Windows 7 - KB925902 - update keeps repeating

Asked By ggentry on 09-Apr-07 10:03 AM
I have installed this update around a dozen times now and after each
restart it comes back.
I have tried deleting all my temp files before running it, i have
tried installing it manually, I have tried installing it as the Admin.
It just keeps coming back. how annoying.
thanks for any help.




To replied on 09-Apr-07 12:16 PM
I am also am having the same issue on two machines I manage. Any Clues?
formy replied on 09-Apr-07 03:44 PM
My computer has been installing two files continually for 5 days.  They are
MSXML 4.0 SP2-KB972978 and MSXML 4.0 SP2-925672.  I have gone through it over
a hundred times by now.  If anyone gets the answer for why and how to stop
it, please respond.  Thanks
BayMa replied on 09-Apr-07 06:10 PM
I to am having the same problem with the update KB925905, it keeps
trying/wanting to install everyday for the last week. After the first install
i did all was fine, but the second install went wrong and there seemed to be
a clash of drivers. So i performed an undo and haven't tried another install
but temporarily turned off the auto update to asking first, so now i am
waiting to see if there is a fix turn up from MS. Please Help......
pau replied on 09-Apr-07 06:50 PM
pau replied on 09-Apr-07 06:50 PM
Ottmar Freudenberger replied on 09-Apr-07 11:00 PM
Which Windows version are you using?

Have a look into the KB925902.log file to be found in the Windows
folder. Look for any error messages in there and/or post *the last*
~50 lines of the log file here.

Bye,
Freudi
Kelnsp replied on 09-Apr-07 11:48 PM
I keep receiving the message to install updates but after it runs it tells it
was unable to install "Security Update for Windows XP
(KB925902)"....Microsoft won't provide me help unless I pay (I am running
WIndows Home Edition).

Does anyone know what this update is?  Do I really need?  If so, any
suggestions of how to get?  If not, how can I stop getting the messages to
install?

Kellee
Ottmar Freudenberger replied on 09-Apr-07 11:54 PM
Once again:
Have a look into the KB925902.log file to be found in the Windows
folder. Look for any error messages in there and/or post *the last*
~50 lines of the log file here.


See http://www.microsoft.com/technet/security/bulletin/MS07-017.mspx


Yes!


Reading the messages you're replying to "may" be a starting point.

Bye,
Freudi
scully replied on 26-Apr-07 03:31 PM
This keeps installing successfully, then pops up 30 seconds later again as "ready to install"



I install again, 30 seconds later, it's "ready to install"



here's my install log:



2007-04-26	14:18:14	 804	410	Report	REPORT EVENT: {A51B6C91-5B82-4726-8EC8-90EBCF90BA24}	2007-04-26 14:18:09-0500	1	188	102	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Content Install	Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, April 27, 2007 at 3:00 AM:  - MSXML 4.0 SP2 Security Update (KB925672)

2007-04-26	14:18:23	 804	6bc	Service	WARNING: GetUserTokenFromSessionId failed with hr 0x800704dd

2007-04-26	14:18:23	 804	6bc	AU	WARNING: AU found no suitable session to launch client in

2007-04-26	14:18:48	 804	924	AU	AU Restart required....

2007-04-26	14:18:48	 804	6bc	AU	###########  AU: Initializing Automatic Updates  ###########

2007-04-26	14:18:48	 804	6bc	AU	  # Approval type: Scheduled (User preference)

2007-04-26	14:18:48	 804	6bc	AU	  # Scheduled install day/time: Every day at 3:00

2007-04-26	14:18:48	 804	6bc	AU	  # Auto-install minor updates: Yes (User preference)

2007-04-26	14:18:48	 804	6bc	AU	  # AU is paused, not initializing any handlers

2007-04-26	14:18:53	 804	6bc	Service	*********

2007-04-26	14:18:53	 804	6bc	Service	**  END  **  Service: Service exit [Exit code = 0x240001]

