Windows 7 - Something trying to install

Asked By Menno Hershberger on 17-Jan-12 09:12 PM
Someone brought me a computer that is trying to install something to do
with a fax every time he starts the computer.
See http://mewnlite.com/fax.jpg
After cancelling it 3 times it finally gives up.
I cannot find anything in msconfig or in any of the run keys in regedit.
There is no fax software (or hardware) installed.
How do I make this go away?
it is a Dell, XP Pro SP3.


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David H. Lipman replied to Menno Hershberger on 17-Jan-12 09:17 PM
From: "Menno Hershberger" <mhersh22@nosuchplace.net>


Use Process Explorer and find what process is running.
That process will give you clues that you can the search the Registry for its source.
Find it and remove it from the Registry and it will not be a bother any longer.



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Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp
Paul replied to Menno Hershberger on 17-Jan-12 11:14 PM
If you go to the Add/Remove control panel for programs, they
have an item called Windows Components. My copy of WinXP Pro SP3
has a FAX software item. it is an optional install.

You could tick the box next to that, and then Windows would
try to install the Microsoft fax program. it is stored as a series
of files in i386 folder. The file names all begin with FXS.

Now, if you had not planned ahead, your i386 folder would be on
your WinXP installer CD. On a Dell, you probably do not have
the 31 or so files needed. The files on the CD are compressed
and the file name ends with an underscore character. You have
to "expand" the file, to get the original file complete with
correct name. For example, FXSOCM.IN_ expands to FXSOCM.INF
and the INF file contains the install information, presumably
including the list of files it wants to copy from the installer
CD, into the OS partition. The windows software doing the install,
knows it has to expand those files first before using them.

That does not answer the question of what to do about it though.
Perhaps someone else knows how to cancel an attempt to install
a Windows Component. You could go to Add/Remove and the components
thing and untick the one for FAX, but software generally is not
clever enough to put 2+2 together and realize it should cancel
the attempt.

That is, assuming this is what is happening, and you have got an
attempt to use the built-in FAX software.

Paul
Elmo replied to Menno Hershberger on 18-Jan-12 09:23 AM
If their printer is an AIO which includes a fax, you might need to
insert the printer CD and let Windows complete the install of that hardware.

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Joe   =o)
Woof replied to Menno Hershberger on 18-Jan-12 06:54 PM
Are your Control Panel: Printer and Faxes settings set to go to fax by
default?
000-222-000 replied to Elmo on 19-Jan-12 11:23 AM
You are a 100% right Elmo...

if M???l?ght?r have it on his Network
it his his all in one printer in stalling
the drives, for his printer..

He need to unplug his printer from the NetWork,
when working on a Client Computer...


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000-222-000 replied to Menno Hershberger on 19-Jan-12 11:36 AM
Mr. M???l?ght?r

it is your Client Computer on your Network
looking to install your printer drives,
to your printer-Fax..

You need to unplug your printer from the NetWork,
when working on a Client Computer,
or put in your printer software,
install the Drive,
and be Done with it...

Then you can Fax how it doing to Client ;)

You will not see no keys in regedit,
because you have not in install the drives........




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Menno Hershberger replied to 000-222-000 on 19-Jan-12 07:23 PM
First of all, I am not Mr. Mööñlïghtër... :-)
But Mr. Mööñlïghtër does allow me to post images in his website.
Second of all, I do not hook up client computers to my own network.
Thirdly, this client was having this problem at home. I suspect he may
have started an install on such a printer at home and never followed
through with it.
Lastly, the computer has motherboard problems and my client is out buying
himself a new computer at this moment. He'll bring it by and I will
transfer all his stuff for him.

I will tell Mr. Mööñlïghtër that you enjoyed his webpage.


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-- I am out of white ink --
Peter Foldes replied to 000-222-000 on 19-Jan-12 11:11 PM
Nice new posting name HT  My News."000-222-000"   Where did you pull that one out
from ???

JS
Hot-Text replied to Menno Hershberger on 26-Jan-12 03:28 AM
Thank you
it good to see you and Mr. Mvvqloghtkr on the same page..
and it is good to see you and your Client have it all work out..



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Hot-Text replied to Peter Foldes on 26-Jan-12 03:30 AM
000 ... s 222 --- o 000 ... s
For help LOOL
Dr. Peter Foldes


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