Windows 7 - Vista Complete PC Backup (0x80780048) Not Enough Space?

Asked By Steve Mavronis

08-Mar-08 05:50 PM

I'm running Vista Ultimate 32bit and I'm trying to do another Complete PC
Backup to an external 500gb USB drive and I'm getting error (0x80780048) due
to not enough free space left on the backup drive. The screen before says,
if there is not enough free space it will start deleting prior backups
starting with the oldest. This does not seem to be the case as advertised! I
do scheduled regular data backups once a week and every month or more I also
do a manual Complete PC Backup. Is my only resort to reformat my external
500gb backup drive and start over with a fresh complete pc backup until the
drive fills up again? I thought this was a cool feature with Vista Ultimate
(which made me buy it over the Premium edition) but it does not
automatically delete the oldest backups to make room?

10-Mar-08 07:20 AM

Hey

Vista should automatically delete older files as advertised. Are you using
the built in backup tool or ntbackup (or batch files?).

James

10-Mar-08 04:15 PM

I'm using the built-in Vista Ultimate edition Complete PC Backup
application. It's not deleting old backups to make room. Does this happen to
everyone? I'm reading many stories of this happening via web searching with
no good solutions except reformat the backup drive and start over until it
fills up again! I hope this is addressed in the first Vista service pack.

Steve

10-Mar-08 09:02 PM

Anyone have a solution, besides reformatting my external backup drive to
make space again? My external USB backup drive is 500gb and now have 70gb
free on it. I acknowledge there is not enough free space to backup the 184mb
in use so far on my 500gb C drive. But the Complete PC backup is supposed to
delete the oldest backup image(s) to make room for the new backup if needed
right? At least that's what it says on the screen before it check for
available disk space on the backup drive. I searched Microsoft's Vista
support page for the error code but didn't find any matches to help me. Here
are my system specs if that will help:

Windows Vista Ultimate 32bit, Intel Q6600 CPU, 2gb RAM, 500gb RAID-0 HD,
Nvidia 8800GTX 768mb GPU, 22" Widescreen LCD, Asus/ViXS Combo-210E TV Tuner,
Creative SoundBlaster X-FI Audio, Logitech MX518 Gaming Mouse, Logitech
Premium Stereo Headset, external Lacie USB 500gb backup drive.

27-Apr-08 09:33 PM

Steve,

Across the internet, you are the lead investigator into this issue.
Nearly all discussions are duplicates of your same thread. To date, no
one has stepped in yet with the final answer. You have not posted a
followup to indicate that you have found the answer either. The URL I
found that has the most replies to your thread is:

'Vista Complete PC Backup error 0x80780048'
(http://www.computerforum.com/114529-vista-complete-pc-backup-error-0x80780048.html)

Today, I ran into this same issue on my 64-bit version of Vista.
Apparently, the oldest backup has been removed, but it looks like the
Backup and Restore Center still thinks that it hasn't, because it is
still displaying the oldest backup date, which doesn't appear on the
external backup drive when I open it.

Shawn, who I believe owns this Vistax64.com website forum, helped me
solve my last Vista problem. I was hoping he would have already had a
tutorial or final solution for this problem, but apparently he does not.
Hopefully, he can solve this problem too. That is why I chose this forum
to reply to your thread.

Could either one of you please follow up.


--
keokani

06-Jun-08 01:08 PM

There must be a regedit fix for this. Vista want 360 GBto back-up but
uses about 70 Gb on my drive after the backup.


--
chuckbam

11-Jun-08 09:51 AM

I did not see the beginning of this thread, but I think Microsoft has a KB
patch or something for this error.

John

11-Jun-08 10:06 AM

John;743741 Wrote:

I read the patches every month at MS download. I must have missed that.
I delete everything on a backup drives to clear over 350GBs for a 70 GB
backup.


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chuckbam

13-Jun-08 03:48 PM

yup---i noticed this to this past week. i get a little taskbar message
saying "did not backup today" something to that effect.(i'm at work on
XP so I don't remember the exact quote from my Vista).

i have a 200 gig internal storage fat32 drive i use between vista and
linux. i knew it was half full but was not aware it was backing up that
much stuff. which was only my documents,pics, and some mp3's. it has 70
megs of space left---thats megs,not gigs!:geek:

problem is, since this is just a storage drive, i can't find where the
backups are---yet it's full. anybody know what file i'd be looking
for---like .bu or something? i can't find'em. prolly just haveing a bald
moment week. anyway---where are my backups on this full drive? thx yall


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bullred

20-Jun-08 08:14 AM

Hi Chuckbam,

i will need some diagnostic information to get the root cause. i will ask
support person to get in touch with you.

in the meanwhile - can you pl send
1. the total/free size of the volume you are tyring to backup and of the
backup target by seeing them in explore - detailed view?
2. vssadmin list shadowstorage -- command output
3. are you using UI or commandline? pl pass the command line output or ui
screen for context.


