Windows 7 - Disk error press any key to restart.

Asked By trillian on 27-Jun-08 09:24 AM
hi friends,

Some few months before i got an error message "A DISK READ ERROR
OCCURRED " press any key to restart. I thought my hard disk gone so i
bought an new Seagate 250 GB SATA hard disk and installed Windows XP SP2
with preinstalled SATA driver in it.

Installation went smoothly and XP worked well.

While using my system got freeze sometime and the mouse point do not
move smoothly. Then i restarted my system now in boot screen it showed
an new error message "Disk error press any key to restart"

Then i didn't switch on my system for more than two hours then i
started my system  now my XP starts up without any error message.

when i press ctrl+alt del the CPU usage was around 90 - 95% and in that
SVCHOST process is about 99 and system idle process is always 99.

when i try to open some windows application my system got freeze and
once again i got the same "DISK ERROR " message.

i have noticed that when my system freezes this error occurs.

is there any program which automatically get rid of this error please
suggest me.

please help me out to solve this problem.

NOTE: i have installed new hard disk installed in my system.
my sys config are:
INTEL CORE 2 DUO processor
INTEL 945GCL motherboard
1GB DDR2 KINGSTON RAM
SEAGATE BARRACUDA 250 GB SATA HARD DISK
SONY DVD ROM


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David B. replied on 27-Jun-08 10:53 AM
Did you run the mfg's diagnostics on the old drive to confirm it was bad?
That error does not always mean you have a bad drive, you could have a bad
data cable, defective drive controller, flakey power supply, bad
motherboard, or other problems, which is very likely as your new drive is
producing the same error.
There is no "automatic" way to fix it, proper troubleshooting needs to be
done, and it can be rather difficult tracking down the problem, I would
suggest a competent repair shop.

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Gerry replied on 28-Jun-08 03:10 PM
Please post copies of all Error and Warning Reports appearing in the
System log in Event Viewer relating to the last boot in
normal mode . No Information Reports or Duplicates please. Indicate
which also appear in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


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Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
trillian replied on 28-Jun-08 10:48 PM
Is there any possibility of malware causing this problem?


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Gerry replied on 29-Jun-08 02:19 AM
Trillian

You can rarely rule out malware but  do you have any basis for
suspecting it is. What are your anti-virus and anti-spyware
arrangements?

However, why not do what I suggested rather start speculating what it
might be.

--



Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
trillian replied on 29-Jun-08 10:14 PM
There are  few errors but i didnt know the exact error message.

here i am posting one please analyse and tell

Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/28/2008
Time:		8:49:37 AM
User:		N/A
Computer:	HOME-C8BECA6B57
Description:
Hanging application IEXPLORE.EXE, version 7.0.6000.20583, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 49 45 58 50 4c 4f     IEXPLO
0018: 52 45 2e 45 58 45 20 37   RE.EXE 7
0020: 2e 30 2e 36 30 30 30 2e   .0.6000.
0028: 32 30 35 38 33 20 69 6e   20583 in
0030: 20 68 75 6e 67 61 70 70    hungapp
0038: 20 30 2e 30 2e 30 2e 30    0.0.0.0
0040: 20 61 74 20 6f 66 66 73    at offs
0048: 65 74 20 30 30 30 30 30   et 00000
0050: 30 30 30                  000

More over I am using only kaspersky antivirus (KAV ) i didn't install
any anti-spyware.

yesterday i have installed windows defender.

The basis why iam suspecting there might me an malware because when i
run kaspersky rescue CD, it had found that my cracked WINRAR as an
malware.

so i asked you whether an malware could cause the problem?


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Gerry replied on 30-Jun-08 03:17 AM
Trillian

The Application Hang report could be a result of the problem but it is
not the cause. It could simply mean that the demand for memory has made
your system revert to using the pagefile, thereby slowing performance.
The computer then will not respond to the mouse and keyboard until the
the task generating the demand for memory ( or CPU processor useage)
completes. This often happens if you multi task whilst a full anti-virus
scan is in progress. The error is reporting a time out situation. When
you look at Event Viewer Reports for information on a particular
problem, then as soon as the problem occurs. note the time and match it
to the time of the reports in Event Viewer.

Have another look at the Warning and Error Reports in Event Viewer.
Concentrate on the System log. The Error Report you posted came from the
Application log which is less likely to contain what we are looking for.

How long have you been using Internet Explorer 7? Did upgrading to
Internet Explorer 7 coincide with the Disk Error? I suspect not.

Given what you say about your anti-spyware arrangements the problem
could be malware related but that is not to assume that it is. It is a
possibility that merits investigation. I use Windows Defender but it is
not a strong player. It is a support player. I would download and run
the freeware version of Spybot S & D to see what it finds. It will
detect lots of spyware. which you should get it to remove. It may also
find trojans and again these should be removed. However, make a note of
their names as depending on what they are you may need to proceed
further. Spybot may also detect malware ,which it cannot remove. When
removing malware it helps if you run the software in Safe Mode.

