Blue Screen

Hi,
I got a new pc yesterday, plugged it all in and after downloading the driver
for modem worked fine.  Untill it started shutting down and a blue screen
appeared.  I ran the solution checker and it said it was a problem with the
driver to the modem.  How do I solve it?/
thanks

Blue Screen

Modem>Internal or External?    If internal, and a new machine, you shouldn't
have had to download any drivers.  If external, you might want to supply the
make/model and operating system you're trying to use it on.  There are too
many unknowns for us to be able to provide solutions.

Hi Chrissie,Remove that driver and get a different one, preferably directly

Hi Chrissie,

Remove that driver and get a different one, preferably directly from the
modem manufacturer and not Windows Update.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com