Windows 7 - Windows update error 0x80246002

Asked By Steve

14-Oct-07 05:14 PM

Help - I am having a signficant problem with windows update.
(Running Windows xp with SP2)

I am suddenly unable to download or install any updates - both manually and
automatically.

The cause of these failures appears to be error 0x80246002.
Looking at my update history these problems appear to start with this failure:
Security Update for Windows Media Player 9 (KB936782) error 0x80246002

Error code 0x80246002 for windows update does not seem to be common problem.
With only basic computer skills I am at a loss on how to resolve this issue,
as I cannot find much material on the internet regarding this error and the
steps necessary to fix it....

Can anyone help me to resolve this problem?

--
Cheers

15-Oct-07 04:46 PM

What is the installed antivirus/security software ?
Which firewall is being used ?

0x80246002 INCORRECTFILEHASH The file digest did not match the expected
value

Go to Start > Run > copy and paste the below into the Open: line

%windir%\windowsupdate.log
Click OK or press Enter

Please post the last 50 or so lines of the WindowsUpdate.log

MowGreen  [MVP 2003-2008]
===============
*-343-*  FDNY
Never Forgotten
===============

11-Nov-07 12:07 PM

I have been having same error upon attempted update for past few weeks. Here
is recent contents from my update log:

2007-11-11	08:35:46:671	2736	1130	COMAPI	---------
2007-11-11	08:35:46:687	1424	718	Agent	*************
2007-11-11	08:35:46:687	1424	718	Agent	** START **  Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-11-11	08:35:46:687	2736	1130	COMAPI	<<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:35:46:687	1424	718	Agent	*********
2007-11-11	08:35:46:687	1424	718	Agent	  * Online = Yes; Ignore download
priority = No
2007-11-11	08:35:46:687	1424	718	Agent	  * Criteria = "IsInstalled=0 and
IsHidden=1"
2007-11-11	08:35:46:687	1424	718	Agent	  * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-11	08:35:46:703	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-11	08:35:46:718	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:46:796	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-11	08:35:46:812	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:46:859	1424	718	Agent	Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab
2007-11-11	08:35:46:859	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2007-11-11	08:35:46:859	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:47:093	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2007-11-11	08:35:47:109	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:47:109	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2007-11-11	08:35:47:109	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:47:218	1424	718	DtaStor	Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-11	08:35:52:156	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-11-11	08:35:52:171	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:52:203	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-11-11	08:35:52:203	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:35:52:234	1424	718	PT	+++++++++++  PT: Synchronizing server
updates  +++++++++++
2007-11-11	08:35:52:234	1424	718	PT	  + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2007-11-11	08:35:58:609	1424	718	Agent	WARNING: Failed to evaluate
Installable rule, updateId = {E5FBC0DD-9541-4D71-921C-BD855F69AD15}.100, hr =
80070670
2007-11-11	08:36:16:843	1424	718	PT	WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2007-11-11	08:36:16:843	1424	718	PT	WARNING: SOAP Fault: 0x00012c
2007-11-11	08:36:16:843	1424	718	PT	WARNING:     faultstring:Fault occurred
2007-11-11	08:36:16:843	1424	718	PT	WARNING:     ErrorCode:ConfigChanged(2)
2007-11-11	08:36:16:843	1424	718	PT	WARNING:     Message:(null)
