Windows 7 - 80096004

Asked By Ableman4 on 13-Oct-08 12:32 PM
I can't download updates and I keep getting this error.

I upgraded from XP to Vista over a year ago.  This never got resolved so I
moved to working exclusively on my laptop...which is now dead... so I need to
get back to my desktop... Help much appreciated!!!!

Sean




Carey Frisch [MVP] replied on 13-Oct-08 12:52 PM
Automatic Updates and WindowsUpdate Reset tool
http://www.codeplex.com/aureset


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience

---------------------------------------------------------------------

I can't download updates and I keep getting this error.

I upgraded from XP to Vista over a year ago.  This never got resolved so I
moved to working exclusively on my laptop...which is now dead... so I need to
get back to my desktop... Help much appreciated!!!!

Sean
MowGreen [MVP] replied on 13-Oct-08 01:29 PM
See:  You cannot install some updates or programs
http://support.microsoft.com/kb/822798

Use the steps for Vista and start with Method 1.
If no joy, go to Method 4, then Method 5.

You can rename the Catroot2 subfolder in Vista if the above Methods fail
to resolve the error, but you must do so from an Elevated Command
Prompt, as described in Method 1:

Start Search text box, right-click cmd.exe, and then click Run as
administrator. "

Use the steps in Method 3 to rename Catroot2 from the Elevated CP.
*** DO NOT RENAME Catroot ***

MowGreen  [MVP 2003-2009]
===============
*-343-*  FDNY
Never Forgotten
===============
Ableman4 replied on 13-Oct-08 04:53 PM
Didn't work... reloaded update manager and got same error...

Sean