Windows 7 - Windows Update website - KB953297 does not install - running XP

Asked By Mark

29-Dec-09 08:59 PM

Hello,

This update continually fails to install.

Microsoft .NET Framework 1.1 Service Pack 1 Security Update for
Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows
7, and Windows Server 2008 R2 (KB953297)


Here is the error it throws from the system event viewer:

Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 1.1 Service Pack 1
Security Update for Windows 2000, Windows XP, Windows Vista, Windows
Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 69 6e 33 32 48 52 65   Win32HRe
0008: 73 75 6c 74 3d 30 78 38   sult=0x8
0010: 30 30 37 30 36 34 33 20   0070643
0018: 55 70 64 61 74 65 49 44   UpdateID
0020: 3d 7b 41 37 32 45 35 41   ={A72E5A
0028: 33 43 2d 33 38 43 43 2d   3C-38CC-
0030: 34 39 37 36 2d 38 45 31   4976-8E1
0038: 37 2d 39 32 44 39 44 30   7-92D9D0
0040: 34 33 42 45 44 46 7d 20   43BEDF}
0048: 52 65 76 69 73 69 6f 6e   Revision
0050: 4e 75 6d 62 65 72 3d 31   Number=1
0058: 30 30 20 00               00 .

Hope someone can point me in the right direction.

Thanks!

29-Dec-09 08:56 PM

Two-fold answer:
One to get your .NET stuff straightened out.
One to ensure your update system is in top shape.

.NET Framework:

At this point - if the machine was mine - I would follow these directions:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8

In other words...  Use the .NET Cleanup Tool (Method 2), reboot and install
the .NET Updates in this order:

- .Net Framework 3.5
(http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6)
- .Net Framework 1.1
(http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&)
- .Net Framework 1.1 SP1
(http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&)

Should be good to go.

Needs repeating in full?
When installing updates using Windows update or Microsoft Update you may
receive Error 0x643 or 0x80070643 (23 Oct-09)
http://support.microsoft.com/kb/976982

=====================

Step #1 => Before doing anything else, write down what .NET Framework
versions are currently installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

Step #2 => Now see Resolution Method 2 in this related KB article...

When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0,
or 3.5, you may receive Windows Update error code "0x643" or Windows
Installer error code "1603" (ignore the title, if need be)
http://support.microsoft.com/kb/923100

After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
versions (but only the ones you wrote down in #1 above) manually using the
download links on the page then run Windows Update manually to install
security updates for same.

NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
Windows Update will offer .NET Framework 3.5 SP1.

IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
Framework versions in the following order:

1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1

NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx.  Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
Framework Cleanup Tool.


Windows Update:

Fix your file/registry permissions...

Ignore the title and follow the sub-section under
http://support.microsoft.com/kb/949377
*will take time
** Ignore the last step (6) - you should have SP3 - if you do not,
just come back after you have done everything else and let
everyone here know - but do not install it now.

You will likely see errors pass by if you watching, even count up.  No
worries *at this time*.

*After* that is done, continue on to the next part where you clean off
some excess (unnecessary) files.  It only removes those you definitely

30-Dec-09 02:38 AM

When installing updates using Windows update or Microsoft Update you may
receive Error 0x643 or 0x80070643 (23 Oct-09)
http://support.microsoft.com/kb/976982

=====================

Step #1 => Before doing anything else, write down what .NET Framework
versions are currently installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

Step #2 => Now see Resolution Method 2 in this related KB article:
http://support.microsoft.com/kb/923100

After running the .NET Framework Cleanup Tool, reinstall all .NET Framework
versions (but only the ones you wrote down in #1 above) manually using the
download links on the page then run Windows Update manually to install
security updates for same.

NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET
Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then
Windows Update will offer .NET Framework 3.5 SP1.

IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET
Framework versions in the following order:

1. .Net Framework 3.5, then...
2. .Net Framework 1.1, then...
3. .Net Framework 1.1 SP1

NB: KB923100 references this page:
http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx.  Please read
ALL of it as well as the related page
http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET
Framework Cleanup Tool.

Step #3 => Check-in at Windows Update and install any critical security
updates offered.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

30-Dec-09 05:29 PM

Thanks so much that worked!!!

I ran the cleanup tool and installed the 3 updates and it fixed my
issue!

Thanks again!

31-Dec-09 01:40 AM

YW & thanks for your feedback

07-Jan-10 01:45 PM

"Shenan Stanley" wrote: