Windows 7 - uninstall ascentive performance center

Asked By maeve
05-Oct-08 01:15 AM
Hi, I have been trying to uninstall this program. I have uninstalled it from
programs and features in control panel but it is still there.  I also get a
message that it wants to start up.  I have unticked it from start up but it
still wants to open.  I tried search and destroy and ccleaner but it is
still there,  How do I get rid of it from my system?  I have Vista Home
premium.  Thanks
Vista
(1)
HijackThis
(1)
Malwarebytes
(1)
Elephant
(1)
Remover
(1)
Spyware
(1)
Murphy
(1)
Spybot
(1)
  MickMurph replied...
05-Oct-08 06:30 AM
Download, install and update Malwarebytes, and update your Spybot Search &
destroy and your Anti-virus.
Then go into Safe Mode, and scan your system for the rogue Malware.
Use Malwarebytes 1st.

All info below re Program downloading, and getting into Safe mode.


http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

--
Mad Mike
  Malke replied...
05-Oct-08 09:38 AM
At this point, get guided help from one of the specialty forums listed
below.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.org/downloads/hijackthis.zip
http://aumha.net/ - Click on the HijackThis forum. Read the announcement and
the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
  maeve replied...
05-Oct-08 04:05 PM
Hi Mick, Thanks for this information, I will do as you suggest.  I had a
free trial with Norton and after uninstalling I went to AVG free and am
using the windows firewall.  Hope I have done the right thing!  I try to use
freeware to save costs.  Thanks again.
  maeve replied...
05-Oct-08 08:07 PM
Hi, Thanks all is well now, very happy with the results.
  bluerain replied...
06-Oct-08 10:15 AM
Which specific program are you trying to uninstall?  Ascentive's site
has specific instructions on how to uninstall each of their programs:
'Removing Software from your Computer'
(http://www.ascentive.com/support/new/guides_remove.phtml)
'User Manuals and Step-by-step Guides'
(http://www.ascentive.com/support/new/manuals.phtml)

Hope this helps!


--
bluerain
  Bud Salyer replied...
05-Jan-09 04:13 PM
I have had the same problem after getting hijacked by Ascentive Performance Center. After days of wrestling with the problem and using several different malware scanners, I finally stumbled upon Malwarebytes' Anti-Malware. Free download. Takes about two hours to do a full scan, but it will ferret out every last piece of Ascentive and remove it (along with a lot of other crap).



Bud
  Henry Ronald replied...
26-Apr-09 02:04 PM
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  joy wilson replied...
06-May-09 03:18 PM
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  warren sands replied...
29-May-09 11:39 AM
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