Windows 7 - Family Safety
Asked By Shane
25-Mar-09 09:23 PM
Greetings,
Where is the newsgroup for Family Safety?
Thanks,
Shane.
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StephenB replied...

There is no newsgroup for that product.
Support can be reached via email form submission:
https://support.live.com/eform.aspx?productKey=wlfamilysafety&ct=eformts
If you are redirected to the general Help or Support site and no form:
Go to http://support.live.com and sign in with a LiveID
Click on the Windows Live service or product you need help with.
If you are not presented with an email support form, but are instead redirected
to help.live.com for that service/product, in the page that opens from
http://help.live.com select any topic on the left hand side or search for a
question in the search box.
The results of your search or the clicked topic appears in the right hand frame,
along with a tiny link in the lower right hand corner – “Get more help.”
Click that tiny link and you will get to a page with a link “Contact support”
Click that link and you will be presented with the email support form to fill
out. Provide as much detail as possible and you should get a response from
support within 24 hours.
Help topics at http://help.live.com
-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@mvps.org
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