Download Spybot S & D from here
http://www.safer-networking.org/en/spybotsd/index.html

Some further general advice on malware removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Another line of enquiry is to check your hard drive and connections. Are
there any yellow question marks in Device Manager? Right click on the My
Computer icon on your Desktop and select Properties, Hardware,Device
Manager. If yes what is the Device Error code?

Try HD Tune. This programme only gives information and does not fix any
problems.

Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon  ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon  ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

--



Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
trillian replied on 30-Jun-08 08:37 PM
In the device manager in other devices multimedia audio controller is
showing yellow question mark and when i click the properties its showing
the below.

The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver

in event viewer i got this error message

Event Type:	Warning
Event Source:	Userenv
Event Category:	None
Event ID:	1517
Date:		6/30/2008
Time:		8:12:49 PM
User:		NT AUTHORITY\SYSTEM
Computer:	HOME-C8BECA6B57
Description:
Windows saved user HOME-C8BECA6B57\jay registry while an application or
service was still using the registry during log off. The memory used by
the user's registry has not been freed. The registry will be unloaded
when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Moreover i wont use internet explorer i use only mozilla firefox.

As i said its an intial boot error i could find that error in event
viewer. can you guess whether it might be an BIOS problem?

whether Hijackthis will be useful to solve this problem?


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trillian replied on 01-Jul-08 04:27 AM
Is there any sort of processor ruled out?

whether is there any problem in processor?

how to check processor problems?


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Gerry replied on 02-Jul-08 03:32 PM
You're misunderstanding the problem. It has nothing to do with the
processor. The problem seemingly relates to your multimedia audio
controller. The controller needs software to manage your sound system.
You have an audio device which needs a replacement driver either because
the existing one is damaged or it is not installed. Resolving that
Device Manager error could well resolve your problem.

In most driver situations you have a chance to roll back to an earlier
version or to go looking to a third party site for an update.  What is
your audio system ? Is it part of the original computer or something you
have. Look again in Device Manager and try to identify the specific
driver and who provided it. Find the file and examine the properties by
right click. Post the file name, the version and a name of the provider.

What is your computer make and model.


--



Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
trillian replied on 04-Jul-08 02:07 AM
In the  Event Viewer its not showing any errror message at the time of
the error occurs.

And is there any problem due to improper BIOS settings..

How about RAM settings in BIOS?

you asked about my computer make.

But my computer is assembled one.

so its not an branded one.

moreover i want to add an point, i.e before two months i have updated
my BIOS is this will cause the problem?


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trillian replied on 05-Jul-08 03:15 AM
hi gerry,
IN BIOS i have changed the following settings before my hard disk was
set as native i changed it to legacy and i have disabled my floppy drive
as well as the option boot from usb.
Now, my windows is booting properly but when i use any application
windows gets hang and my CPU usage goes to 100% and it reduces to 30%
not less than that. If i play any mp3 files in any player along with any
other process running in windows some unnecessary noise coming... and
cpu usage reaches maximum and mouse hangs to a maximum extent...
IN system EVENT VIEWER under APPLICATION i am receiving the following
errors at a maximum time
Event Type:	Error
Event Source:	Userenv
Event Category:	None
Event ID:	1090
Date:		7/5/2008
Time:		11:55:52 AM
User:		NT AUTHORITY\SYSTEM
Computer:	HOME-41233302CB
Description:
Windows couldn't log the RSoP (Resultant Set of Policies) session
status. An attempt to connect to WMI failed. No more RSoP logging will
be done for this application of policy.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type:	Error
Event Source:	Userenv
Event Category:	None
Event ID:	1094
Date:		7/5/2008
Time:		8:08:41 AM
User:		NT AUTHORITY\SYSTEM
Computer:	HOME-41233302CB
Description:
Windows could not set the security on Group Policy Events. (The
operation completed successfully. ). Processing aborted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

AND THE WARNING MESSAGE


Event Type:	Warning
Event Source:	Userenv
Event Category:	None
Event ID:	1517
Date:		7/5/2008
Time:		5:02:49 AM
User:		NT AUTHORITY\SYSTEM
Computer:	HOME-41233302CB
Description:
Windows saved user HOME-41233302CB\jay registry while an application or
service was still using the registry during log off. The memory used by
the user's registry has not been freed. The registry will be unloaded
when it is no longer in use.

This is often caused by services running as a user account, try
configuring the services to run in either the LocalService or
NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

HOW i can solve this problem is there anything related to BIOS or
HARDWARE or WINDOWS XP......

Please Help Me Out....


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