When posting to a Newsg??oup or Forum it is requested that you
at least provide us with details of the operating system
you are using including Service Pack level.
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See if anything here helps.
OR
I'd recommend resubmitting your post here:
Start a help ticket.
Help and Support
OR
I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.
Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.
Other than that, I am about out of ideas, so good luck with it.
Let us know maybe someone else can conjure up something else to try.
Good luck
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