2007-11-11	08:36:16:843	1424	718	PT	WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2007-11-11	08:36:16:843	1424	718	PT	WARNING:
ID:4ecb959c-ed19-4913-9d16-cdaaa5b04dbf
2007-11-11	08:36:21:062	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-11-11	08:36:21:078	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:36:21:109	1424	718	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2007-11-11	08:36:21:109	1424	718	Misc	 Microsoft signed: Yes
2007-11-11	08:36:21:156	1424	718	PT	+++++++++++  PT: Synchronizing extended
update info  +++++++++++
2007-11-11	08:36:21:156	1424	718	PT	  + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2007-11-11	08:36:31:984	1424	718	Agent	  * Found 0 updates and 38 categories
in search; evaluated appl. rules of 1095 out of 1439 deployed entities
2007-11-11	08:36:32:000	1424	718	Agent	*********
2007-11-11	08:36:32:000	1424	718	Agent	**  END  **  Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-11-11	08:36:32:000	1424	718	Agent	*************
2007-11-11	08:36:32:031	2736	5a4	COMAPI	>>--  RESUMED  -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:36:32:031	2736	5a4	COMAPI	  - Updates found = 0
2007-11-11	08:36:32:031	2736	5a4	COMAPI	---------
2007-11-11	08:36:32:031	2736	5a4	COMAPI	--  END  --  COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:36:32:031	2736	5a4	COMAPI	-------------
2007-11-11	08:36:32:125	2736	1130	COMAPI	-------------
2007-11-11	08:36:32:125	2736	1130	COMAPI	-- START --  COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:36:32:125	2736	1130	COMAPI	---------
2007-11-11	08:36:32:140	1424	718	Agent	*************
2007-11-11	08:36:32:140	2736	1130	COMAPI	<<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:36:32:140	1424	718	Agent	** START **  Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-11-11	08:36:32:140	1424	718	Agent	*********
2007-11-11	08:36:32:140	1424	718	Agent	  * Online = No; Ignore download
priority = No
2007-11-11	08:36:32:140	1424	718	Agent	  * Criteria = "IsInstalled = 0 and
IsHidden = 0"
2007-11-11	08:36:32:140	1424	718	Agent	  * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-11	08:36:40:859	1424	718	Agent	WARNING: Failed to evaluate
Installable rule, updateId = {E5FBC0DD-9541-4D71-921C-BD855F69AD15}.100, hr =
80070670
2007-11-11	08:36:55:343	1424	718	Agent	  * Added update
{61458277-9184-42DB-9198-755D9F544AF7}.101 to search result
2007-11-11	08:36:55:343	1424	718	Agent	  * Added update
{E2BD7F45-47F9-402F-8FDA-14F78030FE70}.101 to search result
2007-11-11	08:36:55:343	1424	718	Agent	  * Added update
{28941B32-98AD-4E95-A2ED-F2DE56817F9E}.106 to search result
2007-11-11	08:36:55:343	1424	718	Agent	  * Found 3 updates and 38 categories
in search; evaluated appl. rules of 1095 out of 1439 deployed entities
2007-11-11	08:36:55:343	1424	718	Agent	*********
2007-11-11	08:36:55:343	1424	718	Agent	**  END  **  Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-11-11	08:36:55:343	1424	718	Agent	*************
2007-11-11	08:36:55:375	1424	718	Report	REPORT EVENT:
{C839C4EC-E9F9-41B0-AF0E-67DA1F7069A0}	2007-11-11
08:36:32:000-0800	1	147	101	{00000000-0000-0000-0000-000000000000}	0	0	MicrosoftUpdate	Success	Software
Synchronization	Windows Update Client successfully detected 0 updates.
2007-11-11	08:36:55:390	2736	5a4	COMAPI	>>--  RESUMED  -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:36:55:406	2736	5a4	COMAPI	  - Updates found = 3
2007-11-11	08:36:55:406	2736	5a4	COMAPI	---------
2007-11-11	08:36:55:406	2736	5a4	COMAPI	--  END  --  COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-11-11	08:36:55:406	2736	5a4	COMAPI	-------------
2007-11-11	08:42:37:125	2736	1130	COMAPI	-------------
2007-11-11	08:42:37:125	2736	1130	COMAPI	-- START --  COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-11-11	08:42:37:125	2736	1130	COMAPI	---------
2007-11-11	08:42:37:125	2736	1130	COMAPI	  - Forced: No; Download priority: 3
