That's the same one I get. I had trouble with my back up and storage (by the
looks of things, this is not an uncommon problem), so, I ordered an external
hard drive (specifically for Vista) like many support threads suggested. No
software, just USB & go. Worked the 1st 2 days. Yesterday, Windows
installed a "critical" update. Went to use it last night and couldn't.
Still can't. It's telling me it's a bad device.
This is getting ridiculous. I spend more time researching issues, codes,
errors, updates and downloads, trying to FIX my BRAND NEW computer, than I
spend actually using it!
So now, I've got everything backed up, but cannot get to it! Not good...