Windows 7 - Error 89B in update

Asked By Martyn Keith Brewer on 11-Nov-09 12:56 PM

I am trying to install the three updates; KB973475, KB973443 and KB975958.
When I do I get a failure with error code 89B. Have been through the help
screens with no success. Anyone else out there have a solution to this
problem. I am running Windows 7 Home Premium (64 bit), Microsoft Office 2003
on a dual core AMD 6000 system with 4Gb memory and about 150Gb spare on the
hard drive.



MowGreen replied to Martyn Keith Brewer on 11-Nov-09 03:54 PM
89B NERR_BadPassword
The password parameter is invalid.

Well, that certainly does not help, do it ? Were the updates downloaded
automatically after the system was opted into Microsoft Update via the
Windows Update applet in Control Panel ? Or, did you manually download
them ?

Was the OS upgraded from Vista with Office 2003 SP3 installed or did you
purchase the system with Win 7 and then install Office 2003 SP3 ?

I know those are a raft of questions Martyn but, such is life in the
updating newsgroups these days.

You can get *** no - charge *** assistance from MS for getting the
Security updates installed ( KB973475 & KB973443 ):

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:

For enterprise customers, support for security updates is available
through your usual support contacts.  "

*-343-*  FDNY
Never Forgotten