18-Nov-06 01:30 AM

Every time I try and run MS Update I get a fail message with this error
number.  Any ideas?

18-Nov-06 03:31 AM

"aka_db" wrote:

Windows 7 - Update fails error 0x80070005

Asked By TaurArian [MS-MVP]

20-Nov-06 05:55 AM

Check points:

Make sure the Administrators group has Full Control permissions to the Auto Update
registry key.
1. Use an account that has administrative credentials to log on to the Windows XP
computer.
2. Click Start, click Run, and then type the following command:  regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.

Also check especially if the WindowsUpdate.log file will also read errors 0x80070005
and 0x80080005
(for Windows XP & Windows Server 2003
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control and
Read permissions. NOTE: In certain instances, these check boxes are grayed out.
Ensure all accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.

If you're using Windows XP Pro make sure it hasn't been disabled by Group Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to all
Windows Update Features and set it to the default "not configured"

Another workaround is to use Regmon and see for what keys get "Access Denied", or
Restore the permission back to default
http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional

Regmon is a Registry monitoring utility that will show you which applications are
accessing your Registry, which keys they are accessing, and the Registry data that
they are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html


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TaurArian [MS-MVP] 2005-2007 - Australia
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