Windows 7 - ik kan wel mail ontvangen, maar niet verzenden

Asked By HJ on 19-Jun-10 06:47 AM
Als we mail proberen te ontvangen met Windows Mail krijgen we sinds gisteren
de volgende melding:

Het verbinding maken met de server is mislukt. Onderwerp 'test', Account:
'pop3.concepts.nl', Server: 'smtp.concepts.nl', Protocol: SMTP, Poort: 25,
Beveiligd(SSL): Nee, Socket-fout: 10013, Foutnummer: 0x800CCC0E

Hoe is dit op te lossen?




Mark replied to HJ on 19-Jun-10 09:53 AM
Ja! Der grabben der assen und de crotchen.
Gary VanderMolen \(MVP\) replied to HJ on 19-Jun-10 10:29 AM
There is a possibility that the server is down. I was not able to connect to that server
either. Have you called their tech support?

The only other possibility is a port 25 block. When you got that error
message was your Internet connection being obtained from Concepts.nl?
If not, what you experienced is normal. As a general rule, the owner of
the SMTP server you are using must be the same as the entity providing
your Internet connection at that moment.

Let us know the circumstances (sending from home or away from home),
and we can provide some workarounds.

Gary VanderMolen, Microsoft MVP (Mail)



Als we mail proberen te ontvangen met Windows Mail krijgen we sinds gisteren
de volgende melding:

Het verbinding maken met de server is mislukt. Onderwerp 'test', Account:
'pop3.concepts.nl', Server: 'smtp.concepts.nl', Protocol: SMTP, Poort: 25,
Beveiligd(SSL): Nee, Socket-fout: 10013, Foutnummer: 0x800CCC0E

Hoe is dit op te lossen?
HJ replied to Gary VanderMolen \(MVP\) on 19-Jun-10 03:36 PM
We called tech support of Concepts ICT. Their is no problem with their
servers, they say that they do not block anything and suggested that maybe an
update of our firewall causes this problem. I have no idea how I can find out
if that is correct and how ik can solve it.
Our internet connection is obtained from Concepts ICT, so the SMTP-server is
the same as the internetserver.
Circumstances? it is a private, home computer, not in a professional network
or so.

Hope you can tell me what I can try to do to solve it.
Gary VanderMolen \(MVP\) replied to HJ on 19-Jun-10 06:27 PM
Now that we have ruled out the server and the port 25 block possibility,
the only remaining concern is your security software. Which third party
security software are you running? Some of them can cause intermittent
problems with Windows Mail.  As a minimum, email scanning in the
antivirus should be turned off, although that may not be sufficient to
eliminate all bad effects. In a worst case scenario, your antivirus may
need to be uninstalled/reinstalled or replaced.

As an alternative to replacing your antivirus, consider upgrading to
Windows Live Mail, because it is less prone to suffering bad effects from
overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)



We called tech support of Concepts ICT. Their is no problem with their
servers, they say that they do not block anything and suggested that maybe an
update of our firewall causes this problem. I have no idea how I can find out
if that is correct and how ik can solve it.
Our internet connection is obtained from Concepts ICT, so the SMTP-server is
the same as the internetserver.
Circumstances? it is a private, home computer, not in a professional network
or so.

Hope you can tell me what I can try to do to solve it.
RFEWW replied to HJ on 20-Jun-10 03:50 AM
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