Windows 7 - or Number: 0x800CCC0E

Asked By Ron

27-Jan-10 08:19 PM

when I try to send emails I get the following error -

The connection to the server has failed. Subject 'test', Account:
'mail.comcast.net', Server: 'mail.comcast.net', Protocol: SMTP, Port: 587,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
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Thanks,
Ron

27-Jan-10 08:26 PM

Make sure: My Server Requires Authentication is checked. See all
instructions.

How do I set up/configure Outlook Express & Windows Mail for Comcast
email?
http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=2288

If still no joy, turn off e-mail scanning.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you do not need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
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Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

12-Feb-10 12:02 AM

Bruce Hagen;1642290 Wrote:

I had this same problem which I fought for 2 days. I disabled my AVG
email scanner and firewall, rebooted several times, called my ISP in
U.S. and was told probably ISP problem in Mexico. Decided to do a SYSTEM
RESTORE to 3 days prior and still had the problem.  So I did another
restore to todays date, turned on my email scanner and firewall and
Harry


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hcello
Posted via http://www.vistaheads.com

12-Feb-10 07:41 PM

slk759;1647959 Wrote:

I forgot to say that I had installed 8 Vista security updates prior to
the original problem.
Today I decided to add the updates 1 at a time. After I installed the
first one I then opened Windows mail and the problem came back. So now I
will try to solve the problem again. I have already shut down my email
scanner and firewall.


--
hcello
Posted via http://www.vistaheads.com

16-Feb-10 10:01 AM

hcello;1648445 Wrote:

I could not do an upgrade install. Instead as a work-around I opened a
gmail account. While I was at it I decided to download Google Chrome. I
have found out something very interesting. I chose Chrome as my default
browser instead of Internet Explorer 8.  Lo and behold Windows Mail is
now working correctly. Whether I used Windows 98, XP an now Vista when
doing something I have received messages saying that IE and
Outlook/Windows Mail use some things in common.  Whatever was/is the
cause Mail is now working.


--
hcello
Posted via http://www.vistaheads.com