Windows 7 - Request for Stephen and Update

Asked By Bill Rankin

06-Apr-09 01:30 PM

Reference our earlier discussion on the difference between Forums and
Newsgroups.  I have been using IE to make comments on another problem into
what I thought was a Forum.  It turned out to be the
accessed much more easily with OE.  I guess the distinction between a Forum
and Newsgroup isn't as clear as I thought.  The IE interface to get to a
Public newsgroup must be different than the more modern looking IE Forum
interface.  I presume all current newsgroups will eventually disappear and
transition to the new interface.

The request:  Would you look at the thread "Operation has been cancelled due
to restrictions in effect etc." in "microsoft.public.internetexplorer.beta"
and see if there are any OneCare ramifications.  This was suggested by PA
Bear.  I could cross-post if necessary.

Thanks, Bill

06-Apr-09 05:52 PM

Forums vs. newsgroups is a pretty big topic. Newsgroups are nntp based
discussion groups. They sometimes have a web portal to use them. Microsoft has
such a bridge in place. Forums are web only and come in many different flavors.

That said, I had a look at your thread and I don't believe that OneCare is at
all involved. If it is, then it is due to a conflict, but you've already
reported that no other security software is running. Note also that I disagree
with the suggestion that OneCare should have been disabled completely before
installing IE8. That should never be required. However, it can be done when
trying to troubleshoot an issue. Disabling security is a legacy idea that is
almost never needed these days. OneCare is fully aware of IE8 and allows it to
install.

Have you pursued this issue via the IE Solution Center and on to support at all?
http://support.microsoft.com/?scid=ph;en-us;807#tab0

-steve




--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh Forums Moderator
sboots@mvps.org

07-Apr-09 12:47 PM

Steve,

I had looked at the IE Support Site but the only support I could find for IE
8 is by phone.

I prefer to find the solution myself.  When I can't, for anything other than
a complete failure, I prefer email because I can schedule my time to fix the
problem and examine the suggested fixes prior to trying them.   Most of the
Microsoft support that I have gotten recently is from EaaSL people who are
smart but work off a fixed script and start at the very beginning.  They
also do not (or are not allowed to) demonstrate any intuition.  It is very
frustrating.

I agree with you on shutting off OneCare.  If I cannot install with my
Security program in place, I do not install.  Although when we really had
Beta Programs, most bugs were caused by Microsoft to Microsoft Interfaces.
This is apparently still a problem since the IE 8 Beta version had problems
with some of the Microsoft Premium services.  They did a nice job of fixing
that in the RTM.

Thank you,
Bill

07-Apr-09 04:56 PM

I understand the reluctance to call support. I tend to be the same way with
working through the issue myself as I rally don't want to deal with the scripted
basic steps when I've already been through that all. Unfortunately, that is
often the only way to get a problem escalated higher up the chain.
Best of luck in chasing down a solution - it is an odd one.
-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh Forums Moderator
sboots@mvps.org