Windows 7 - Windows Update Error Code: 80070005

Asked By Joe Davi
03-Aug-07 01:34 AM
I'm running Windows Vista Premium and i've been automatically updating since
I've gotten the computer in like February and just last week, i get the
notification saying windows could not search for updates, so I clicked check
for updates and i got the same message with error(s) found code 80070005, I
tried some of the suggestions below and none of them worked.

PLEASE HELP!!!!!!!!!!!
SQL Server Compact 3.5
(1)
Windows Mobile 5.0
(1)
Visual Studio 2008
(1)
Visual Studio 2005
(1)
Compact Framework
(1)
Windows Update
(1)
Office System
(1)
Windows Vista
(1)
  TaurArian [MS-MVP] replied...
03-Aug-07 04:02 AM
Not much for the old "access denied" code - but -

Suggestion from MS -

Install/reinstall Windows Update Client

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe


The above URL is for 64-bit version or the 32-bit version

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

Please see if installing the 3.0 client resolves the problem.

No guarantees.
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====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
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  JoeDavi replied...
03-Aug-07 03:30 PM
Okay i tried to download, what you sent to me and, I run on 32 bit, and i
downloaded it, and after it extracted the files and it told me that windows
update agent Installer encoutnered unrecoverable error, so yeah any
suggestions? Thanks.
  TaurArian [MS-MVP] replied...
03-Aug-07 06:34 PM
Nope -

How to obtain assistance from MS Support

Customers in the U.S. and Canada can receive technical support from Microsoft Product
Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are
associated with security updates or using Automatic Updates. When you call, clearly state
that your problem is. Note any error codes etc.

In other countries, see http://support.microsoft.com/security
localized contact information.

For more information about how to contact Microsoft for support issues, visit the
International Support Web site:
https://support.microsoft.com/common/international.aspx


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
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Emails will not be acknowledged - please post to the newsgroup so all may benefit.


http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
  Brianschwa replied...
04-Aug-07 11:47 PM
Hi.

I am having the same problem regarding the Windows Update and error
code 80070005.  I am currenly on the phone with the phone number for
help that was provided (Microsoft Product Support Services at
1-866-PCSAFETY), but don't know how much longer I am going to wait for
someone to answer.  I did not do any of the reinstall links as listed
because they say to uninstall any virus programs before doing it.  I
don't want to uninstall the virus program I have so I am not going to
do this suggestion:  Install/reinstall Windows Update Client


If I get this error code, does that mean that my Windows Vista is not
actually looking for updates and updating?


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View this thread: http://forums.techarena.in/showthread.php?t=794725

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  Ian Burney replied...
30-Sep-07 07:56 PM
I am battling with the same error 80070005 and unrecoverable error if I try to re-install Windows Update. Has anyone had a satisfactory fix from Microsoft yet?



Also note from the Windows Update log file it appears to be stuck on what some people are calling a stealth update to Windows Update itself:-



SelfUpdate handler update required: Current version: 7.0.6000.374, required version: 7.0.6000.381



Call me paranoid if you will but maybe this is why I can't find anyone that can fix it yet other than people suggesting re-install of Vista or suggesting fixes that used to work on older OS.



Help Please.
  Pau replied...
02-Oct-07 06:04 PM
I'm having the same problem. First it started with error 80070422. Ran
regsvr32 wuaueng.dll. Know I'm getting this code, please advise
Vista Plus
I have download some updates 9-21 but unable to since
I disabled defender and windows media share. On media share I changed the
value "2".
I have AVG, Zone Alarm and Spybot SD res shield.
  ArtfulDodge replied...
13-Oct-07 09:28 AM
I have the exact same problem with Vista Ultimate. Windows Update returns an
80070005 error. Clicking on the Get Help link returns 23 possible fixes which
all are different and haven't done anything except delete my Windows Update
History. I feel like I'm sliding down a slippery slope here. This all started
10/09/2007. I am nothing going down the re-install road for a while. As I
have a 1TB system and need to off load a lot of data before doing a
scratch/install of Vista. We shouldn't have to re-install the operating
system as a solution.
  TaurArian [MS-MVP] replied...
13-Oct-07 07:50 PM
No guarantees but see if installing/reinstalling the latest WU Client helps.

