Please state your full Windows version (e.g., Vista SP1; Vista x64 SP2) when
posting to this newsgroup.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
You cannot install some updates or programs:
[When you examine the %systemroot%\Windowsupdate.log file, you may see an
entry for one of the following errors:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002