How come there's no group for Window Live Hotmail???

How come there is no group for Window Live Hotmail???

conspicuous by its absence since hotmail is pants and needs far more support
than any other Live app, and probably has bigger user base than any other
windas live app

?http://windowslivehelp.com--Noel

?

http://windowslivehelp.com
--
Noel

The help-link is Ok but that does not explain why there is not also a forum

The help-link is Ok but that does not explain why there is not also a forum for
Mail
Calendar
Movie Maker
etc

It is not consitent to have one for Photo Gallery and not for the other Live
applications.

Forums are coming. The first ones deployed on answers.microsoft.

Forums are coming. The first ones deployed on answers.microsoft.com a few weeks
ago:
Windows Live Forums -
http://social.answers.microsoft.com/Forums/en-US/category/windowslive
? Windows Live Family Safety
http://social.answers.microsoft.com/Forums/en-US/wlfamily/threads
? Photo Gallery, Movie Maker, and FrameIt
http://social.answers.microsoft.com/Forums/en-US/wlmedia/threads
? Sync and Devices
http://social.answers.microsoft.com/Forums/en-US/wlsync/threads
? Windows Live Events and Toolbar
http://social.answers.microsoft.com/Forums/en-US/wlevents/threads

I think that the grouping of services and naming is a mistake, but perhaps that
will be modified moving forward. I do not know when the other Windows Live
services and programs will get their own forums, but it is my understanding that
it is in the works.
-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sboots@mvps.org

Unfortunately, none on NNTP--Walter B

Unfortunately, none on NNTP

--


Walter B

Again Hotmail seems conspicuous in it is absence - and it would quiteobviously

Again Hotmail seems conspicuous in it is absence - and it would quite
obviously would get more hits than all the other groups put together

Is it so poorly produced that Microsoft are actively distancing themselves
from it?

microsoft.public.windows.live.mail.

microsoft.public.windows.live.mail.desktop

Or just go to support on the hotmail page.

"MHL" <booyakasha at mac dot com> wrote in message.....

.....pretend that hotmail does not exist

the very word 'hotmail' seems to leave a nasty taste in their mouth - they
certainly wont support it

Not really the right place for "Windows Live Hotmail".

Not really the right place for "Windows Live Hotmail". There never was a
hoc/ group, for a while.


Indeed. As far as I know, the only support for Hotmail is in one, or more,
web forums; no NNTP groups in the 'microsoft.public.*' hierarchy.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

There never has been a Hotmail unique group.

There never has been a Hotmail unique group.
In the past questions were fielded in two nntp groups
microsoft.public.internet.mail
microsoft.public.msn.disussion

That latter doing double duty for MSN software and Hotmail was called previously called MSN Hotmail.

Ever since the Hotmail Solution went online many of the folks who monitor that forum now just point persons to the web forum. Some
of us, if the question can be answered, continue to answer the question rather than tell someone to go elsewhere, requiring
registerring a Live ID for site use, re-ask the question, and then find it later after some support moderator has moved it to
another location, or Hotmail support incorrectly answers the question yet tags it as a correct answer.

Thus, if you do have a Hotmail specific question that is not related to verification of your account(access, incorrect password),
I have no qualms about answering it here or in those two above groups.

Due note, as time goes on, Msft is pushing more support content with Msft personnel presence(unlike these Nttp forums) to the web
forums.

--
...winston
ms-mvp mail

Hotmail already has a forum that is staffed by Hotmail support personnel

Hotmail already has a forum that is staffed by Hotmail support personnel -
http://windowslivehelp.com/Default.aspx

I am hoping that there will be a forum on Answers for Hotmail, too, when the
rest of the forums go live.
-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sboots@mvps.org

True, Walter.

True, Walter. I have always wondered about the lack of an NNTP newsgroup for
Hotmail. I will not get into a debate of nntp vs. forums, as I am and have been an
nntp user for a very long time and like it a whole lot. However, I also see the
benefit of web based forums.
-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sboots@mvps.org

Steve,Believe me, I was not trying to start yet another debate.

Steve,

Believe me, I was not trying to start yet another debate.  That dead horse
has been beaten into dust.

--


Walter B

Somehow the concept of Hotmail users and NNTP does not jibe...

Somehow the concept of Hotmail users and NNTP does not jibe...
;-)

--=20
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


newsgroup for
have been an
also see the
a few=20
http://social.answers.microsoft.com/Forums/en-US/category/windowslive
perhaps=20
Live
a=20
other=20

Walter,I agree with Steve being a long time user of nttp forums, I never heard

Walter,
I agree with Steve being a long time user of nttp forums, I never heard a good reason why Live Photo Gallery managed to have
one(nttp) and not Writer.