x86-based systems
http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x86.exe
or
x64-based systems
http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x64.exe


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.
  ArtfulDodge replied...
16-Oct-07 09:50 PM
That did not work. During install I get the following error: "Windows Update
Agent Installer encountered unrecoverable error".
  TaurArian [MS-MVP] replied...
17-Oct-07 04:45 AM
free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x86.exe
http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x64.exe
  ArtfulDodge replied...
17-Oct-07 06:51 PM
Thanks for the Windows Support Link. I sent a request on Oct 13 but have
heard nothing back from Microsoft as of yet.
  TaurArian [MS-MVP] replied...
18-Oct-07 04:07 AM
They're probably swamped.
Please post back any response that you get that actually works to assist others who have
the same problem.

Just a thought, one of the most common causes of this error code (access denied) is the
Anti Virus and Anti Spyware software programs running on the computer.
You can try turning them off and then try the updates again. Keep the firewall on though.


K

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x86.exe
http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.0.6000.381/WindowsUpdateAgent30-x64.exe
  Brent VanderMeide, Code Impressions, LLC replied...
01-Nov-07 02:59 AM
So approx a months ago ( 9/20 ) I noticed that my system bogged down alot near midnight.  I checked task manager and found a service Windows Module Installer was constantly running around this time period.  One night I had disabled the service and forgotten to turn it back on.



I just ran into this issue myself with error '80070422'.  The issue is that the Wwindows Update is dependant on this service running (obvious reasons).



Perhaps you have done the same.  Go to service management console (Start -> Run -> Services.msc) and verify that the 'Windows Modules Installer' is enabled.



Check for updates and hopefully this will resolve it for you as it did for me.  This also resolved an issue with installing the Microsoft .Net Framework 3.5 and Visual Studio 2008 Beta 2 (Orcas) with the following error messages.



.Net Framework v3.5 nstall

--------------------------------

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date]WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 1

[date] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.





Visual Studio 2008 (beta 2) install

--------------------------------

[date] Microsoft .NET Framework v3.5: [2] Error code 1 for this component means "Incorrect function.


[date] Microsoft .NET Framework v3.5: [2] Component Microsoft .NET Framework v3.5 returned an unexpected value.

[date] Microsoft .NET Framework v3.5: [2] Return from system messaging: Incorrect function.



[date] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147023293.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Framework v3.5 is not installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Document Explorer 2008 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Web Designer Tools was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2008 Professional Edition - ENU was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Compact Framework 2.0 SP2 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Compact Framework 3.5 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio Tools for Office Runtime 3.0 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2005 Tools for the 2007 Microsoft Office System Runtime was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 Design Tools was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 For Devices was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows Mobile 5.0 SDK R2 for Pocket PC was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows Mobile 5.0 SDK R2 for Smartphone was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Device Emulator version 3.0 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Crystal Reports was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Headers and Libraries (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Win32 Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK NetFx Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Reference Assemblies And Intellisense (x86) was not attempted to be installed.

[date] Microsoft .NET Framework v3.5: [2] Error code 1 for this component means "Incorrect function.


[date] Microsoft .NET Framework v3.5: [2] Component Microsoft .NET Framework v3.5 returned an unexpected value.

[date] Microsoft .NET Framework v3.5: [2] Return from system messaging: Incorrect function.



[date] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147023293.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Framework v3.5 is not installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Document Explorer 2008 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Web Designer Tools was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2008 Professional Edition - ENU was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Compact Framework 2.0 SP2 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Compact Framework 3.5 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio Tools for Office Runtime 3.0 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2005 Tools for the 2007 Microsoft Office System Runtime was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 Design Tools was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 For Devices was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows Mobile 5.0 SDK R2 for Pocket PC was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows Mobile 5.0 SDK R2 for Smartphone was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Device Emulator version 3.0 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Crystal Reports was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Headers and Libraries (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Win32 Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK NetFx Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Reference Assemblies And Intellisense (x86) was not attempted to be installed.

[date] Microsoft .NET Framework v3.5: [2] Error code 1 for this component means "Incorrect function.


[date] Microsoft .NET Framework v3.5: [2] Component Microsoft .NET Framework v3.5 returned an unexpected value.

