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Error 80071AA7 when updating

Asked By Viktori
30-Mar-08 01:46 PM
I have a problem to make a security update: KB946456. The error 80071AA7
comes up. Many seem to have the same problem, but does anyone know how to
solve it?

80071AA7 ERROR_FILE_IDENTITY_NOT_PERSISTENTThe file cannot be opened

Asked By MowGreen [MVP]
31-Mar-08 12:36 PM
80071AA7 ERROR_FILE_IDENTITY_NOT_PERSISTENT
The file cannot be opened transactionally, because its identity depends
on the outcome of an unresolved transaction.

Either there is a corrupted transaction log or there is another update
that has not installed yet prior to the installation of KB946456.

Since this is a Security update:



MowGreen  [MVP 2003-2008]
===============
*-343-*  FDNY
Never Forgotten
===============

Error 80071AA7 when updating

Asked By Robert Aldwinckle
31-Mar-08 01:20 PM
(cross-post added to Vista Perf & Maint)


You don't have the courtesy to disclose your OS but fortunately we can infer it
as being some kind of  Vista


http://support.microsoft.com/?kbid=946456#appliesto



See MOW Green's reply (or my post last year) about the meaning of that code.



Relatively few, I'd say.   Only 4 hits here

http://search.msn.com/results.aspx?q=%2880071AA7+OR+0x80071AA7%29++site%3Amicrosoft.com&src=IE-SearchBox

and only a few recent ones posted here (none of which use the hex prefix for the code):

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=80071AA7&dg=microsoft.public.windowsupdate&cat=en_US_2231886c-4c59-45b0-92e0-8881ddf5f40b&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

(Alt-7 search for
80071AA7
-  2 hits from this year
-  3 hits from last year
)



Have you tried the diagnostic tips I gave a poster last year?  ; )

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=229f273e-bfc6-41a0-b2d5-d877db735fb9&sloc=en-us


Good luck

Robert Aldwinckle
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