The grouping for the online forums also does not make much sense being buried under Windows Vista.  Maybe it will be fixed and
hopefully easier findable.
e.g.
Not findable here
http://answers.microsoft.com/en-us/dd296759.aspx ??
or here
http://social.answers.microsoft.com/Forums/en-US/category/windowsvista/

but here
http://social.answers.microsoft.com/Forums/en-US/categories




--
...winston
ms-mvp mail

I am not holding my breath, Winston--Walter B

I am not holding my breath, Winston

--


Walter B

You can find hotmail, movie maker and the new photo gallery forums

You can find hotmail, movie maker and the new photo gallery forums here:
http://social.answers.microsoft.com/Forums/en-US/category/windowslive

- Analy Otero [MSFT]
Windows Live Photo Gallery Team Member

That would be great, but I cannot see any reference to either Hotmailor

That would be great, but I cannot see any reference to either Hotmail
or Windows Live Mail on that page. Where should I be looking?
--
Noel

Strangely, these new forums are not visible to everyone yet.

Strangely, these new forums are not visible to everyone yet. They appeared for
me Friday morning. I have sent a message to the forums team to inquire why they
are apparently not visible to all.
-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sboots@mvps.org

Same thing here. No Hotmail or Windows Live Mail support to be seen =there.

Same thing here. No Hotmail or Windows Live Mail support to be seen =
there.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen

No Hotmail or Windows Live Mail forums or category selection at either of

No Hotmail or Windows Live Mail forums or category selection at either of these locations

http://answers.microsoft.com/en-us/windowslive/default.aspx
or
http://social.answers.microsoft.com/Forums/en-US/category/windowslive


Premature notice or some type of staged rollout ?



--
...winston
ms-mvp mail

Don't know what is up as I did not hear back from the forums team yet, but I

Don't know what is up as I did not hear back from the forums team yet, but I do
indeed see a whole list of new forums when I sign in there:
These are the originals:
? Windows Live Family Safety
? Photo Gallery, Movie Maker, and FrameIt
? Sync and Devices
? Windows Live Events and Toolbar
These are the new ones that appeared on Friday for me:
? My Home Page and Profile
? Hotmail and Mail
? Windows Live Messenger
? People, Contacts, Groups, and Invitations
? Writer and Spaces
? Permissions and Sharing
? Account and Windows Live ID
? My.Live.com

Very mysterious. I will note that if I go to the Windows Live category on Answers
without signing in, I only see the original 4. As soon as I sign in with my
LiveID I see the complete list.
-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sboots@mvps.org

FWIW I tested both of those by1. opening them both2.

FWIW I tested both of those by
1.    opening them both
2.    checking which Cookies were used by them
3.    deleting all Cookies which were used (including ones which
were accessed but not written)
4.    reopening both of them with my primary Live ID (non-Hotmail account)
5.    reopening both of them with my secondary Live ID (Hotmail  .ca  account)

BTW what a collection of Cookies!   (even with Live Toolbar disabled.)




US Hotmail Live ID accounts only?  <eg>


Robert
---

Nothing here- with or without the same Live ID used previously/setup for the

Nothing here
- with or without the same Live ID used previously/setup for the 'answers' forums
- with the Live ID used for http://windowslivehelp.com
- nothing with a new Live ID

You must be the sole beta tester <g>

Do the links for the new one's(e.g. Hotmail, Mail, Messenger, People) actually work ?
If so, can you cut and paste in a follow-up response..


--
...winston
ms-mvp mail

Robert,Try this one..

Robert,
Try this one..it was posted by Microsoft Support in a thread in the Sync and Devices forum as a valid link for Live Messenger forum
http://social.answers.microsoft.com/Forums/en-US/wlmessenger/threads

Here is the Sync and Devices thread it(the above link) appeared.
http://social.answers.microsoft.com/Forums/en-US/wlsync/thread/2a8e41c9-1fa7-45ff-a73a-1147d66f1cd7
- second post included the link, my response was the third(informing it does not appear to work)

--
...winston
ms-mvp mail

Aha!

Aha!

You are not authorized to perform this action.



That's Ok.  Synch and Devices is one of the 4 forums
that I am (apparently) allowed to see (with my main Live ID
--non Hotmail.)

No difference if I logout or if I login with my secondary Live ID--
live.ca  account.)


Robert
---

Welcome to the 'unauthorized club' ! <g>--...winstonms-mvp mail

Welcome to the 'unauthorized club' ! <g>

--
...winston
ms-mvp mail