[date] Microsoft .NET Framework v3.5: [2] Return from system messaging: Incorrect function.



[date] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147023293.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Framework v3.5 is not installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Document Explorer 2008 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Web Designer Tools was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2008 Professional Edition - ENU was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Compact Framework 2.0 SP2 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft .NET Compact Framework 3.5 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio Tools for Office Runtime 3.0 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Visual Studio 2005 Tools for the 2007 Microsoft Office System Runtime was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 Design Tools was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft SQL Server Compact 3.5 For Devices was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows Mobile 5.0 SDK R2 for Pocket PC was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows Mobile 5.0 SDK R2 for Smartphone was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Microsoft Device Emulator version 3.0 was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Crystal Reports was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Headers and Libraries (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Win32 Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK NetFx Tools (X86) was not attempted to be installed.

[date] VS70pgui: [2] DepCheck indicates Windows SDK Reference Assemblies And Intellisense (x86) was not attempted to be installed.





Cheers
  Su replied...
05-Nov-07 04:20 AM
I am have also been getting this problem since 9th October 2007. I have
contatced both Microsoft and Symantec (I am running Internet Security 2008).
Both of the suggested fixes are below. As yet they have not worked for me -
does anyone know the answer to the following questions please (both MS and
Symantec have not replied to my further questions):

1. The name and location of the Executable file name for Windows Update
manager in Vista? Symantec suggested wupdmgr.exe, but a full search of my
laptop has not loacated this file.

2. When I try to rename c:\Windows\SoftwareDistribution I do not have
permission on my user account, even tho it has administrator access. I
enabled the administrator account on my laptop, and this doesn't have
permission either. Does anyone know how I can give either account the
required acccess?

Microsoft's Solution:
Rename Software Distribution folder:

1. Click on 'Start', choose 'Run', type in CMD and click on 'OK'.

2. Type NET STOP WUAUSERV and press 'Enter'. (Leave this window open for
later use)

3. Open 'My Computer'.

4. Find the folder c:\Windows\SoftwareDistribution.

5. Right mouse click on SoftwareDistribution and choose 'Rename', call the
folder "SDold"

6. Return to the black Window that opened in step 1 type NET START WUAUSERV
and click 'Enter'.

7. Close all the windows.

Once we have performed the above steps, please access the Windows Update
site and see, if the issue is resolved.

Symantec's Solution

please note that this issue could be caused if  Norton Internet Security is
blocking Internet connection for the Windows Update Manager. I suggest that
you please set permissions for the Windows Update Manager to access the
internet to resolve this issue. Please  follow the steps provided below  to
permit Windows Update Manager for internet access:

1. Open Norton Internet Security (NIS) 2008.
2. Click on settings.
3. Click on Personal firewall
4. Click on Configure
5. Click on Program control in the left pane of the Internet Security and
Firewall Options Window
6. Browse through the folder "C:\Windows\System32\" (Default path).
7. Click on the application "wupdmgr.exe".
8. Select OK.
9. Once you finish adding wupdmgr.exe, I suggest that you set its Access
status as "Allow".

NOTE: If you are unable to find the executable file (wupdmgr.exe), then
please contact Microsoft Technical Support department for further assistance
in getting the actual "Name" and "Location" of the Executable file name for
Windows Update manager.
  Su replied...
05-Nov-07 02:56 PM
An update for anyone else experiencing this problem. Microsoft's suggested
fix worked for me and Windows Update is now running fine.

I needed to start in safe mode in order to rename the SoftwareDistribution
folder:

Microsoft's Solution:
Rename Software Distribution folder:

1. Click on 'Start', choose 'Run', type in CMD and click on 'OK'.

2. Type NET STOP WUAUSERV and press 'Enter'. (Leave this window open for
later use)

3. Open 'My Computer'.

4. Find the folder c:\Windows\SoftwareDistribution.

5. Right mouse click on SoftwareDistribution and choose 'Rename', call the
folder "SDold"

6. Return to the black Window that opened in step 1 type NET START WUAUSERV
and click 'Enter'.

7. Close all the windows

8. Run Windows Update.
  gpfullman replied...
10-Dec-07 05:06 AM
I,as well as many, many others I'm sure are having these same error
messages. I followed the above reply's instructions and was still
unsuccessful. First, in safe mode, the command NET STOP WUAUSERV when
entered told me that it could not be performed in safe mode. I have
tried in both boot sequences and in normal I now recieve a "System
Error 5" in the command prompt... I'm not quite sure, but I'm pretty
close to losing my mind over trying to figure out a solution... More
posts appreciated
  sudsy100 replied...
19-Dec-07 06:43 PM
must run command as administrator.