2007-11-11	08:42:37:125	2736	1130	COMAPI	  - Updates in request: 1
2007-11-11	08:42:37:125	2736	1130	COMAPI	  - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-11	08:42:37:187	2736	1130	COMAPI	<<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-11-11	08:42:37:453	1424	718	DnldMgr	*************
2007-11-11	08:42:37:453	1424	718	DnldMgr	** START **  DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2007-11-11	08:42:37:453	1424	718	DnldMgr	*********
2007-11-11	08:42:37:453	1424	718	DnldMgr	  * Call ID =
{87ABF964-D2C5-444E-8988-E8BAC3CD2616}
2007-11-11	08:42:37:453	1424	718	DnldMgr	  * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-11-11	08:42:37:453	1424	718	DnldMgr	  * Updates to download = 1
2007-11-11	08:42:37:453	1424	718	Agent	  *   Title = Office 2003 Service
Pack 3 (SP3)
2007-11-11	08:42:37:453	1424	718	Agent	  *   UpdateId =
{E2BD7F45-47F9-402F-8FDA-14F78030FE70}.101
2007-11-11	08:42:37:453	1424	718	Agent	  *     Bundles 2 updates:
2007-11-11	08:42:37:453	1424	718	Agent	  *
{2D891B46-3C12-4277-9867-952E46B775B0}.101
2007-11-11	08:42:37:453	1424	718	Agent	  *
{D3D869D8-6CA1-419A-8CD8-5386953482EB}.101
2007-11-11	08:42:37:484	1424	718	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {2D891B46-3C12-4277-9867-952E46B775B0}.101]  ***********
2007-11-11	08:42:37:531	1424	718	DnldMgr	  * Queueing update for download
handler request generation.
2007-11-11	08:42:37:531	1424	718	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:42:37:546	1424	718	DnldMgr	  * Queueing update for download
handler request generation.
2007-11-11	08:42:37:546	1424	718	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {2D891B46-3C12-4277-9867-952E46B775B0}.101]  ***********
2007-11-11	08:42:37:546	1424	718	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:42:37:546	1424	718	DnldMgr	Generating download request for
update {2D891B46-3C12-4277-9867-952E46B775B0}.101
2007-11-11	08:42:38:140	1424	258	AU	AU checked download status and it
changed: Downloading is not paused
2007-11-11	08:42:38:140	1424	258	AU	AU setting pending client directive to
'Download Progress'
2007-11-11	08:42:38:140	1424	718	DnldMgr	Generating download request for
update {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101
2007-11-11	08:42:38:296	1424	718	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {2D891B46-3C12-4277-9867-952E46B775B0}.101]  ***********
2007-11-11	08:42:38:578	1424	718	DnldMgr	  * BITS job initialized, JobId =
{A6F67914-3965-4B62-A29A-72A9E072D945}
2007-11-11	08:42:38:750	1424	718	DnldMgr	  * Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/mainsp3_8dec796cbac8915e6987e7405b3a9910c0a9a1b7.cab
to
C:\WINDOWS\SoftwareDistribution\Download\ab59ac72525ea90a47679441587835c9\MAINSP3.CAB (full file).
2007-11-11	08:42:38:859	1424	718	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:42:39:046	1424	718	DnldMgr	  * BITS job initialized, JobId =
{5537ACC5-67BB-492E-BFAB-4B56CE101A03}
2007-11-11	08:42:39:125	1424	718	DnldMgr	  * Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/owc11sp3_5baf23a5731746f9675d677430760122480b0800.cab
to
C:\WINDOWS\SoftwareDistribution\Download\6b636582f273e0b4cae6f62415c52d81\OWC11SP3.CAB (full file).
2007-11-11	08:42:39:187	1424	718	Agent	*********
2007-11-11	08:42:39:187	1424	718	Agent	**  END  **  Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2007-11-11	08:42:39:187	1424	718	Agent	*************
2007-11-11	08:42:53:171	1424	9c0	AU	Launched new AU client for directive
'Download Progress', session id = 0x0
2007-11-11	08:42:53:234	5836	16d0	Misc	===========  Logging initialized
(build: 7.0.6000.381, tz: -0800)  ===========
2007-11-11	08:42:53:234	5836	16d0	Misc	  = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-11	08:42:53:234	5836	16d0	AUClnt	Launched Client UI process
2007-11-11	08:42:53:359	5836	16d0	Misc	===========  Logging initialized
(build: 7.0.6000.381, tz: -0800)  ===========
