We have WinXP SP3. On starting up the computer we get the following error messages: 1/ "Product Identification Failure" Please reinstall the Program. then we get: 2/ "Microsoft Visual C++ Runtime library. Program C... This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information. then we get: 3/ "Office Settings Restorer" has encountered a problem & needs to close. Can someone please help in fixing this problem? Frank
Start off by checking what programs are set to auto run whan you start your PC, one or more of them is causing this problem
Thanks, this fixed it.