goto cmd propmt in your program/accessories menu, right click, click on run
as admin. then run command
  Phi replied...
13-Feb-08 06:53 AM
"Joe Davis" wrote:
  Phi replied...
13-Feb-08 06:56 AM
I have excatly the same issue - Windows Update Error Code: 80070005.
I have Windows Vista Ultimate.

Have tried all the suggested fixes but with no success.

Any more ideas?
  MRI GU replied...
19-Feb-08 12:31 PM
I had the same problem. I went back to see what the last upgrades were when
it still worked and de-installed one at a time.
I believe the one that fixed the problem was the security upgrade KB941644
since it is back on the list of suggested upgrades once the poll for upgrades
is now working.

I will NOT re-install this upgrade.
  knights arthu replied...
18-Mar-08 05:19 AM

         
  knightsarthu replied...
18-Mar-08 05:21 AM
I did the microsoft remedy, renaming the software distribution folder, i ahd
no 0problem doing that ans restarting windows update service, but nothing
helped, same error and WUPdate can not check for updates, now what
  TaurArian replied...
19-Mar-08 05:58 AM
Try Installing/reinstalling Windows Update Client

x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91237

x64-based versions of Windows - download the WindowsUpdateAgent30-x64.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91238

Please see if installing the 3.0 client resolves the problem.

More information :

A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928
--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
  Windows vista update error: 8007000 replied...
26-Mar-08 04:38 PM
Getting the 80070005 error when attempting windows update - vista ultimate -
Office 2007

I did a google search and some results said it was an access denied problem
and suggested using SubInACL but none of them said if the error number or the
program was for vista specifically, and SubInACL does not list vista as
supported. I tried it anyway with no success. One site had a suggestion to
change some things with Dcomcnfg but nothing there needed changing. I also
tried to download two different manual install files for the windows update
installer but both of them failed. I tried to download SP1 manually and
install it and got the same error(80070005).  I followed the link that SP1
gave me from the error and tried the steps there but they didn't work. I
tried to download a couple updates to help fix update problems(one released a
day before SP1) but both said "The update does not apply to your system".  I
checked the windowsupdate.log and the last two KB's that appeared before the
problem are KB946041 and KB905866. I tried to download and install them but
got the same message as the other manual downloads.  When you click on a
manual download file it says "searching for updates".  Do the manual install
files still use windows updates to install? Kinda funny how a fix for windows
update can't install because of the problem that it's trying to fix.  Tried
system restore and that didn’t work. Tried to reset the SoftwareDistribution
folder and that didn’t work either.

2008-03-13	10:02:10:762	1180	1408	Handler	FATAL: UH: 0x80070005:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2008-03-13	10:02:10:762	1180	1408	Agent	WARNING: Failed to evaluate
Installed rule, updateId = {1146F9E6-B059-47AB-A6B5-D62A5CA5F3A4}.100, hr =
80070005

These couple lines appear hundreds of times in windowsupdate.log
I could report the problem in an email but I figured i'd try here first.
And I might have provided more usfule information on the problem.

So... any more ideas?
  PA Bear [MS MVP] replied...
26-Mar-08 04:45 PM
Here is perhaps the most definitive (and long-running) conversation about
that error:
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/374667c09cb402c0
=================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary.  There is no-charge for support calls that are associated with
security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
  Windowsvistaupdateerror8007000 replied...
26-Mar-08 05:21 PM
Thanks for the fast response but I guess theres no choice but to go with the
support incident request.
I don't want to re-install vista though.  Maybe there might be a manual
update I can get and install in the future.  Or I could just keep manualy
installing updates(for ones that do install).

