings or windows security software =
settings.
=20
These links may help too.
=20
Microsoft update
Troubleshooting limited or no connectivity
page, Sent packets only on a wireless computer and Limited or no =
connection ...
www.chicagotech.net/troubleshooting/noconnectivity.htm
=20
=20
=20
NIC
Limited connectivity with ...
Solved: Limited connectivity with Vista notebook ... A135-S4427 =
Satellite notebook that was just released with Vista Home Premium, ...
http://www.chicagotech.net/netforums/viewtopic.php?t=3D246=20
=20
=20
Security
Limited or no connectivity because ...
Emptied my temporary folder. Purged my recycle bin and restarted. =
Upon restart my wireless connection said limited or no connectivity to =
the internet. ...
=
www.chicagotech.net/netforums/viewtopic.php?p=3D1644&sid=3D042a9d3be7db29=
0781b4cda3f33cccd9
=20
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on =
http://www.ChicagoTech.net=20
How to Setup Windows, Network, VPN & Remote Access on =
http://www.HowToNetworking.com=20
Greetings,
Does anyone know the best way to track what is causing a wireless =
device to=20
drop from SSID or go to the Limited or no connectivity state? We have =
a few=20
different types of devices, Wyse thin client with Cisco a,b,g cards, =
and=20
Lenovo laptops that use the Intel pro wireless. We are seeing that =
they will=20
have 100% Signal Strength, Excellent Signal Quality and running at =
54.0 Mbps=20
but they disconnect and then get the 169.254.x.x address. We either =
have to=20
repair the connection or restart. We have the latest drivers from =
Lenovo and=20
all the latest Microsoft patches. I read that we can enable logging =
within=20
Windows Xp but the log looks a little confusing. Any ideas how to =
narrow down=20
if it's the client or if it's something with the access point and =
beyond? I=E2=80=99m=20
responsible for the desktop side and the network group keeps telling =
us it=E2=80=99s=20
the client and we need to figure out what to do next. We also have the =
settings on the client set for no power management and we have tried =
setting=20
the roaming aggressiveness to high.=20
Wireless Properties:
Network Authentication - WPA
Data encryption - AES
EAP type - Protected EAP (PEAP)
Validate sever certificate
Enable fast connect
Secured password (EAP-MSCHAP v2)
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=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
Verdana">To=20
troubleshoot limited or no connectivity issue, try these:<?xml:namespace =
prefix=20
=3D o ns =3D "urn:schemas-microsoft-com:office:office" =
/><o:p></o:p></SPAN></P>
Verdana">1.=20
Obtain and install the most recent version of the wireless network =
adapter=20
driver and/or wireless router firmware..<o:p></o:p></SPAN></P>
face=3DVerdana>2.=20
Re-configure NIC speed.</FONT></P>
face=3DVerdana>3. Install=20
Microsoft wireless update</FONT></P>
face=3DVerdana>4. check the=20
wireless security settings or windows security software =
settings.</FONT></P>
face=3DVerdana> </FONT></o:p></P>
face=3DVerdana>These links=20
may help too.</FONT></P>
face=3DVerdana> </FONT></o:p></P>
face=3DVerdana>Microsoft=20
update</FONT></P>
2"><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal"><A=20
href=3D"http://www.chicagotech.net/troubleshooting/noconnectivity.htm"><F=
ONT=20
face=3DVerdana>Troubleshooting <B>limited or no=20
connectivity</B></FONT></A><o:p></o:p></SPAN></P>
style=3D"mso-cellspacing: 0in; mso-padding-alt: 0in 0in 0in 0in" =
cellSpacing=3D0=20
cellPadding=3D0 border=3D0>
mso-yfti-lastrow: yes">
style=3D"BORDER-RIGHT: #d4d0c8; PADDING-RIGHT: 0in; BORDER-TOP: =
WIDTH: 408pt; PADDING-TOP: 0in; BORDER-BOTTOM: #d4d0c8; =
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width=3D544>
face=3DVerdana><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">"This=20
connection has </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial">limited or no=20
connectivity</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">.=20
style=3D"COLOR: black; mso-bidi-font-family: =
Arial">...</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">=20
check this page, Sent packets only on a </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: =
Arial">wireless</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">=20
computer and </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial">Limited or=20
no</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">=20
connection </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: =
Arial">...</SPAN></B></FONT><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal"><BR><FONT=20
=
face=3DVerdana>www.chicagotech.net/troubleshooting/</FONT></SPAN><FONT=20
face=3DVerdana><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: =
Arial">noconnectivity</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: =
normal">.htm<o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
face=3DVerdana> </FONT></o:p></P>
face=3DVerdana> </FONT></o:p></P>
face=3DVerdana>NIC</FONT></P>
style=3D"MARGIN: 0in 0in 0pt; mso-margin-top-alt: auto; =
