Windows 7 - Help with resetting to factory settings

Asked By StealthStrider
04-Feb-09 04:31 AM
Hi,

I'm using a Lenovo Y400, with Windows Vista Home Premium 32 Bit. I've
problems with my com and wish to reset it to the factory settings, after
browsing several old posts, their answers aren't able to help solve my
problem. This is because of several reasons:

1) There used to be a partition before with one drive 30 Gb and the
other 70 Gb, but due to lack of space, I combined both to give me more
space. Now when I try to use the Lenovo Recovery, its written that its
not able to work.

2) Pressing F10 or F2 doesn't give me results either, as the option to
restore to factory settings isn't available.

3) I've a cd present, named 'Lenovo Product Recovery DVD' but when
during installation, they require a set of numbers from my version of
Windows Vista. All i got is the part number in the format of XAA-AAAAA,
which isn't what is required.

Is there any other way to restore to factory settings? I've tried
system restore but my restore points aren't early enough.

Sincerely,
Shawn :D


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StealthStrider
Windows Vista
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  DL replied...
04-Feb-09 05:51 AM
By amending your partitions they no longer coincide with those on the
recovery, usually in a destructive recovery that doesnt matter.
Not that you will have gained any extra space by combing the partitions, you
just need to manage your program installions and data locations

Usually the win key is located on a sticker on the base of a Laptop, and
marked as Win* key
  Rick Rogers replied...
04-Feb-09 06:36 AM
Hi,

You cut your own throat when you combined the volumes. This destroyed the
recovery partition Lenovo had set up for you. The information is gone, and
the access keys, F10, F2, cannot point to what no longer exists. With OEM
installs, a sticker is applied to the system containing your Product Key.
With laptops they are usually on the bottom. If you don't have one, peeled
it off, or it's so worn that you cannot read it, you'll need to contact
Lenovo support for a replacement.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
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