Also I'm viewing this discussion from the Microsoft discussion groups site
and that link you posted brings me back to the same discussion and I've read
all the other posts already.
  PA Bear [MS MVP] replied...
26-Mar-08 10:00 PM
[To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup.  Otherwise, we have no idea to
whom you're replying. Thank you.]
  Windowsvistaupdateerror8007000 replied...
02-Apr-08 06:09 PM
The first time I ran the .bat file for SubInACL.exe that I found at
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
, I think the majority of changes failed but I thought it might be normal,
or the changes required administrator privileges.  Instead of just
double-clicking the .bat file I went to accessories in the start menu and
right-clicked command prompt to run it as administrator.  Then I ran the .bat
file from the command prompt and most of the changes were successful.  I did
this in the administrator account too but I think running the .bat file from
the command prompt as administrator is what did it.  After a restart I no
longer got the 80070005 error.

It took a long time for windows update to finish searching for updates but
when it was finished there were two updates that needed to be downloaded but
when I tried to download them I got the error 80246008.  I'm assuming this is
unrelated but who knows.  I checked a Microsoft article on this and it said
to start the BITS service but when attempting to do that I get error 2: The
system cannot find the file specified.  I tried using bitsadmin but several
commands end with error 0x80080005.  The /util /repairservice command tells
me I can't use it on the version of the operating system.  I deleted the two
qmgr files in the downloader folder too and used the regsvr32 command with
several files. initpki.dll and msxml.dll told me the specified module was not
found and qmgr.dll said it was loaded but the entry point DllRegisterServer
was not found.  I'm still searching for a solution to this problem.
  Windowsvistaupdateerror8007000 replied...
05-Apr-08 06:28 PM
The solution for 80070005 that worked for me is in my previous post in the
first paragraph.
For the BITS problem, I found the solution at the following link:
http://forums.techguy.org/windows-vista/638599-solved-windows-auto-update-background.html

Replaced good registry data for the bits service for what was on my computer
and after I restarted, the BITS service was working and Windows Update
worked.  I changed permissions for the registry entries just to be safe.
Maybe both errors I had were both caused by permissions or at least the same
problem.  Not everyone has had this problem but it has happened several times
so it must be something specific. Thought I might mention this computer has
Norton (I think 2003 or something like that) and Microsoft Office Small
business 2007.
  PA Bear [MS MVP] replied...
06-Apr-08 02:46 AM
Four words in your last paragraph reveal the troublemaker: "this computer
has Norton"
--
~PA Bear
  FranciscoGabrielAroc replied...
29-Apr-09 04:38 AM
Sorry Itried this but installer says that Windows Update is installed yet
  Gman replied...
06-Sep-09 03:45 AM
I found out how to fix this... one word XP thanks be to Vista to show the
true OS!
  morteza rahimi replied to Joe Davi
18-Dec-09 03:53 PM
error code 8007005 on update vista
  morteza rahimi replied to Joe Davi
18-Dec-09 03:54 PM
error code 8007005 on update vista
  GoGaTech replied to Joe Davi
05-May-10 04:03 AM
I had same problem and this is how you fix it without a request or a download:

1. Disable Windows Update:

(a) Start->all programs->accessories->run-> Type services.msc and press ok
(b) Right click on "Windows Update"->Click on stop (Windows Update is now
disabled)

2. Rename Software Distribution folder
a. Navigate to: C:/Windows/
b. Find the folder named: ???SoftwareDistribution???
c. Rename that folder to something like ???SoftwareDistribution.old???
d. Create a new folder called ???SoftwareDistribution???
3. Enable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on windows update
g. Click on start


If you are unable to find Software Distribution Folder, follow these
steps before #2 above.
1. From the explorer window press the Alt key to view the file menu.
2. Click Tools
3. Select Folder Options
4. Select the View tab
5. Select ???Show hidden files and folders???
6. Remove the selection from ???Hide protected operating system files???
7. Click OK
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help
these updates to install. I always recieve error Code 64C. Need help to install these SQL server 2005 updates Windows Update Discussions Visual Studio .NET (1) SQL Server 2005 (1) SQL Server (1) Scripting.FileSystemObject (1) Vista (1) Database (1) Resharper (1) EC46 (1) (crosspost added to SQL Setup) Convert it to decimal and go and search some SQL forums and newsgroups. I will crosspost this to one for convenience. Good luck Robert Aldwinckle
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