2007-04-26	14:18:53	 804	6bc	Service	*************

2007-04-26	14:20:13	 804	7c8	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0500)  ===========

2007-04-26	14:20:13	 804	7c8	Misc	  = Process: C:\WINDOWS\System32\svchost.exe

2007-04-26	14:20:13	 804	7c8	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll

2007-04-26	14:20:13	 804	7c8	Service	*************

2007-04-26	14:20:13	 804	7c8	Service	** START **  Service: Service startup

2007-04-26	14:20:13	 804	7c8	Service	*********

2007-04-26	14:20:13	 804	7c8	Agent	  * WU client version 5.8.0.2469

2007-04-26	14:20:13	 804	7c8	Agent	  * SusClientId = 'd2e841ee-7c28-4a93-8ee5-b32f1f9637dc'

2007-04-26	14:20:13	 804	7c8	Agent	  * Base directory: C:\WINDOWS\SoftwareDistribution

2007-04-26	14:20:13	 804	7c8	Agent	  * Access type: No proxy

2007-04-26	14:20:13	 804	7c8	Agent	  * Network state: Connected

2007-04-26	14:21:00	 804	7c8	Agent	***********  Agent: Initializing Windows Update Agent  ***********

2007-04-26	14:21:00	 804	7c8	Agent	***********  Agent: Initializing global settings cache  ***********

2007-04-26	14:21:00	 804	7c8	Agent	  * WSUS server: <NULL>

2007-04-26	14:21:00	 804	7c8	Agent	  * WSUS status server: <NULL>

2007-04-26	14:21:00	 804	7c8	Agent	  * Target group: (Unassigned Computers)

2007-04-26	14:21:00	 804	7c8	Agent	  * Windows Update access disabled: No

2007-04-26	14:21:15	 804	7c8	DnldMgr	Download manager restoring 0 downloads

2007-04-26	14:21:15	 804	7c8	AU	###########  AU: Initializing Automatic Updates  ###########

2007-04-26	14:21:15	 804	7c8	AU	  # Approval type: Scheduled (User preference)

2007-04-26	14:21:15	 804	7c8	AU	  # Scheduled install day/time: Every day at 3:00

2007-04-26	14:21:15	 804	7c8	AU	  # Auto-install minor updates: Yes (User preference)

2007-04-26	14:21:15	 804	7c8	Report	***********  Report: Initializing static reporting data  ***********

2007-04-26	14:21:15	 804	7c8	Report	  * OS Version = 5.1.2600.2.0.65792

2007-04-26	14:21:17	 804	7c8	Report	  * Computer Brand = Dell Computer Corporation

2007-04-26	14:21:17	 804	7c8	Report	  * Computer Model = OptiPlex GX270

2007-04-26	14:21:17	 804	7c8	Report	  * Bios Revision = A06

2007-04-26	14:21:17	 804	7c8	Report	  * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A06

2007-04-26	14:21:17	 804	7c8	Report	  * Bios Release Date = 2004-09-29T00:00:00

2007-04-26	14:21:17	 804	7c8	Report	  * Locale ID = 1033

2007-04-26	14:21:17	 804	7c8	AU	AU setting pending client directive to 'Install Approval'

2007-04-26	14:21:32	 804	7c8	AU	AU found 1 sessions to launch client into

2007-04-26	14:21:32	 804	7c8	AU	Launched new AU client for directive 'Install Approval', session id = 0x0

2007-04-26	14:21:33	 804	47c	Report	REPORT EVENT: {1F58271E-7AFC-41C9-845F-B8C6012BC803}	2007-04-26 14:21:15-0500	1	188	102	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Content Install	Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, April 27, 2007 at 3:00 AM:  - MSXML 4.0 SP2 Security Update (KB925672)

2007-04-26	14:21:37	3736	e9c	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0500)  ===========

2007-04-26	14:21:37	3736	e9c	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe

2007-04-26	14:21:37	3736	e9c	AUClnt	Launched Client UI process

2007-04-26	14:21:38	3736	e9c	AUClnt	AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000

2007-04-26	14:21:38	3736	e9c	AUClnt	AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

2007-04-26	14:21:39	 804	478	AU	AU setting client response for sessionId 0x0 to 'Pending'

2007-04-26	14:24:34	 804	43c	AU	AU setting client response for sessionId 0x0 to 'Active'

2007-04-26	14:25:29	 804	43c	AU	AU setting client response for sessionId 0x0 to 'Active'

2007-04-26	14:27:36	 804	ef8	AU	AU received install approval from client for 1 updates

2007-04-26	14:27:36	 804	ef8	AU	#############

2007-04-26	14:27:36	 804	ef8	AU	## START ##  AU: Install updates

2007-04-26	14:27:36	 804	ef8	AU	#########

2007-04-26	14:27:36	 804	ef8	AU	  # Initiating manual install

2007-04-26	14:27:36	 804	ef8	AU	  # Approved updates = 1

2007-04-26	14:27:36	 804	ef8	AU	<<## SUBMITTED ## AU: Install updates / installing updates [CallId = {37EF80A7-5B42-4F12-958F-42C10D73129A}]

2007-04-26	14:27:36	 804	334	Agent	*************

2007-04-26	14:27:36	 804	334	Agent	** START **  Agent: Installing updates [CallerId = AutomaticUpdates]

2007-04-26	14:27:36	 804	334	Agent	*********

2007-04-26	14:27:36	 804	334	Agent	  * Updates to install = 1

2007-04-26	14:27:36	 804	334	Agent	  *   Title = <NULL>

2007-04-26	14:27:36	 804	334	Agent	  *   UpdateId = {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}.100

2007-04-26	14:27:36	 804	334	Agent	  *     Bundles 1 updates:

2007-04-26	14:27:36	 804	334	Agent	  *       {DBFA6490-C4C4-452A-ADDB-81390AA769DC}.100

2007-04-26	14:27:44	 804	ef8	AU	AU setting client response for sessionId 0x0 to 'Active'

2007-04-26	14:27:46	 804	334	Agent	WARNING: Failed to evaluate Installable rule, updateId = {58B26FDB-74BC-45BC-B74C-AEB1B8A3DD65}.101, error = 0x80004005

2007-04-26	14:27:46	 804	334	Agent	WARNING: Failed to evaluate Installable rule, updateId = {C00AD343-01E7-4572-814F-B75CFBF413CA}.101, error = 0x80004005

2007-04-26	14:27:53	 804	334	Handler	Attempting to create remote handler process as CRUMPINS\ScullyJo in session 0

2007-04-26	14:27:54	 804	334	DnldMgr	Preparing update for install, updateId = {DBFA6490-C4C4-452A-ADDB-81390AA769DC}.100.

2007-04-26	14:27:57	4064	408	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0500)  ===========

2007-04-26	14:27:57	4064	408	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe

2007-04-26	14:27:57	4064	408	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll

2007-04-26	14:27:57	4064	408	Handler	:::::::::::::

2007-04-26	14:27:57	4064	408	Handler	:: START ::  Handler: Command Line Install

2007-04-26	14:27:57	4064	408	Handler	:::::::::

2007-04-26	14:27:57	4064	408	Handler	  : Updates to install = 1

2007-04-26	14:28:15	4064	408	Handler	  : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false

2007-04-26	14:28:15	4064	408	Handler	:::::::::

2007-04-26	14:28:15	4064	408	Handler	::  END  ::  Handler: Command Line Install

2007-04-26	14:28:15	4064	408	Handler	:::::::::::::

2007-04-26	14:28:15	 804	7d4	AU	>>##  RESUMED  ## AU: Installing update [UpdateId = {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}, succeeded]

2007-04-26	14:28:15	 804	334	Agent	*********

2007-04-26	14:28:15	 804	334	Agent	**  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]

