Windows 7 - Lost Audio Device after Update

Asked By bluecrystal9 on 11-May-07 05:40 PM
I installed an optional Microsoft Update for


I now have lost my audio device and have no sound. I followed some trouble
shooting steps and that didn't help. The updated failed to install and the
error detail is:

Code 800700FF

Any help would be great!




DL replied on 11-May-07 06:48 PM
You dont use MS Update for drivers, use only hw manu sites.
And then if it aint broke why fix it?
DL replied on 11-May-07 06:49 PM
PS roll back your driver
realcestmoi replied on 12-May-07 04:26 PM
Hi there,

If  rolling back on the driver does not work, try system restore in safe
mode choose no when yes or no is asked and system restore will open and roll
back to a point before the errror occured.

If your sound is working fine than just leave it be working fine;) Never use
WU update for hardware drivers and always check what you are installing from
WU.

Best regards,
Michel Denie
francky_the_will replied on 02-Aug-07 05:29 PM
bonjour Michel Denie,
J'ai fait la meme bourde avec la mise a jour et je n'ai plus de son
(code 800700FF)...pourrais tu me dire avec des mots simples comment on
fait le system restore in safe.
merci bcp
franck


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realcestmoi replied on 03-Aug-07 05:31 AM
Hello Fank,

I am sorry but my French is not up to date be so kind to ask whatever you
are asking in English.

Thanks in advance, best regards,
Michel Denie.
wrenchgir replied on 17-Nov-07 07:11 AM
Can you tell me what is meant by "rolling back on the driver"?  I made the
same mistake and ran the update and lost my sound.
MowGreen [MVP] replied on 17-Nov-07 03:06 PM
How To Use the Roll Back Driver Feature in Windows XP
http://support.microsoft.com/kb/283657

After you install a device or update a driver for a device, Windows
Vista may not start
http://support.microsoft.com/kb/927525

MowGreen  [MVP 2003-2008]
===============
*-343-*  FDNY
Never Forgotten
===============
realcestmoi replied on 22-Nov-07 09:08 PM
Hi Thre,

I could have told you if you sticked to your first thread and not openend a
second one trying to solve the problem you stated there:)

To many threads to follow all that is.

It is logical and less poluting to stay in the one you opened and work it
from there.

Best regards,
Michel Denie
Ti replied on 03-May-08 11:00 AM
You smug arrogant f%&k head, the guy was asking for help and you come out
with some pathetic quote "if it aint broke, why fix it" - Ever thought that
software isn't just released to fix things and that it could be an
enhancement?

You pathetic turd.
realcestmoi replied on 03-May-08 01:59 PM
Hello there,

Insulting people is not a nice thing to do and tells more of you than the
person whom you are insulting;)

If something works good leave it be working good  is fine advice.

Your printer will not use less ink with a new driver or print more clearely:


Best regards and  (try) behave better next time;)

Michel Denie
fookacho replied on 26-Aug-08 05:37 PM
Hi Tim. Thanks for putting DL in his place. I fully support you. This guy is
obviously not very educated socially and probably stays secluded 24/7 in his
hole.
realcestmoi replied on 26-Aug-08 08:15 PM
Hi there,

that guy is refeering to my if it ain't broke do not try to fix it;) and
never taken non MS drivers from windows update. Only update a driver if it
is rwally neede.

He forgot to mention: try booting last known good configutation, use system
restore prior to the date the problem occurred, try uninstalling the update
in question or put the backup back from the image you hopefully made.

Best regards,
Michel Denie

He forgot to mention
realcestmoi replied on 26-Aug-08 11:51 PM
Hi there,

that guy is refeering to my if it ain't broke do not try to fix it;) and
never taken non MS drivers from windows update. Only update a driver if it
is really needed.

He forgot to mention: try booting last known good configutation, use system
restore prior to the date the problem occurred, try uninstalling the update
in question or put the backup back from the image you hopefully made.

Best regards,
Michel Denie
Amanda Price replied to bluecrystal9 on 14-Mar-10 09:59 PM
Just completed upgrades and lost audio
Shenan Stanley replied to Amanda Price on 14-Mar-10 11:03 PM
Am I correct is seeing that you replied to a conversation that *started* in
May of 2007, had a few 'hits' in August 2007, November 2007, May 2008 and
August 2008 (or people had issues with their time)?

What seems to be the conversation you have tacked yourself onto:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/2851f37c57b83763/
(... and you changed the subject line.)

In any case - you should supply some more information.

What do *you* mean by "upgrades"?  Do you mean "Windows Updates" or did you
actually upgrade from one version/edition of Windows to another?  (Windows
XP to Windows Vista?  Windows Vista to Windows 7 --> those would be
upgrades.  You are posting in the "Windows Update" newsgroup, concerning the
versions/editions of Windows.)

What version/edition of Windows are you running?
32-bit or 64-bit?

Did you install some hardware device driver from "Windows Update"?  If so -
uninstall it.  If it was not for Microsoft hardware (doubtful - they have
not produced audio devices that I know of in a while) - you should avoid
getting hardware device drivers (any other than for hardware they did
produce) *from* Microsoft.  Get hardware drivers *only(* when you need them
and *only* from those who actually support the product (usually the original
manufacturer.)

--
Shenan Stanley
MS-MVP
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Sue J Thomas replied to Shenan Stanley on 17-Mar-10 07:06 PM
Looks like this was a new thread also in my reader in OE6...
?????
Sue
Shenan Stanley replied to Sue J Thomas on 17-Mar-10 07:45 PM
And for anyone who did not notice it was a response (since the OP originally
left all the responses, I am not sure how) in one way or another, yes - it
might look like a new posting because the old conversation was almost 3
years old and the subject was changed.

Which is why I linked the entire conversation:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/2851f37c57b83763/
(twice now)

Which shows the prior conversation and Amanda Price's message as Amanda
chose to post it in their entirety...  After all - without the background
information, that one sentence would be very weak in describing the issue,
eh?

--
Shenan Stanley
MS-MVP
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