Windows 7 - script error in montly report

Asked By Dosie

09-Apr-09 02:24 AM

When i open the monthly report i get the message that an error has occured
with a button to repair. When i click on it i get the message


Internet Explorer Script Error

An error has occurred in the script on this page.

Line: 1719
Char: 1
Error: Can not find module
Code: 0
URL:
file:///C:/Program%20Files/Microsoft%20Windows%20OneCare%20Live/GTOneCare/HTML/GTAgent/html/index.htm?

Do you want to continue running scripts on this page?

Yes/No. With both i get a blank page.


I have internet options at default. And disable script errors is checked.
Comp is working fine. Someone an idea what is going on here?

09-Apr-09 04:49 AM

Personally, I find the monthly report to be rather useless, but you may want to
try the database reset tool:
http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en

Note that using the tool will mean you will need to set everything back up in
OneCare - exceptions, schedules, backup plan, etc.

You might also want to consider contact support:
How to reach support (FAQ) -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve



--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh Forums Moderator
sboots@mvps.org

09-Apr-09 05:43 AM

Yes. You are right. But i did run that db reset tool and now i lost the
montly report. So i dont know if it is fixed. I can tell you about a month
;-). I can live without it. ;) Ty much.

09-Apr-09 05:38 PM

If the problem persists when the next report is ready to be presented, do post
back.
-steve




--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh Forums Moderator
sboots@mvps.org