2007-04-26	14:28:15	 804	334	Agent	*************

2007-04-26	14:28:15	 804	334	AU	  # Install call complete for all calls, reboot required = No

2007-04-26	14:28:15	 804	334	AU	#########

2007-04-26	14:28:15	 804	334	AU	##  END  ##  AU: Installing updates [CallId = {37EF80A7-5B42-4F12-958F-42C10D73129A}]

2007-04-26	14:28:15	 804	334	AU	#############

2007-04-26	14:28:19	 804	43c	AU	AU setting client response for sessionId 0x0 to 'Complete'

2007-04-26	14:28:19	 804	7c8	AU	#############

2007-04-26	14:28:19	 804	7c8	AU	## START ##  AU: Search for updates

2007-04-26	14:28:19	 804	7c8	AU	#########

2007-04-26	14:28:19	 804	7c8	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {71736E5E-9D69-4AED-8352-91FBE33F251E}]

2007-04-26	14:28:19	 804	ef8	AU	AU setting client response for sessionId 0x0 to 'Complete'

2007-04-26	14:28:19	 804	654	Agent	*************

2007-04-26	14:28:19	 804	654	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

2007-04-26	14:28:19	 804	654	Agent	*********

2007-04-26	14:28:19	3736	e9c	AUClnt	AU client got new directive = 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000

2007-04-26	14:28:24	 804	654	Agent	WARNING: Failed to evaluate Installable rule, updateId = {58B26FDB-74BC-45BC-B74C-AEB1B8A3DD65}.101, error = 0x80004005

2007-04-26	14:28:25	 804	654	Agent	WARNING: Failed to evaluate Installable rule, updateId = {C00AD343-01E7-4572-814F-B75CFBF413CA}.101, error = 0x80004005

2007-04-26	14:28:26	 804	654	Agent	  * Added update {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}.100 to search result

2007-04-26	14:28:26	 804	654	Agent	  * Found 1 updates and 29 categories in search

2007-04-26	14:28:26	 804	654	Agent	*********

2007-04-26	14:28:26	 804	654	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

2007-04-26	14:28:26	 804	654	Agent	*************

2007-04-26	14:28:26	 804	654	Report	REPORT EVENT: {035E2333-D010-4A50-B9AB-B2B7FAF70BEC}	2007-04-26 14:28:15-0500	1	183	101	{5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}	100	0	AutomaticUpdates	Success	Content Install	Installation Successful: Windows successfully installed the following update: MSXML 4.0 SP2 Security Update (KB925672)

2007-04-26	14:28:26	 804	654	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {71736E5E-9D69-4AED-8352-91FBE33F251E}]

2007-04-26	14:28:26	 804	654	AU	  # 1 updates detected

2007-04-26	14:28:26	 804	654	AU	#########

2007-04-26	14:28:26	 804	654	AU	##  END  ##  AU: Search for updates [CallId = {71736E5E-9D69-4AED-8352-91FBE33F251E}]

2007-04-26	14:28:26	 804	654	AU	#############

2007-04-26	14:28:26	 804	654	AU	#############

2007-04-26	14:28:26	 804	654	AU	## START ##  AU: Download updates

2007-04-26	14:28:26	 804	654	AU	#########

2007-04-26	14:28:26	 804	654	AU	  # Approved updates = 1

2007-04-26	14:28:26	 804	654	AU	AU initiated download, updateId = {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}.100, callId = {E7262C76-BBD1-4E8F-A6F5-9BB10BC09924}

2007-04-26	14:28:26	 804	654	AU	AU setting pending client directive to 'Download Progress'

2007-04-26	14:28:26	 804	654	AU	  # Pending download calls = 1

2007-04-26	14:28:26	 804	654	AU	<<## SUBMITTED ## AU: Download updates

2007-04-26	14:28:27	 804	334	DnldMgr	*************

2007-04-26	14:28:27	 804	334	DnldMgr	** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]

