Windows 7 - help - http://drmlicense.one.microsoft.com/indivsite/en/indivit.a

Asked By biomik on 07-Jul-07 05:36 PM
when i go to this link i cannot use the upgrade button

any suggestions as i need to upgrade media player to use skyanytime




Neil Smith [MVP Digital Media] replied on 09-Jul-07 03:36 PM
On Sat, 7 Jul 2007 14:36:00 -0700, biomike



Make sure when you visit that page, you are using IE browser, and that
media player is not running - so close down all browser windows and
IE, then open a single copy of IE and visit that page directly.

One other thing to try is to find the folder in windows explorer
C:\Documents and Settings\All Users\DRM

Delete or rename that folder, and re-try the web page.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs