Bruce. added these comments in the current discussion du jour
...
Those problems not only frustrate me into a blind rage, they
majorly piss me off because I cannot get anyone to even
acknowledge it, much less help. I tried to get MS's help on mine,
the UDF one, and they refunded my fee because they failed.
On yours, do you use the Safely Remove Hardware function sitting
in your systray first before attempting to disconnect? I imagine
you do, but I thought I'd start with the easy one. Then, are you
plugging into an actual USB port on your mobo or an extender, and
if an extender, is it powered or not? Finally, have you tried
completely eradicating everything in Windows that has to do with
USB and the specific devices you try to attach and let it re-
recognize the new devices? Again, I imagine you have, I'm just
trying some food-for-thought ideas like my nephew did when he
asked me one day if I'd looked for an older driver.
Also, if you haven't already, go into your BIOS set-up and tell
it to NOT complete a restart upon a failure. That will keep the
BSOD stationary until you can read what it says and get the error
code number(s). Again, I'll bet you've already done that. I
listed all these ideas in the hopes that you can find a seed of
wisdom in there that might fuel a successful Google search, MS KB
search, or even give you a chance in this or other Windows
support NG. In any case, good luck!
I never got anything at all on my USB problem in NGs, either,
even though I'd posted all of what I listed above as detailed
proof and what Event Manager said was going on in my system just
before the crash. Which reminds me, what does your Event Manager
say caused the problem?
Just thought of one more: do you have ANY USB devices, say a
printer, that you CAN disconnect hot without a crash? Maybe
that'll give you a new clue.
I agree fully with your analysis, Bruce. I use MS products that I
think may help me, if only 1%. Here, though, knowing MS's simply
attrocious record on even recognizing security vulnerabilities,
much less fixing them, I don't have nearly as much confidence in
them as maybe you do. I doubt that those people, as well-meaning
and professional as they may be, would recognize and honest to
God hit if it smacked their PC. As to whether MS is or is not the
best to judge their own problems, quite true. But, there's a
marketing side to the malicious software removal tool, in me
view: they began a major marketing blitz for XP SP2 by trying to
scare the bejeebers out of people in an attempt to get them to
upgrade, or for earlier version users to buy XP SP2. And, it
worked. So, without hitting you personally, what makes you think
that this time is any different.
The reason I asked you that question was to see if it has EVER
caught a bad guy. Mine never has, but my other utilities that I
outlined verbosely yesterday, find and report them all the time.
Zone Alarm, as you probably know, can be annoying because it
seems not to remember when I tell it to allow future behavior of
the same type, but I'd rather click OK than to not know. And,
when I do scans with Ad-Aware and Spybot, they ALWAYS find
something, although fortunately, nothing "malicious".
I didn't mention it sooner because I don't want to ignite another
controversy, but during one of my periodic preparations to
backing up my PC (which I am overdue on!) is to run a JV16
Powertools Registry cleaning scan in "agressive" mode. I fully
understand the risks of putzing with the Registry and take the
usual precautions, but I usually find hundreds and hundreds of
benign-but-useless entries and simply delete them. But, what I'm
really looking for is a key that smacks of malicious software.
I'm obviously techie enough that a bad guy would disguise it, but
I know what is on my system and can recognize something strange.
It was JV16's comprehensive Register Find feature that pinpointed
the UDF drivers for me that were scatter in a couple of obscure
places on my C:\
So, 1) good luck in fixing your USB problem soon, 2) try to take
it easy on the malicious software thingy if you can, but most
importantly, 3) have an absolutely great day! I've got one more
chance to cruise on Woodward this afternoon, so Adios, PC!
--
HP, aka Jerry