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SearchIndexer.exe Running at 100% CPU

Asked By Imm
30-May-07 06:52 AM
Hi all, (this one I feel is for microsoft directly)

I recently had a problem where outlook2007 crashed on searching for an email
by sender name.

Everytime I now start outlook, SearchIndexer.exe runs as 100% killing my pc
performance obviously.

I myself work in IT support and am very aware of support techniques to
investigate, yet I am at a loss for this one.

If i killed the process, it comes back.
If i leave the process running overnight for more than 12 hours, it still
never completes doing whatever it thinks its doing.

I guessed it was trying to perform an indexing routine for the first time,
yet I would have expected it to complete withing a couple of hours max
considering its a brand new pc and installation of vista.

Also, restoring back to previous restore points doesn't resolve the issue.

I have seen 1 or 2 other people experience the same problem and they have
had discussions with MS supprort to resolve the issue, but no solution issued
yet as far as I can see.

Any suggestions welcome here.
Next step is to call MS or reinstall Vista I guess. In that case, i'll go
back to XP!
Thanks

Immy

Immy,- If you right-click on the SearchIndexer.

Asked By Dave Wood [MS]
30-May-07 03:32 PM
Immy,

- If you right-click on the SearchIndexer.exe process while it is using 100%
CPU you should be able to create a mini-dump file. If you can get that dump
file to me { davewood@microsoft.com } I can do some debugging and try and
diagnose the problem.

- I would also double-check that it isn't still indexing e-mail - open the
Indexing Options Control Panel and see what status is reported and whether
the number of indexed items is increasing. I would have thought 12 hours
would

- Ultimately you can reset your index {Restore Defaults} in the indexing
control panel, although if possible I'd like to debug this first ...

Dave Wood

Hi Dave, thanks for the response.I'll produce the mini dump and send to you.

Asked By Imm
30-May-07 04:41 PM
Hi Dave,

thanks for the response.
I'll produce the mini dump and send to you.
Just a few other things to be aware of...

1. Reinstalling Office didnt help
2. It appears that SearchIndexer.exe is not hitting 100% without opening
outlook.
3. I ran a full chkdsk /f

None of the above helped so I stopped the windows search service.
I'll start it all up now and sen the log file to you.

Thanks
Immy
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