Windows 7 - The system cannot find the file specified. (0x80070002)

Asked By Rich T on 28-Mar-08 05:32 PM
I am trying to run Vista PC backup. It stops after a few minutes with the
above message. Any help?

Mark L. Ferguson replied on 28-Mar-08 05:37 PM
Have you tried Error Checking the drive? Rightclick a drive icon in
Explorer, Properties, tools tab. (needs a restart)

Was this helpful? Then click the Ratings button. Voting helps the web
Mark L. Ferguson
PeterC replied on 01-Oct-09 04:38 AM
Had same problem. Found this on Microsoft site and it worked for me.

File Backup

The system cannot find the file specified. (0x80070002)

This problem is due to one or more profiles under

NT\CurrentVersion\ProfileList with missing ProfileImagePath.

To check whether you have missing profiles:

1.       Open regedit, navigate to the above registry key.
NT\CurrentVersion\ProfileList). Expand the list

2.       Click on each of the profiles listed. The first 3 profiles
should have ProfileImagePath value of


%SystemRoot%\ServiceProfiles\LocalService, and



3.       Starting from the 4th profile, the ProfileImagePath should
contain path to the user profiles on your machine, such as

4.       If one or more of the profile has no profile image, then you
have missing profiles.

To work around this, delete the profile in question (Caution: The
registry contains critical settings that are necessary for your system
to function properly. Take extra caution while making changes)

1.       First, export the ProfileList key for safekeeping. (Right
click on the key, choose “Export”, and save it to the desktop.)

2.       Right click on the profile in question, choose delete.

3.       Try backup again.

PeterC's Profile:
View this thread: