Windows 7 - Outlook 2003 won't get past migrating account settings

Asked By A on 28-Feb-09 11:51 PM
Recently installed Office 2003 to upgrade the 2002 version. All programs work
except Outlook. The OS is XP Pro. When you try to open Outlook it displays an
error message while its on the migrating account settings step. The error
message is, Outlook has encountered a problem and needs to close etc. It
references a cvr file in the reporting detail. I searched for this file
including hidden files, and it doesn't exist. I believe this refers to the
temp file. Now, I have repaired, deleted, reinstalled, and deleted the
profile, all to no avail. I still get the same error message. I could use
some help troubleshooting this. Any ideas out there? Thanks




Roady [MVP] replied on 01-Mar-09 06:53 PM
Your post is contradictive;
If you recreated the mail profile, you won't be getting the "migrating
account settings" dialog.

What exactly did you do and what is being logged to the Event Viewer?

Also see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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A replied on 02-Mar-09 01:14 AM
"Roady [MVP]" wrote:
Roady [MVP] replied on 04-Mar-09 03:39 AM
Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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