Windows 7 - "Connection to server has failed"

Asked By OM on 05-Feb-09 06:40 PM
I am in the process of building my first website. I have been trying to add
on order form to the site and have been having trouble. Once I hit submit on
the order form it takes me to Windows Live Mail. After a minute of trying to
connect it gives me an error message:

The connection to the server has failed.

Subject 'Order Form'
Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10061

My question is, is this an issue with me not putting the correct information
in Windows Live Mail or with the link on the site. Again I am new to this and
I am sorry if this is an ignorant question. I have looked through many
threads on many places and haven't found a solution. Thank You for any help
you may be able to provide.

Gary VanderMolen replied on 05-Feb-09 09:30 PM is not your ISP. As such, your=20
actual ISP will block your use of any port 25 SMTP server other=20
than their own. For an explanation of this policy, see

To send from home, you will have to substitute your home ISP's
SMTP server. If you need help with that, let us know who your
home ISP is.

Gary VanderMolen, MS-MVP (Mail)

submit on=20
trying to=20
this and=20

Willie Robert replied on 13-Feb-09 06:20 PM
I have the same problem:  Unable to send or receive messages for the Comcast
(robertsw1) account. The connection to the server has failed.

Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10061
Gary VanderMolen replied on 14-Feb-09 06:48 PM
You don't have the same problem.=20
Your error message pertains to receiving, not to sending.
That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.

Email scanning in any antivirus must be disabled, for reasons
explained here:

Gary VanderMolen, MS-MVP (Mail)