2007-11-11	08:42:53:359	5836	16d0	Misc	  = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-11	08:42:53:359	5836	16d0	Misc	  = Module:
C:\WINDOWS\system32\wucltui.dll
2007-11-11	08:42:53:359	5836	16d0	CltUI	AU client got new directive =
'Download Progress', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0x00000000
2007-11-11	08:42:53:359	5836	16d0	CltUI	AU client creating UI plugin,
clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2007-11-11	08:44:02:031	1424	15d0	DnldMgr	BITS job
{5537ACC5-67BB-492E-BFAB-4B56CE101A03} completed successfully
2007-11-11	08:44:02:140	1424	15d0	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\Download\6b636582f273e0b4cae6f62415c52d81\OWC11SP3.CAB:
2007-11-11	08:44:02:187	1424	15d0	Misc	 Microsoft signed: Yes
2007-11-11	08:44:02:187	1424	15d0	DnldMgr	  Download job bytes total =
6412206, bytes transferred = 6412206
2007-11-11	08:44:02:203	1424	15d0	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:44:02:203	1424	15d0	DnldMgr	  * Queueing update for download
handler request generation.
2007-11-11	08:44:02:203	1424	15d0	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:44:02:203	1424	15d0	DnldMgr	Generating download request for
update {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101
2007-11-11	08:44:02:343	1424	15d0	Handler	MSP download: file OWC11SP3.CAB
already exists in sandbox directory
(C:\WINDOWS\SoftwareDistribution\Download\6b636582f273e0b4cae6f62415c52d81)
2007-11-11	08:44:02:390	1424	15d0	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:44:02:390	1424	15d0	DnldMgr	  * All files for update were
already downloaded and are valid.
2007-11-11	08:44:02:421	1424	15d0	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {D3D869D8-6CA1-419A-8CD8-5386953482EB}.101]  ***********
2007-11-11	08:44:02:421	1424	15d0	DnldMgr	  * All files for update were
already downloaded and are valid.
2007-11-11	08:55:04:156	1424	15c8	DnldMgr	BITS job
{A6F67914-3965-4B62-A29A-72A9E072D945} completed successfully
2007-11-11	08:55:06:328	1424	15c8	DnldMgr	WARNING: File failed
postprocessing, error = 80246002
2007-11-11	08:55:06:328	1424	15c8	DnldMgr	Failed file: URL =
'http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/mainsp3_8dec796cbac8915e6987e7405b3a9910c0a9a1b7.cab',
Local path =
'C:\WINDOWS\SoftwareDistribution\Download\ab59ac72525ea90a47679441587835c9\MAINSP3.CAB'
2007-11-11	08:55:06:328	1424	15c8	DnldMgr	Error 0x80246002 occurred while
downloading update; notifying dependent calls.
2007-11-11	08:55:06:734	1424	258	AU	>>##  RESUMED  ## AU: Download update
[UpdateId = {E2BD7F45-47F9-402F-8FDA-14F78030FE70}]
2007-11-11	08:55:06:734	1424	258	AU	  # WARNING: Download failed, error =
0x80246002
2007-11-11	08:55:06:734	1424	258	AU	#########
2007-11-11	08:55:06:734	1424	258	AU	##  END  ##  AU: Download updates
2007-11-11	08:55:06:734	1424	258	AU	#############
2007-11-11	08:55:06:734	1424	258	AU	Setting AU scheduled install time to
2007-11-12 11:00:00
2007-11-11	08:55:06:750	5836	16d0	CltUI	AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2007-11-11	08:55:06:843	2736	5a4	COMAPI	>>--  RESUMED  -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-11-11	08:55:06:843	2736	5a4	COMAPI	  - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2007-11-11	08:55:06:843	2736	5a4	COMAPI	  - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2007-11-11	08:55:06:843	2736	5a4	COMAPI	---------
2007-11-11	08:55:06:843	2736	5a4	COMAPI	--  END  --  COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-11-11	08:55:06:843	2736	5a4	COMAPI	-------------
2007-11-11	08:55:07:437	1424	9c0	AU	AU received handle event
2007-11-11	08:55:11:734	1424	718	Report	REPORT EVENT:
{AF34249D-C040-4287-84C3-D94F8440940E}	2007-11-11
08:55:06:734-0800	1	161	101	{E2BD7F45-47F9-402F-8FDA-14F78030FE70}	101	80246002	AutomaticUpdates	Failure	Content Download	Error: Download failed.

