Windows 7 - Blue Screen

Hi,
I got a new pc yesterday, plugged it all in and after downloading the driver
for modem worked fine.  Untill it started shutting down and a blue screen
appeared.  I ran the solution checker and it said it was a problem with the
driver to the modem.  How do I solve it?/
thanks

  Sinner replied...

Modem>Internal or External?    If internal, and a new machine, you shouldn't
have had to download any drivers.  If external, you might want to supply the
make/model and operating system you're trying to use it on.  There are too
many unknowns for us to be able to provide solutions.

  Rick Rogers replied...

Hi Chrissie,

Remove that driver and get a different one, preferably directly from the
modem manufacturer and not Windows Update.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

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