Windows 7 - Windows Update failing

Asked By JayDo

29-Jul-07 05:42 AM

Hi,
All my windows updates are failing. I have tried the following suggestion
from one of the earlier posts but no luck...
_____________________________________________________________
Click Start, select run and type the following (pressing okay after each
one):-

net.exe stop wuauserv

regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 MSXML3.dll

net.exe start wuauserv
__________________________________________________________

The following updates are failing:

----------

Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB890859)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB908519)
Update for Windows XP (KB894391)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB904706)
Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
Update for Windows XP (KB930916)
Update for Windows XP (KB916595)
Critical Update for Windows XP (KB886185)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB888302)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB918118)
Update for Windows XP (KB922582)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB930178)
Update for Windows XP (KB920872)
Security Update for Windows XP (KB926436)
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB928366)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB891781)
Security Update for Windows XP (KB920670)
Cumulative Security Update for Outlook Express for Windows XP (KB929123)
Security Update for Windows XP (KB925902)
Security Update for Windows Media Player Plug-in (KB911564)
Update for Windows XP (KB910437)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB933566)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB896358)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
Update for Windows XP (KB927891)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB924270)
Update for Windows XP (KB900485)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB885836)
Security Update for Windows XP (KB885835)
Windows Malicious Software Removal Tool - July 2007 (KB890830)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB899587)
Security Update for Windows Media Player 10 for Windows XP (KB917734)

--------------------------------------------


Any suggestions and assistance would be welcome ;-))

Regards,
Jay

29-Jul-07 09:05 AM

What specifically does that mean?


Hint:

http://support.microsoft.com/kb/902093

and if something is failing during an install phase
look for its specific diagnostics; e.g. search all changed files
for that code or the decimal equivalent of it (or its lower half.)

Etc.


...


You said "all" of them?   Can you reach the  WU  site?
Otherwise where did you get that list of updates which are failing?
I think that the repair you used is more often used to solve connectivity
problems there...

http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=%22net+stop+wuauserv%22++wuapi+wups+wuaueng


HTH

Robert Aldwinckle
---

29-Jul-07 10:06 AM

I have the same problem, but I believe you can cut that list down by using a
program called Bigfix. I've been using it for several years now and it has
helped with many problems. I'm still having a problem with 16 Critical, 10
Software, and 4 Hardware updates myself, but for some reason Bigfix hasn't
got them in their system and at the end of August they are going to
discontinue their free service, so if you decide to try it you will need to
do it soon. I'm not even sure you can download the program anymore, but if
you can it is worth the try.
--
EDMorgan
Eric or most people call me ed online.

29-Jul-07 02:42 PM

Hi Robert,

Tx for the response. I can reach the WU site. I have checked the Windows log
file by using the link u provided and found the following error messages in
the log file when I attempt to do the update:
________________________________________________

2007-07-29	20:38:41:515	1024	d58	Handler	Attempting to create remote handler
process as JANDJ\Jayesh in session 0
2007-07-29	20:38:41:843	3808	854	Misc	===========  Logging initialized
(build: 7.0.6000.374, tz: +0200)  ===========
2007-07-29	20:38:41:843	3808	854	Misc	  = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-07-29	20:38:41:843	3808	854	AUClnt	FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-07-29	20:38:41:843	1024	d58	Handler	FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 3808), but exited before
signaling event
2007-07-29	20:38:41:843	1024	d58	Agent	  * WARNING: Exit code = 0x80004002
___________________________________________________________________

Does this help you to understand my problem?

Tx,
Jay

29-Jul-07 03:30 PM

Since you are with XP, Doesn't hurt to try the recommendation here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windows.vista.security&p=1&tid=fb171ac4-a746-45ae-b6e1-35f68f2ad7fc&mid=fb171ac4-a746-45ae-b6e1-35f68f2ad7fc

I hope this post is helpful.

Let us know how it works ºut.
--