16-Jan-08 11:17 PM

I am also having a similar problem.
It turns out that my atuomatic upadates have been having this failed error
code 0x80246002 since 04/09/06 according to my update history.
There have also been other problems.
When I first bought my computer I had a user account set up that I later
have tried to delete more than once and I can't seem to take it of my
computer.
Also, after my free antivirus software expired I haven't been able to
install any new antivirus software on my computer it always comes back with
it failing, even the antivirus software that I buy at the store that comes
with a disk on it messes up!
I don't know what to do, please help!!!

Here is a copy of some of my history :

2008-01-16	18:30:43:119	2720	860	COMAPI	  - Reboot required = No
2008-01-16	18:30:43:119	2720	860	COMAPI	---------
2008-01-16	18:30:43:119	2720	860	COMAPI	--  END  --  COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-01-16	18:30:43:119	 980	67c	AU	<<## SUBMITTED ## AU: Search for updates
[CallId = {02A424E1-B584-4442-9BE1-2EE89797F27F}]
2008-01-16	18:30:43:119	 980	d84	Agent	*************
2008-01-16	18:30:43:119	 980	d84	Agent	** START **  Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-16	18:30:43:119	 980	d84	Agent	*********
2008-01-16	18:30:43:119	 980	d84	Agent	  * Online = No; Ignore download
priority = No
2008-01-16	18:30:43:119	 980	d84	Agent	  * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-01-16	18:30:43:119	 980	d84	Agent	  * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-16	18:30:43:119	2720	860	COMAPI	-------------
2008-01-16	18:30:45:479	 980	d84	Agent	  * Added update
{63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}.102 to search result
2008-01-16	18:30:45:479	 980	d84	Agent	  * Added update
{4146EAF1-B811-4222-B22F-CAB9554D965F}.100 to search result
2008-01-16	18:30:45:479	 980	d84	Agent	  * Found 2 updates and 29 categories
in search; evaluated appl. rules of 742 out of 1093 deployed entities
2008-01-16	18:30:45:479	 980	d84	Agent	*********
2008-01-16	18:30:45:479	 980	d84	Agent	**  END  **  Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-16	18:30:45:479	 980	d84	Agent	*************
2008-01-16	18:30:45:494	 980	ffc	AU	>>##  RESUMED  ## AU: Search for updates
[CallId = {02A424E1-B584-4442-9BE1-2EE89797F27F}]
2008-01-16	18:30:45:494	 980	ffc	AU	  # 2 updates detected
2008-01-16	18:30:45:494	 980	ffc	AU	#########
2008-01-16	18:30:45:494	 980	ffc	AU	##  END  ##  AU: Search for updates
[CallId = {02A424E1-B584-4442-9BE1-2EE89797F27F}]
2008-01-16	18:30:45:494	 980	ffc	AU	#############
2008-01-16	18:30:45:494	 980	ffc	AU	Setting AU scheduled install time to
2008-01-18 03:00:00
2008-01-16	18:30:47:947	 980	d84	Report	REPORT EVENT:
{54A0BC2F-7E67-4434-A5F9-B5B31C18769A}	2008-01-16
18:30:42:947-0900	1	183	101	{0D9D5298-BA2C-4039-B434-4331312B9D5C}	100	0	MicrosoftUpdate	Success	Content
Install	Installation Successful: Windows successfully installed the following
update: Windows Genuine Advantage Validation Tool (KB892130)
2008-01-16	18:31:34:229	2720	e3c	COMAPI	-------------
2008-01-16	18:31:34:229	2720	e3c	COMAPI	-- START --  COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-16	18:31:34:229	2720	e3c	COMAPI	---------
2008-01-16	18:31:34:229	2720	e3c	COMAPI	  - Forced: No; Download priority: 3
2008-01-16	18:31:34:229	2720	e3c	COMAPI	  - Updates in request: 2
2008-01-16	18:31:34:229	2720	e3c	COMAPI	  - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-16	18:31:34:229	2720	e3c	COMAPI	<<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-16	18:31:34:260	 980	d84	DnldMgr	*************
2008-01-16	18:31:34:260	 980	d84	DnldMgr	** START **  DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2008-01-16	18:31:34:260	 980	d84	DnldMgr	*********
2008-01-16	18:31:34:260	 980	d84	DnldMgr	  * Call ID =
{CB94C0E2-801B-42BD-BC82-05CA882D8B88}
2008-01-16	18:31:34:260	 980	d84	DnldMgr	  * Priority = 3, Interactive = 1,
Owner is system = 0, Explicit proxy = 1, Proxy session id = -1, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-16	18:31:34:260	 980	d84	DnldMgr	  * Updates to download = 2
2008-01-16	18:31:34:260	 980	d84	Agent	  *   Title = Windows Internet
Explorer 7 for Windows XP
2008-01-16	18:31:34:260	 980	d84	Agent	  *   UpdateId =
{63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}.102
