Windows 7 - Newsgroups get deleted

Asked By Matthias Wenzel

25-Jan-10 11:48 AM

Hi,

WLM deletes the newsgroups I subscribed every time I loses the connection to
my newsgroup server.

If there are some connection problems and I cannot reach the newsgroup server
of my ISP (or the ISP shuts me out because authorization failed), WLM just
deletes the newsgroups I subscribed to.

This is, to put it very, very politely, extremely annoying.

Any tips?

Matthias Wenzel

25-Jan-10 04:25 PM

Losing the connection to the news server or being unable to connect to
the news server will NOT cause WLM to remove a newsgroup from your
subscriptions.

However, if when WLM asks the news server for the message list for a
newsgroup, the news server replies
411 no such news group
that will cause WLM to remove the newsgroup.

It may be that the news server is giving the wrong error response when
it has an authorization problem.  In that case it should be responding
502 access restriction or permission denied


--

Mike - http://TechHelp.Santovec.us

25-Jan-10 11:10 PM

You are right. The news server does indeed give the wrong error code.

BUT it is extremely annoying and just incomprehensible dumb of the devs of
WLM to have WLM cancel the subscriptions of newsgroups without further
warning and without user acknowledgment. I have never seen anything like
this in any program before.

25-Jan-10 11:11 PM

You are right. The news server does indeed give the wrong error code.

BUT it is extremely annoying and just incomprehensible dumb of the devs of
WLM to have WLM cancel the subscriptions of newsgroups without further
warning and without user acknowledgment. I have never seen anything like
this in any program before.

26-Jan-10 02:10 PM

Try unchecking

Notify me if there are any new newsgroups
(Options, General tab -- keystrokes to toggle:  Alt-T,O,N)

One possible explanation would be that your server does not implement
NNTP's  NEWGROUPS  request properly and then truncates the output
from a  LIST  request.   That could make it appear as if a newsgroup you
were subscribed to no longer existed.   BTW I am not sure exactly how
WLMail implements that option but it would have to be based on those
requests.   Unfortunately nothing about this would be traced in WLMail's
troubleshooting log so you would have to use a packet sniffer to see
the exact exchange.   In order to check what your server does with each
case you could simulate an  NNTP  session using the telnet client
(e.g. via your host's port 119) and issue  HELP  or those two commands
yourself.


Good luck

Robert Aldwinckle
---

26-Jan-10 05:02 PM

I also have that problem and reported it before.
When I use another internet connection to access the newsgroups, it does not
work and they simply get deleted.

26-Jan-10 11:13 PM

Done.


In case my news server encounters problems it will give back an empty list
of newsgroups when issuing the LIST command. I guess WLM assumes that there
are no newsgroups on the server and deletes all subscriptions.

But still a program is not supposed to delete anything without prior
notification and acknowledgment.

27-Jan-10 02:08 AM

Not much that anyone here can do....beyond discuss the issue.
This is just a public forum of your peers.

To express concern with how the program operates and make suggestion...

Send Feedback
WLM Menu/Help/Send Feedback

--
...winston
ms-mvp mail

27-Jan-10 05:02 AM

I have already reported this some months ago.
But it is good if other people do the same.

28-Jan-10 01:11 AM

And if they try to say that is the way OE does it
you can ask why did they arbitrarily change so many
other things that OE does well (and better IMO than WLMail.)    ; }


---