Asked By StephenB
09-Apr-09 04:49 AM
Personally, I find the monthly report to be rather useless, but you may want to
try the database reset tool:
http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en
Note that using the tool will mean you will need to set everything back up in
OneCare - exceptions, schedules, backup plan, etc.
You might also want to consider contact support:
How to reach support (FAQ) -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh Forums Moderator
sboots@mvps.org