2008-01-16	18:31:34:260	 980	d84	Agent	  *     Bundles 1 updates:
2008-01-16	18:31:34:260	 980	d84	Agent	  *
{C44BF113-A360-47C2-93AD-D90FB0F29C70}.102
2008-01-16	18:31:34:260	 980	d84	Agent	  *   Title = Windows Malicious
Software Removal Tool - January 2008 (KB890830)
2008-01-16	18:31:34:260	 980	d84	Agent	  *   UpdateId =
{4146EAF1-B811-4222-B22F-CAB9554D965F}.100
2008-01-16	18:31:34:260	 980	d84	Agent	  *     Bundles 1 updates:
2008-01-16	18:31:34:260	 980	d84	Agent	  *
{9479F8D9-33A8-4499-B173-B0FB743E4CC6}.100
2008-01-16	18:31:34:260	 980	d84	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {C44BF113-A360-47C2-93AD-D90FB0F29C70}.101]  ***********
2008-01-16	18:31:34:432	 980	d84	DnldMgr	  * BITS job initialized, JobId =
{9CF13DF6-F1C4-49E8-8349-AEA83E2CDB3B}
2008-01-16	18:31:34:526	 980	d84	DnldMgr	  * Downloading from
http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ie7-windowsxp-x86-enu_d39b89c360fbaa9706b5181ae4718100687a5326.exe
to
C:\WINDOWS\SoftwareDistribution\Download\0089cd1ec7c03d0a52caa6b6ea801507\d39b89c360fbaa9706b5181ae4718100687a5326 (full file).
2008-01-16	18:31:34:651	 980	d84	Agent	*********
2008-01-16	18:31:34:651	 980	d84	Agent	**  END  **  Agent: Downloading
updates [CallerId = MicrosoftUpdate]
2008-01-16	18:31:34:651	 980	d84	Agent	*************
2008-01-16	18:38:01:463	 980	eb4	DnldMgr	BITS job
{9CF13DF6-F1C4-49E8-8349-AEA83E2CDB3B} completed successfully
2008-01-16	18:38:02:244	 980	eb4	DnldMgr	WARNING: File failed
postprocessing, error = 80246002
2008-01-16	18:38:02:244	 980	eb4	DnldMgr	Failed file: URL =
'http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/ie7-windowsxp-x86-enu_d39b89c360fbaa9706b5181ae4718100687a5326.exe',
Local path =
'C:\WINDOWS\SoftwareDistribution\Download\0089cd1ec7c03d0a52caa6b6ea801507\d39b89c360fbaa9706b5181ae4718100687a5326'
2008-01-16	18:38:02:244	 980	eb4	DnldMgr	Error 0x80246002 occurred while
downloading update; notifying dependent calls.
2008-01-16	18:38:02:822	 980	eb4	DnldMgr	***********  DnldMgr: New download
job [UpdateId = {9479F8D9-33A8-4499-B173-B0FB743E4CC6}.100]  ***********
2008-01-16	18:38:03:151	 980	eb4	DnldMgr	  * BITS job initialized, JobId =
{28BCF24F-E02C-4CAA-A294-99C536C92EBF}
2008-01-16	18:38:03:276	 980	eb4	DnldMgr	  * Downloading from
http://www.download.windowsupdate.com/msdownload/update/software/uprl/2008/01/windows-kb890830-v1.37-delta_9106ad8bd0afeca1c77c2a0d6226acfa9fd20072.exe
to
C:\WINDOWS\SoftwareDistribution\Download\8c2cd6ae63d9a68818031dc07c70ea54\9106ad8bd0afeca1c77c2a0d6226acfa9fd20072 (full file).
2008-01-16	18:38:08:369	 980	d84	Report	REPORT EVENT:
{08CCCFCF-B760-4C5E-9F2A-250B68C8A85B}	2008-01-16
18:38:03:369-0900	1	161	101	{63AD41D6-E29D-42B3-8FCE-46DC28EA45D4}	102	80246002	MicrosoftUpdate	Failure	Content Download	Error: Download failed.
2008-01-16	18:38:47:682	 980	eb4	DnldMgr	BITS job
{28BCF24F-E02C-4CAA-A294-99C536C92EBF} completed successfully
2008-01-16	18:38:47:776	 980	eb4	DnldMgr	WARNING: File failed
postprocessing, error = 80246002
2008-01-16	18:38:47:776	 980	eb4	DnldMgr	Failed file: URL =
'http://www.download.windowsupdate.com/msdownload/update/software/uprl/2008/01/windows-kb890830-v1.37-delta_9106ad8bd0afeca1c77c2a0d6226acfa9fd20072.exe',
Local path =
'C:\WINDOWS\SoftwareDistribution\Download\8c2cd6ae63d9a68818031dc07c70ea54\9106ad8bd0afeca1c77c2a0d6226acfa9fd20072'
2008-01-16	18:38:47:776	 980	eb4	DnldMgr	Error 0x80246002 occurred while
downloading update; notifying dependent calls.
2008-01-16	18:38:47:807	2720	c88	COMAPI	>>--  RESUMED  -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-16	18:38:47:807	2720	c88	COMAPI	  - Download call complete
(succeeded = 0, succeeded with errors = 0, failed = 2, unaccounted = 0)
2008-01-16	18:38:47:807	2720	c88	COMAPI	  - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2008-01-16	18:38:47:807	2720	c88	COMAPI	---------
2008-01-16	18:38:47:807	2720	c88	COMAPI	--  END  --  COMAPI: Download
[ClientId = MicrosoftUpdate]
2008-01-16	18:38:47:807	2720	c88	COMAPI	-------------
2008-01-16	18:38:52:838	 980	d84	Report	REPORT EVENT:
{E6192A91-7B87-4133-B62E-76FB99C3FC37}	2008-01-16
18:38:47:838-0900	1	161	101	{4146EAF1-B811-4222-B22F-CAB9554D965F}	100	80246002	MicrosoftUpdate	Failure	Content Download	Error: Download failed.

