Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support, originally
scheduled to end 26 November 2009, has been extended until 26 February 2010.
Availability of chat or e-mail support differs depending on your geographic
location. Some issues may require more advanced support for which there is a
charge. Go to
select appropriate category (i.e., Download issue; Installation issue;
Issues after you install a service pack).