Windows 7 - DVD Burner Drive problem

Asked By Walter Goldschmidt
20-Nov-09 08:59 PM
My external DVD burning drive was working fine the other day as a matter of
fact I had burned 3 DVD's but when I tried to burn the 4th one my computer
still detected the burning drive but my burning program (ImgBurn) did not
detect the DVD media. Does this sound like maybe the laser went bad in the
drive.

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Walt
ImgBurn
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Nutcase
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Windows
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Burner
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Walt
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Cleaner
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  Rick Rogers replied to Walter Goldschmidt
21-Nov-09 07:02 AM
Hi,

Could just be a dust-clogged lens. I would try a cleaner disk before
spending any money on a replacement.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
  Walter Goldschmidt replied to Rick Rogers
21-Nov-09 07:20 PM
Good idea thanks.

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Walt
  Walter Goldschmidt replied to Rick Rogers
21-Nov-09 08:49 PM
Tried a cleaner disk but is said to insert disk when I right clicked E:
drive (burning drive) and clicked open. Now what?

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Walt
  Rick Rogers replied to Walter Goldschmidt
22-Nov-09 07:24 AM
Hi Walt,

Then you are likely correct and have failed drive. I would disconnect it and
try it on another machine to rule out a software issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
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