Windows 7 - Windows Update Fails with Code 80096004

Asked By Dylan Spenc on 18-May-07 07:21 PM
Does anyone know how to fix this problem?  I tried restarting, clearing
everything in Internet Explorer, and changing how the certificates are
checked (may have missed a setting).  The code shows as 80096004,
from Microsoft.

- Windows Update has been failing for the past month with code 80096004.
- No errors in the application or system logs.
- Windows update log shows the following:

From the Windows Update Log
- ... WU client failed Searching for update with error 0x80096004 ...
2007-05-06	19:22:39:137	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:39:137	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:39:137	 272	10a0	PT	WARNING: Initialization failed for
Protocol Talker Context: 0x80096004
2007-05-06	19:22:40:135	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:40:135	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:40:135	 272	10a0	PT	WARNING: Initialization failed for
Protocol Talker Context: 0x80096004
2007-05-06	19:22:40:135	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:40:135	 272	10a0	Report	WARNING: Reporter failed to upload
events with hr = 80096004.
2007-05-06	19:22:41:041	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:41:041	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:41:041	 272	10a0	PT	WARNING: Initialization failed for
Protocol Talker Context: 0x80096004
2007-05-06	19:22:41:923	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:41:923	 272	10a0	PT	WARNING: PTError: 0x80096004
2007-05-06	19:22:41:923	 272	10a0	PT	WARNING: Initialization failed for
Protocol Talker Context: 0x80096004




Ottmar Freudenberger replied on 19-May-07 01:30 AM
Hm, do you have installed the Root Certitificate update KB931125 (V11)
offered via Windows Update as optional update?

You're running Windows XP SP2?

Bye,
Freudi
DylanSpenc replied on 19-May-07 07:51 AM
My mistake, the machine is running Vista 64 Home Premium.
Greathunte replied on 17-Jul-07 09:26 PM