Windows Vista Service Pack 1 (KB936330) Update

I have installed this update that came out yesterday several times and when
it is installed I have no audio on my computer. When I remove this update and
do a system restore my audio works just fine. Wondering if anyone else is
running into this problem and if there is a way to fix this. My computer is a
Gateway GM5472 running Windows Vista Home Premium. My audio is Realtek HD
Audio Driver Version 6.0.1.5361. Any help would be appreciated.

Windows Vista Service Pack 1 (KB936330) Update

And that is one of the drivers having issues.

Go to Microsoft update and get the realtek audio driver that is offered
up to you.  I did yesterday.

Hi, This happened to me too but was easily fixed.

Hi,

This happened to me too but was easily fixed. The sound had been disabled in
device manager. I simply right clicked 'My computer' which is on my desktop,
,selected 'device manager', then right clicked on the realtek sound icon and
clicked 'enable' and it reloaded fine. Hope this works for you.

I think SP1 disables some drivers to prevent conflicts during install but
this one doesn't come back on automatically.

I tried installing this pack again and it froze my computer up.

I tried installing this pack again and it froze my computer up. When windows
restarted it got hung up and would not load windows. I had no choice but to
crash my computer and start all over again. Now I cannot load Realtek Audio
because when I download the program from Realtek and install it...windows
vista says it cannot locate the file to install it. A disk was not supplied
when I bought this computer. How do I install Realtek Audio again?

Sorry you are still having problems. Are you sure you need to download drivers?

Sorry you are still having problems.

Are you sure you need to download drivers?  SP1 did nit remove my drivers,
it just disabled the soundcard in device manager. Also, if the drivers are
necessary shouldn't you download from here:
http://support.gateway.com/support/drivers/getFile.asp?id=21650&dscr=Realtek%20High%20Definition%20Audio%20Driver%20version:%206.0.1.5361&uid=190619791

If that doesn't do the trick maybe its not worth the update for now. You
should be able to uninstall sp1.

Good luck.

Sorry you are still having problems. Are you sure you need to download drivers?

Sorry you are still having problems.

Are you sure you need to download drivers?  SP1 did nit remove my drivers,
it just disabled the soundcard in device manager. Also, if the drivers are
necessary shouldn't you download from here:
http://support.gateway.com/support/drivers/getFile.asp?id=21650&dscr=Realtek%20High%20Definition%20Audio%20Driver%20version:%206.0.1.5361&uid=190619791

If that doesn't do the trick maybe its not worth the update for now. You
should be able to uninstall sp1.

Good luck.

Thanks for the help...got things to work now.

Thanks for the help...got things to work now. Have no clue what I did but
messed with some options with my audio and it worked. Don't dare mess with
anything anymore. This service pack is a beast.

Same thing happened to my laptop when i d/loaded vista service pack 1,no sound

Same thing happened to my laptop when i d/loaded vista service pack 1,
no sound and crashed computer so i had to start in safe mode and get
rid of it, this has happend twice now first time i had to reinstall,
the cpu was running at 100% ALL THE TIME. I am not going to bother
putting it on my laptop untill all these probs go away in a few years
maybe.


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Windows Vista Service Pack 1 (KB936330) Update

Have you read:

You experience problems with sound after you install Windows Vista Service Pack 1
http://support.microsoft.com/kb/948481

A device driver is not installed, or a hardware device does not function correctly after
you install Windows Vista Service Pack 1
http://support.microsoft.com/kb/948187

Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx


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TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

-- Joe MI've tried 3 times to install vista service pack 1.

--
Joe M

I've tried 3 times to install vista service pack 1.
First 2 times i had to restore comp to get anything to work,,
last time comp completely trashed, had to use installation disk to restore.
This appears to have worked , and service pack 1 as been removed.

Thanks so much for your comments.

Thanks so much for your comments. I haven't been able to install the program,
which sounds like the best thing that could have happened.

I'm just going to ingnore the thing and use my computer as is. I miss XP!

I tried to install Vista servicepack from my new labtop- Acer Travelmate6492.

I tried to install Vista servicepack from my new labtop- Acer Travelmate
6492. I am looking for this solution for two weeks now Im consider to go
back to XP because there was no problem. At first i update it throught
the update of MS. It failed. The Computer hang for two days before I
reboot it. This happend several times. Everytimje it hangs . When I did
it manually, it give me the error code ox800700d. I follow all the steps
that the person gave on this site. Nothing helped. I disabled all the
external devices such as cameras, etc. Nothing help. I uninstall the
virus program , Nothing. I contact Acer tech - not any solution. I reset
the computer and gave up all my data en did a recovery - Still the same.
At this moment I update the Computer again. It looks like if its hanging
again (for almost a day now). with the screen "Installing update 1 of
1...."  So it was the same as previous. I was frustrated for the few
days I used the vista without update it. Please-  is there anybody  with
the same problem or is there some one out there with good advice! (Iam
working from my old computer now - !!!)

Corrie


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If you have a new Laptop odds are it already has SP1 installed since Computer

If you have a new Laptop odds are it already has SP1 installed since
Computer Vendors started shipping new systems with it installed about a year
ago when it was released.
What release number does windows help say you have installed?

Windows Vista Service Pack 1 (KB936330) Update

Curious

The release number is :

Windows Vista Business
Copyright@ 2006 Microsoft Corporation.

So it does not say that it has servicepack  1 . Everytime the updater
shows automatic that it must update top vista servicepack 1

Corrie


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Hi, Corrie.

Hi, Corrie.


That is:  Hold the Windows logo key down, like a Shift key, while you press
the Pause/Break key (in the upper right area on most keyboards).  This
should pop up the System Properties window.  There you can read the exact
version of Windows that you are running.

Or, press the <Win> key, type in "winver" and press Enter.  That also will
tell you the exact version you are running.

I don't know what a "release number" is.

RC
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San Marcos, TX
rc@grandecom.net
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

Many times it is driver issues that cause the install to fail.

Many times it is driver issues that cause the install to fail. Download the
SP to your drive, run MSconfig and disable all non microsoft services,
re-boot and then try the install. That worked on my HP notebook. Once the SP
is installed you can re-enable all the services

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Chris Millette
MCP/Network Administrator
Community Bank & Trust

me

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