Windows 7 - Software not seeing hardware

Asked By MagicMarke on 30-Dec-07 01:06 AM
Hello there.  I have not long purchased a new laptop that came with Vista
Ultimate.  I have a couple of different programs that I used to use with XP
that I now wish to use with vista, but i am having trouble getting them to
see my hardware.
In Cool Edit Pro 2.0 when I go to extract audio from cd, the drop down box
where you select your optical drive is empty, and in Adobe Premiere Pro 1.5
when I go to capture video, it doesn't see that my DV camera is connected.

Does anyone have any suggestions on how i can get my software to see my
hardware?  I have tryed using the compatibility options and they dont seem to
help.  And i am running them as administratior.

Any help will be apprieciated.




Colin Barnhorst replied on 30-Dec-07 01:41 AM
The current version, Adobe Premier Pro CS3 is Vista Ultimate (32-bit only)
compatible.  Adobe Premier Pro 1.5 is several years old and is only XP
compatible.  You need to contact Adobe for an upgrade.  Their website offers
one.  You are correct that compatibility mode will not work for this
program.

A similar situation exists for Cool Edit Pro 2.0.  As the Adobe site says,

Software in May 2003 and introduced Adobe® Audition® software (a rebranded
release of Cool Edit Pro) in August 2003. Adobe Audition 2.0 is the most
current version of the software, and Syntrillium's other products have been
discontinued."

Actually, it is now Adobe Audition 3.0 (scheduled release is about now) and
is certified for 32-bit editions of Vista.  Adobe is offering an upgrade
from any version of Audition or Production Studio Premium.  There is no
mention of Cool Edit Pro at all.