--
-sushil [MSFT]
this information is provided as-is without any warranties, implicit or
explicit.

20-Jun-08 08:16 AM

vista file backup are placed under x:\<your-machine-name> folder
vista complete pc backup are placed under x:\windowsimagebackup folder

HTH

--
-sushil [MSFT]
this information is provided as-is without any warranties, implicit or
explicit.

20-Jun-08 10:54 AM

thanks sushil....

yes, i finally found the backups under the PC name on the Fat32 drive.
i guess i wasen't aware the PC name would appear on my backup drives as
well. i was looking on the C drive. DOh! yea -and i had like weekly
22gig backups for the last 5 or 6 weeks. that'll fill it up. i deleted
all except the latest.  like in another thread here, i wish Vista would
automatically delete older backups.;)


--
bullred

Beauty is in the eye of the beerholder.

23-Jun-08 07:03 PM

bullred;752913 Wrote:

Thanks for the offer, but I don't need to do a full backup now. But,
this is a common problem. It wants the whole space of the volume (C:/).
But only uses a much smaller amount. For example, I have folders out
side of my C drive that windows does not back up. Also the MC  dvr-ms
files are not backup either. I can have many GB of dvr-ms files. Last
time I had the problem. Complete backup wanted about 350GBs and used
something like 74. Before I deleted what I had on my backup destination
drive, I received an error that the volume had not enough space. But
like I said, many many other people have the same problem because it is
on every Vista OS with complete backup. I don't use the command prompt.
I am using the Complete Backup GUI.

You could help me with one thing. My power plan keeps changing back to
display never" and turn off the hard drives. And it goes back to 20
minutes again and again. On 3 computers I have Vista on. It may take a
few days, but it happens again and again. Is there a regedit fix to
force my custom settings?


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chuckbam

23-Jun-08 10:46 PM

delete backup funtionality is planned in window7 UI. it will provide user
option to delete older backups. but will not auto delete older backups. will
that work for you?

--
-sushil [MSFT]
this information is provided as-is without any warranties, implicit or
explicit.

23-Jun-08 10:52 PM

hello,

i wanted to make sure that you are using complete pc backup, and not basic
file backup. are you using backup UI and using "complete pc backup" flow?

why i am asking this is because
complete pc backup does not exclude any files on a volume except
hiberfile.sys/pagefile.sys and at times - vss diff area areas files. hence,
backup should contain all the files on the c:. only reason - you should
disparity between estimate and actual backup size - is order of size of the
above files. but order of disparity mentioned by you below is huge. hence, i
am trying to get few details like i mentioned in my previous reply. can you
pl provide those details?

ps/ complete pc backups are placed in "windowsimagebackup" folder on the
backup drive.
--
-sushil [MSFT]
this information is provided as-is without any warranties, implicit or
explicit.

23-Jun-08 10:56 PM

regarding the power setting - i am not the right person. i will post the
query to relevant product team and see if they can resolve it.

--
-sushil [MSFT]
this information is provided as-is without any warranties, implicit or
explicit.

23-Jun-08 11:21 PM

Tanks Sushil !
Nice to see you on the board. I think the 20 min power reset is when
you install new update, do a system restore or maybe even install
DirecX. I just thought it is MS trying to keep the OS green. That is
fine with me. There are other things I don't like about Vista, but,
accept them and try to work around or disable etc. Like UAC and
Indexing. But, if there is a way to edit my custom setting to a default-
that would be great. Overall- I am a big fan of Vista.

One more thing, I have Vista Ultimate 64-bit with 8 GBs of memory. I
know the OS is rated to use this amount of memory. But, I think it never
addresses all the memory. On some test, I believe it started page filing
before it used 2/3 of my 8GBs. Any tweaks for memory management to
address all 8 GBs. My motherboard and the OS see all 8 GBs so it is
nothing dumb like that. I have been looking at this for many months.


--
chuckbam

28-Jun-08 11:51 PM

did you mean to say -- system restore is resetting power settings?

i got one more suggestion internally - pl check whether there is domain
policy enforcing pwoer settings?

If you look in the Power Options UI, you'll see the following:


again for the other query - i am not the right person. if you have specific
set of repro steps for the memory issues - i can pass to right team.


--
-sushil [MSFT]
this information is provided as-is without any warranties, implicit or
explicit.

29-Jun-08 12:04 AM

'Sushil Baid [MSFT Wrote:

no, I think it is Windows Update.


--
chuckbam

29-Jun-08 11:10 AM

I don't have the -"some settings are managed by your system
administrators".-
I am the administrators.

Just last week I had to change it back to my settings of never turn off
Display andturn off hard drive ... This is not my first installation on
this computer and it is not the only Vista computer I have seen this
with. I am not going nuts. *I think it is a MS Green thing.* It wants to
be set as turn off display in 20 min. No HD power management.


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--
chuckbam