08-Oct-09 10:33 PM

"MowGreen [MVP]" wrote:

08-Oct-09 10:39 PM

hi, i have same issue with MS update on 2003 SP2 R2 server. log file is as
below. please tell me about next steps to solve this issue.
Thanks

2009-10-08	22:29:38:801	6024	1530	Misc	===========  Logging initialized
(build: 7.4.7600.226, tz: -0400)  ===========
2009-10-08	22:29:38:801	6024	1530	Misc	  = Process: C:\Program
Files\Internet Explorer\IEXPLORE.EXE
2009-10-08	22:29:38:801	6024	1530	Misc	  = Module:
C:\WINDOWS\system32\wuweb.dll
2009-10-08	22:29:38:801	6024	1530	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-10-08	22:29:38:801	6024	1530	Misc	 Microsoft signed: Yes
2009-10-08	22:29:38:910	6024	1530	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-10-08	22:29:38:910	6024	1530	Misc	 Microsoft signed: Yes
2009-10-08	22:29:38:910	6024	1530	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-10-08	22:29:38:926	6024	1530	Misc	 Microsoft signed: Yes
2009-10-08	22:29:38:942	6024	1530	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-10-08	22:29:38:942	6024	1530	Misc	 Microsoft signed: Yes
2009-10-08	22:29:38:957	6024	1530	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-10-08	22:29:38:957	6024	1530	Misc	 Microsoft signed: Yes
2009-10-08	22:29:39:082	6024	1530	Misc	Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-10-08	22:29:39:082	6024	1530	Misc	 Microsoft signed: Yes
2009-10-08	22:29:39:098	6024	1530	Setup	***********  Setup: Checking whether
self-update is required  ***********
2009-10-08	22:29:39:098	6024	1530	Setup	  * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version
= 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required
version = 7.4.7600.226
2009-10-08	22:29:39:098	6024	1530	Setup	Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required

09-Oct-09 01:44 AM

You do not have the same issue as the OP is running WinXP SP2.

To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
in your first post.

05-Apr-10 04:41 PM

In my case, it was the antivirus AVG SBS 9.0 with Onlineshield. TY