Windows 7 - no ide ata atapi in device manager

Asked By Scot on 29-Feb-08 12:56 PM
On an HP m8120n, I had HP replace the DVD drive that came installed (didn't
do DVD-DL). New DVD drive worked fine for 2 months, watching movies, burning
CD's and DVD's, but now can't watch commercial (legit bought or rented)
DVD's. Quick search of these forums I found this link -
http://www.remoteselector.com/driveinfo.htm - which I d/led and ran. It
stated there might be a problem with the ASPI layer. Quick search of that
turned up something about turning DMA off (or on, forgot what) and that I
needed to go to Device Manager and find the IDE ATA ATAPI tree. Here's the
problem, I don't have a +tree that says IDE ATA ATAPI. Should I?




Rick Rogers replied on 01-Mar-08 08:45 AM
Hi Scott,

If Device Manager doesn't have that tree, then that's more than likely the
problem - not the drive itself. Try the scan for hardware changes routine.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
Scot replied on 01-Mar-08 07:51 PM
Thanks. I did the scan for changes. The IDE ATA ATAPI +tree still does NOT
show up. Should it? Is it a big problem if it does not?
Rick Rogers replied on 01-Mar-08 09:05 PM
Hi Scott,

If it's not showing, you're going to need to check and see if it is being
reported in the system BIOS at startup. If it's not there, then you may need
to reseat the cabling.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
Scot replied on 04-Mar-08 08:56 PM
Hit F10 and checked the BIOS, and it recognizes the drive. Should the +tree
for the IDE ATA ATAPI in the device manager show up?
Rick Rogers replied on 05-Mar-08 06:17 AM
Hi,

If it's recognized in the BIOS, then it should show in Device Manager. If it
does not, the problem may be in the IDE controller driver file. Could be
corrupt, missing, or an incorrect version.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com