2007-04-26	14:28:27	 804	334	DnldMgr	*********

2007-04-26	14:28:27	 804	334	DnldMgr	  * Priority = 2, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}

2007-04-26	14:28:27	 804	334	DnldMgr	  * Updates to download = 1

2007-04-26	14:28:27	 804	334	Agent	  *   Title = MSXML 4.0 SP2 Security Update (KB925672)

2007-04-26	14:28:27	 804	334	Agent	  *   UpdateId = {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}.100

2007-04-26	14:28:27	 804	334	Agent	  *     Bundles 1 updates:

2007-04-26	14:28:27	 804	334	Agent	  *       {DBFA6490-C4C4-452A-ADDB-81390AA769DC}.100

2007-04-26	14:28:27	 804	334	DnldMgr	***********  DnldMgr: Downloading regulation Odf  ***********

2007-04-26	14:28:27	 804	334	DnldMgr	  * ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}

2007-04-26	14:28:27	 804	334	DnldMgr	  * URL = http://rs.update.microsoft.com/odf/v6odf.xml

2007-04-26	14:28:39	 804	334	DnldMgr	  * Odf parameters...

2007-04-26	14:28:39	 804	334	DnldMgr	  *   Refresh interval: 1

2007-04-26	14:28:39	 804	334	DnldMgr	  *   Accept rate high: 10000

2007-04-26	14:28:39	 804	334	DnldMgr	  *   Accept rate normal: 10000

2007-04-26	14:28:39	 804	334	DnldMgr	  *   Accept rate low: 9900

2007-04-26	14:28:39	2996	bb8	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0500)  ===========

2007-04-26	14:28:39	2996	bb8	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe

2007-04-26	14:28:39	2996	bb8	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll

2007-04-26	14:28:39	2996	bb8	DtaStor	Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}

2007-04-26	14:28:39	 804	334	DnldMgr	***********  DnldMgr: New download job [UpdateId = {DBFA6490-C4C4-452A-ADDB-81390AA769DC}.100]  ***********

2007-04-26	14:28:39	 804	334	DnldMgr	  * All files for update were already downloaded and are valid.

2007-04-26	14:28:39	2996	bb8	DtaStor	Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}

2007-04-26	14:28:39	 804	334	Agent	*********

2007-04-26	14:28:39	 804	334	Agent	**  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]

2007-04-26	14:28:39	 804	334	Agent	*************

2007-04-26	14:28:39	 804	334	AU	>>##  RESUMED  ## AU: Download update [UpdateId = {5F0157F9-FAA2-4E22-BF9B-CC92C6A40834}, succeeded]

2007-04-26	14:28:39	 804	334	AU	#########

2007-04-26	14:28:39	 804	334	AU	##  END  ##  AU: Download updates

2007-04-26	14:28:39	 804	334	AU	#############

2007-04-26	14:28:39	 804	334	AU	AU setting pending client directive to 'Install Approval'

2007-04-26	14:28:40	 804	7c8	AU	AU found 1 sessions to launch client into

2007-04-26	14:28:40	 804	7c8	AU	Launched new AU client for directive 'Install Approval', session id = 0x0

2007-04-26	14:28:41	3432	620	Misc	===========  Logging initialized (build: 5.8.0.2469, tz: -0500)  ===========

2007-04-26	14:28:41	3432	620	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe

2007-04-26	14:28:41	3432	620	AUClnt	Launched Client UI process

2007-04-26	14:28:41	3432	620	AUClnt	AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000

2007-04-26	14:28:41	3432	620	AUClnt	AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}

2007-04-26	14:28:41	 804	ef8	AU	AU setting client response for sessionId 0x0 to 'Pending'

2007-04-26	14:28:44	 804	334	Report	REPORT EVENT: {3525B2BE-C9DC-4B70-8D61-2A31D51BAFFA}	2007-04-26 14:28:39-0500	1	188	102	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Content Install	Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, April 27, 2007 at 3:00 AM:  - MSXML 4.0 SP2 Security Update (KB925672)