Windows 7 - dheapinst - Driver Installation error occured (2)

Asked By Bosse

10-Jan-08 06:16 AM

I am trying to install dheapmon tool on a 2003 server.
I use the installation command:
dheapinst.exe -y srv*http://msdl.microsoft.com/download/symbols

This results in message dheapinst - Driver Installation error occured (2).
I have searched on Microsoft KBase, forums etc but nothing on this error.
Any help whatsoever will really be appreciated.

Regards Bosse

03-Nov-08 07:31 AM

Hi!


I also had a bunch of trouble ... even downloaded the complete WinXPSP3
symbols pack.
Still did not work.

To get it to work, I needed
- an existing but empty directory C:\Winnt\Symbols2
- set
_NT_SYMBOL_PATH=symsrv*symsrv.dll*C:\Winnt\Symbols2*http://msdl.microsoft.com/download/symbols
- dheapinst
Afterwards, the file
C:\winnt\Symbols2\win32k.pdb\63B88C09865349A58AC30CC31DB1E1F02\win32k.pdb
existed and was correctly used.

Problem was - probably - that c:\winnt\symbols did contain a bunch of
symbols, including an incorrect version of win32k.sys.
Only using a new, empty directory for local symbol storage triggered the
download of the correct win32k.pdb.
Afterwards, I copied the files from symbols2 to symbols, and it works now.

To tell the truth, I even used tcptrace to find out where the symbols where
to be downloaded ... it was
/download/symbols/win32k.pdb/63B88C09865349A58AC30CC31DB1E1F02/win32k.pd_ on
http://msdl.microsoft.com/

I know it's been some time, anyway,
hope this helps,
Sebastian


--
Sebastian Brandt - Informatik V