mso-margin-bottom-alt: auto"><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal"><A=20
href=3D"http://chicagotech.net/netforums/viewtopic.php?t=3D246" =
target=3D_parent><FONT=20
face=3DVerdana>Limited connectivity with =
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal"><o:p></o:p></SPAN></P>
style=3D"mso-cellspacing: 0in; mso-padding-alt: 0in 0in 0in 0in" =
cellSpacing=3D0=20
cellPadding=3D0 border=3D0>
mso-yfti-lastrow: yes">
style=3D"BORDER-RIGHT: #d4d0c8; PADDING-RIGHT: 0in; BORDER-TOP: =
WIDTH: 408pt; PADDING-TOP: 0in; BORDER-BOTTOM: #d4d0c8; =
BACKGROUND-COLOR: transparent"=20
width=3D544>
style=3D"MARGIN: 0in 0in 0pt; mso-margin-top-alt: auto; =
mso-margin-bottom-alt: auto"><FONT=20
face=3DVerdana><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal">Solved:=20
Limited connectivity with </SPAN><?xml:namespace prefix =3D st1 ns =
=3D=20
w:st=3D"on"><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New =
Roman'">Vista</SPAN></B></st1:place><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal">=20
notebook </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New =
Roman'">...</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal">=20
A135-S4427 Satellite notebook that was just released with =
style=3D"COLOR: black; mso-bidi-font-family: 'Times New =
Roman'">Vista</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal">=20
Home Premium, </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New =
Roman'">...</SPAN></B></FONT><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal"><BR></SPAN><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal"><A=20
=
href=3D"http://www.chicagotech.net/netforums/viewtopic.php?t=3D246"=20
target=3D_parent><FONT=20
=
face=3DVerdana>http://www.chicagotech.net/netforums/viewtopic.php?t=3D246=
style=3D"COLOR: black; mso-bidi-font-family: 'Times New Roman'; =
mso-bidi-font-weight: normal"><FONT=20
face=3DVerdana> =
face=3DVerdana> </FONT></o:p></P>
face=3DVerdana>Security</FONT></P>
2"><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal"><A=20
href=3D"http://www.chicagotech.net/netforums/viewtopic.php?p=3D1644&s=
id=3D042a9d3be7db290781b4cda3f33cccd9"><FONT=20
face=3DVerdana><B>Limited or no connectivity</B> because=20
style=3D"mso-cellspacing: 0in; mso-padding-alt: 0in 0in 0in 0in" =
cellSpacing=3D0=20
cellPadding=3D0 border=3D0>
mso-yfti-lastrow: yes">
style=3D"BORDER-RIGHT: #d4d0c8; PADDING-RIGHT: 0in; BORDER-TOP: =
WIDTH: 408pt; PADDING-TOP: 0in; BORDER-BOTTOM: #d4d0c8; =
BACKGROUND-COLOR: transparent"=20
width=3D544>
face=3DVerdana><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">Emptied=20
my temporary folder. Purged my recycle bin and restarted. Upon =
restart my=20
style=3D"COLOR: black; mso-bidi-font-family: =
Arial">wireless</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">=20
connection said </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial">limited or no=20
connectivity</SPAN></B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal">=20
to the internet. </SPAN><B><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: =
Arial">...</SPAN></B></FONT><SPAN=20
style=3D"COLOR: black; mso-bidi-font-family: Arial; =
mso-bidi-font-weight: normal"><BR><FONT=20
=
face=3DVerdana>www.chicagotech.net/netforums/viewtopic.php?p=3D1644&s=
id=3D042a9d3be7db290781b4cda3f33cccd9<o:p></o:p></FONT></SPAN></P></TD></=
TR></TBODY></TABLE></DIV>
Routing, VPN=20
Troubleshooting on <A=20
href=3D"http://www.ChicagoTech.net">http://www.ChicagoTech.net</A> =
Setup Windows, Network, VPN & Remote Access on <A=20
href=3D"http://www.HowToNetworking.com">http://www.HowToNetworking.com</A=
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
=
href=3D"mailto:ddamico@">ddamico@discussions.mic=
rosoft.com</A>>=20
=
D6C1D-0924-4A11-8983-822E021E6E58@microsoft.com</A>...</DIV>Greetings,<BR=
anyone know the best way to track what is causing a wireless device to =
have a=20
few <BR>different types of devices, Wyse thin client with Cisco a,b,g =
cards,=20
and <BR>Lenovo laptops that use the Intel pro wireless. We are seeing =
that=20
they will <BR>have 100% Signal Strength, Excellent Signal Quality and =
running=20
at 54.0 Mbps <BR>but they disconnect and then get the 169.254.x.x =
address. We=20
either have to <BR>repair the connection or restart. We have the =
latest=20
drivers from Lenovo and <BR>all the latest Microsoft patches. I read =
that we=20
can enable logging within <BR>Windows Xp but the log looks a little =
confusing.=20
Any ideas how to narrow down <BR>if it's the client or if it's =
something with=20
the access point and beyond? I=E2=80=99m <BR>responsible for the =
desktop side and the=20
network group keeps telling us it=E2=80=99s <BR>the client and we need =
to figure out=20
what to do next. We also have the <BR>settings on the client set for =
no power=20
management and we have tried setting <BR>the roaming aggressiveness to =
high.=20
WPA<BR>Data=20
encryption - AES<BR>EAP type - Protected EAP (PEAP)<BR>Validate sever=20
certificate<BR>Enable fast connect<BR>Secured password (EAP-MSCHAP=20
v2)</BLOCKQUOTE>
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