Windows 7 - MSN Videos play sound, no picture

I am trying to watch MSN videos, and I have no idea what format that they
use, but I can only listen to the video.  The video is black and you can not
see anything.  I am using windows xp sp2 and all the updates.

I have tried to work through MSN support, but to no avail.  Any suggestions.
Thanks...

Ok i turned off my zonealarm firewall, and I can now play the commercials,
but the actual video content that I want to watch is still black.  I can hear
it, but not see it.  Thanks...

Hi Jacob, I am in the same boat. If I get an answer I will let you know.
Sometimes I get the video but it stops every couple of seconds, not fun....

Well, ok admins, anyone have any ideas?  Been trying for 2 months to get this
fixed.  I have read that it might be my firewall, so i disabled it.. Still
nothing.  So, what can I do to fix this.  The odd thing is that occasionally,
the 30second commercials will work, but not the MSN videos.  They are black.
Thanks.

Hi Jacob,
Did you fix your problem? Please let me know.
Many Thanks,